Cole's Collision of Clifton Park

4.8 (4,305reviews)
98%
1624 Route 9,  Clifton Park,  NY  12065

Collision repair needs for all makes and all models The latest full frame Car o Liner equpiment and Pro spot resistance spot welders, I-car Gold Class

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Alfa Romeo
I-Car
Nissan

Reviews (4,305)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its outstanding service quality, clear and proactive communication, and timely repairs. Many highlight the frequent text updates that kept them informed throughout the repair process, with several noting their vehicles were completed ahead of schedule. The quality of repairs is frequently described as excellent, with cars returned looking brand new and thoroughly detailed inside and out. A few customers noted areas for improvement, including better proactive outreach when timelines change, more consistent updates toward the end of the repair process, and clearer explanations when unexpected delays occur. Overall, the vast majority of customers express high satisfaction and willingness to recommend the shop to friends and family.
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"Beyond satisfied with my experience, not only was the staff amazing but the communication was wonderful. My car was complete ahead of schedule and looks ..." Read more
"Everyone we came in contact with was professional and friendly. The entire process was very smooth from beginning to end. Our car came out excellent! ..." Read more
"Service was a 12 out of 10. Thank you"
"Service was professional, work done was excellent"
"... experience ive ever had with any place relating to cars! Everyone was so nice, communicative and efficient. It was also a nice surprise and appreciated that ..." Read more
"From the front desk, to the communication we received from the shop, to the quality of the repair, everything was above and beyond expectations!"
"Team was great - super flexible & communications were always clear and before I needed to ask what was going on. Coles is excellent -"
"... was incredibly convenient. The team was personable, kept me informed, and explained everything clearly. My car was repaired perfectly—highly recommend!" Read more
"... different. Same with my husband. Depending on the day, the story was always different. After 2 weeks in your shop, and an email saying it would be finished up by end ..." Read more
"I really appreciated the great communication and friendliness of staff, as well as the excellence of the car repair."

My Experience

My Experience

Courteous and timely . Excellent work done on the car

My Experience

The service at Cole’s was excellent. We were impressed worth the regular updates we received on the progress of the repair work. Everyone was courteous, professional, and friendly.

My Experience

Appreciate the professionalism and updates.

Likely to Recommend

Repair Quality

Customer Service

My Experience

I was kept well-informed throughout the full repair process. The team made it easy. Highly recommend.

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Repair Quality

Customer Service

My Experience

Excellent job and great turn around time. Paint match was spot on and was kept in the loop during the process! Thanks again!

Likely to Recommend

Repair Quality

Excellent work, quick turn around time and kept me updated!

Customer Service

Returned Clean

My Experience

I was so impressed with the full detail of my interior. Loved it!! Thank you so much

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Cole's has never disappointed me over the last 15 years I have used them 4 times. The quality is great and the customer service is awesome.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Excellent service and the repairs were great

My Experience

Great work. I was impressed with the overall experience!!

Likely to Recommend

I will let people know I was very satisfied

Repair Quality

Excellent service and staff very nice

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

I want to say that you guys are on point with customer service, I didn’t have to call you once! You always kept me updated through text and phone calls. Then the workmanship you guys did was great too! You’re one of those companies that I have in my back pocket for the next accident but hopefully won’t ever need. Thank you for taking care of my truck, if I ever need repairs again you’ll get my business. A new loyal customer, Craig

My Experience

Eric and Haley were a pleasure to work with! Thank you!

Likely to Recommend

I don't believe i have ever had a better experience with a auto repair shop in my entire 62 years. Well done to your entire staff, and I will definitely recommend Coles.

Repair Quality

Erik and Halley were fantastic! They both were very professional and courteous, and so far, I am very happy with the repair work done on my vehicle! Thank you!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

My Toyota Sienna cam out fantastic and was completely in a reasonable time

My Experience

Great customer service. Easy process. Would deff recommend. My car looks great. I was side swiped so multiple parts of my car were damaged. It looks seamless.