Caliber - Rensselaer
In operation 29 years.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Service Quality
My Experience - 5.0/5.0 -
I was very impressed with the customer service and the quick timing to have my car repaired. The car looks wonderful and I have it back in plenty of time for a family trip. I will definitely recommend your services to anyone who needs car repairs.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Repairs were reviewed prior to service. Communication was open and clear about repairs during the entire process. Repairs were completed- beautifully- ahead of schedule. Service was friendly and thorough! I highly recommend this business!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0 -
Good job
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
There was a thin layer of dust inside the car
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The staff kept me up to date and made sure I was satisfied with the work. It was also done a few days earlier than expected.
Customer Service - 5.0/5.0 -
Courteous and helpful with the process
My Experience - 5.0/5.0 -
Caliber Collision was fast, friendly and efficient in repairing my vehicle. Their collaboration with Enterprise made the entire process effortless and I would recommend them to anyone for a one-stop shop for repairing your vehicle and obtaining a rental should you need one.
My Experience - 5.0/5.0 -
Everyone was polite and ready to answer questions. Jake, Brandon and I didn't catch the name of the young lady who called were so helpful and pleasant. I was kept informed of status and the job was done quicker than expected.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Brandon kept me apprised of my repair status throughout the process and worked tirelessly to get back-ordered parts to the store in order to complete the repair expeditiously. Knowing that I had a trip to take on the 30th, Brandon pulled out all the strings to make sure it was ready in time and even had it immaculately detailed far beyond my expectations when I came to pick it up. If smashing your car didn’t wreak havoc on your insurance, I would recommend it 10/10
My Experience - 5.0/5.0 -
Very good communications, friendly staff and great work.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
good communication, always friendly
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Communicative, professional, courteous, and thorough with the work. My car looks perfect
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The process was clearly explained, I received regular updates, the car got fixed in a reasonable time and looks great. Thanks
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I went in to make the appointment since I prefer t hat over automated systems, I talked to a company representative and the whole process was clearly explained. I booked the appointment and got reminders and updates as needed. The car got fixed in a ressonable time and looks great, no complaints, Thanks.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Great job.
Repair Quality - 5.0/5.0 -
From the outside it looks like a new car. You can’t tell the bumper was ever slashed. Friendly and efficient staff.
Customer Service - 5.0/5.0 -
Friendly, helpful and efficient staff.
Returned Clean
My Experience - 5.0/5.0 -
Good precessional Service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Professional
My Experience - 5.0/5.0 -
Car came back looking brand new and smelled good lol
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Staff was friendly and helpful. The repair were completed sooner than expected and the jeep looks great.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Quick repair service and staff was kind and helpful. Kept me informed all along the process
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0 -
The repair was professionally done and looks excellent. Communication and friendliness of staff was excellent. The reason for an 8 out of 10 was it took a bit of time for parts to come come I and work to get started.
Customer Service - 4.5/5.0 -
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