Northside Auto Body Rhinebeck

4.9 (357reviews)
99%
6847 RT 9,  Rhinebeck,  NY  12572

Northside Autobody has expanded from its thriving Poughkeepsie location. We now provide outstanding customer service and expert repairs to Northern Dutchess County in beautiful Rhinebeck, New York. Our many OEM certifications, and the ability for our adjusters to handle most aspects of the claims process, streamlines the repair process for our customers. On site rentals are also available and the same always holds true about our work. "Perfection is NOT an Accident"

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:00 am - 6:00 pm
Tue 7:00 am - 6:00 pm
Wed 7:00 am - 6:00 pm
Thu 7:00 am - 6:00 pm
Fri 7:00 am - 6:00 pm
Sat 8:00 am - 1:00 pm
* Holiday hours may differ.
Acura
Chrysler
Dodge
Fiat
Honda
Hyundai
I-Car
Jeep
Kia
Ram

Reviews (357)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for delivering exceptional repair quality, with many noting their vehicles looked showroom-ready or better than new upon return. The team is widely recognized for professionalism, friendliness, and going above and beyond in customer care. Communication throughout the repair process is frequently highlighted as a standout strength, with customers appreciating timely updates and proactive outreach. Timeliness is generally well-regarded, with most repairs completed as promised or even ahead of schedule. Several customers noted the added courtesy of interior and exterior detailing as a pleasant surprise. A few customers mentioned isolated instances where initial communication could have been smoother or repairs took slightly longer than estimated, but these were noted as exceptions rather than the norm. Overall, the overwhelming sentiment reflects a highly satisfied customer base that enthusiastically recommends the shop.
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"... the employees are clearly well trained. I would say meticulous is a good word to describe their work." Read more
"Everything about my experience was positive, from the first point of contact to completion of the job. The staff were professional, courteous, responsive ..." Read more
"Wow! the car is immaculate and beautiful. Maybe better than showroom ready! The only evidence that it ever had an unfortunate ..." Read more
"Absolutely beautiful work and the quality is impeccable"
"Amazing service and flawless repairs. A+"
"They said 2-3 weeks they got it to me with in 2 weeks and a 2 days"
"I was able to pick my car up the afternoon prior to the date theyd promised, which was perfect."
"Took longer than I was told"
"Communication about process and progress was exemplary"
"Good communication, no surprises, very good repairs"
"LOL, see my first comment; Northside was very proactive at communicating updates!"
"Great Job, Great Communication, Very Professional"
"Only half of the repair was completed due to lack of communication"

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A very professional team We would definitely recommend them

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Cosmetically and mechanically our Camry is whole again

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Excellent customer service

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Great professional quality work

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I hear a noice on my left side front shock. That was one of my concerns

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everything was awesome, I just had to go back the next day due to my back right sided blinker not working and needing a new bulb after being repaired.

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Great job Thanks

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Beautiful job! Great experience .

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I hit a deer literally DAYS before I was supposed to drive my son’s entire life to college, because apparently that week did not have enough plot twists. Enter Northside Autobody. They were incredible. My Sequoia was repaired and back to me in less than a week, Jon kept me updated the entire time, they dealt with the insurance company, handled the return of my rental car, and basically removed every annoying logistical thing from my plate at a moment when my plate was already on fire. And then I picked up my car and it was fully detailed inside AND out. Like, cleaner than it was before I hit the deer. They also sent me home with a rain umbrella, a cup, and a flashlight, which made the whole experience feel less like “sorry about your deer-related vehicular trauma” and more like I had won a very specific game show. Fast, communicative, kind, professional, and the work was excellent. I genuinely could not believe how easy they made the entire process. 10/10. Would absolutely recommend Northside Autobody. Would NOT recommend the deer.

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Returned Clean

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I have already recommended this shop to several people

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The repair was done in a timely fashion, I was kept informed on the process the whole time. My car looks like it is brand new again

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Would rate them higher, except for the initial person who looked at my car was rude and did not communicate with me. Once I spoke with Dennis he was beyond professional and was great

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We are very satisfied customers! We would welcome the opportunity to recommend your services.

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Car is running very well and the cleaning of the car (outside and inside) was very much appreciated. A very nice courtesy that reflects care in your work.

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Brandon was always available and responsive to all phone calls and concerns that we had.

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Very attentive service and my car looks brand new! If that isn’t enough, the swag bag was awesome. They make you feel like a VIP.

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Same. 5 stars!!

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From start to finish - NorthSide Auto Body was professional.

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Unbelievable customer service!

Returned Clean

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I was traveling and had to leave my car and they were ok with that. They picked me up to retrieve my car and the car was much cleaner than I left it and the repairs looked wonderful

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Great service, great staff. Very satisfied !

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Great service, great staff always satisfied .

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I have dealt with Northside Auto three times now, and every time has been an excellent experience. Brandon has been amazing, as has everybody else in the office. The work is top-notch. I have dealt with many auto bodies over the years, and Northside is probably been one of the best I've ever dealt with. Very happy customer

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