CARSTAR Hudson Collision Center

4.8 (153reviews)
95%
3745 US-9,  Hudson,  NY  12534
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Shop AssistantSparkles

Located at 3745 US-9, Hudson, NY 12534, CARSTAR Hudson Collision Center is a full-service collision repair facility dedicated to quality craftsmanship and providing complete customer satisfaction. Our location is committed to delivering top-notch collision repair services, ensuring a seamless experience to get you back on the road swiftly after a collision. Relax, we will take it from here!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Detailing
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (153)

Likely to Recommend

Repair Quality

Customer Service

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Superb service

Repair Quality

Very friendly and informative staff

Customer Service

Helped me every step of the way

Returned Clean

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Customer Service

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Repair Quality

Great staff, explained things to be done to my satisfaction, answered questions and kept me apprised as job progressed. Great job cleaning/detailing the interior also!

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Kim was awesome!

Likely to Recommend

How can I get my dome light sensor to work correctly?

Repair Quality

My dome lights do not turn on when the doors are opened there is some sort of unsolved electrical issue after they replaced the door

Customer Service

Wish they acknowledged the car drop off the night before. I didnt know if they got the car and did intake OK just a text or call that the car was received and that they are then working on it would have been appreciated. I called to check and seemed like I kinda bothered them about it

My Experience

Likely to Recommend

Yes I would recommend any family members to car star and friends to this shop

Repair Quality

I appreciate the job that you did very well you all are great a job well done Thankyou very much

Customer Service

I love this work you did on my vehicle well done

Returned Clean

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Customer Service

My Experience

I was not looking forward to the repairs that needed to be done to my vehicle, but CarStar Hudson was AMAZING to work with. Kim was welcoming and incredibly helpful from day 1. Everyone was kind and really went the extra mile to assist me. I would highly recommend them to anyone needing body work/vehicle repairs! 10/10!

Likely to Recommend

Absolutely! I am new to the East Coast so I don’t have many opportunities to give recommendations, but I look forward to when I get to recommend Car Star. 100%! All the way.

Repair Quality

Everything is fantastic

Customer Service

Amazing. Kim was so supportive and responsive, reassuring and calm. The customer service could not have been better. I was there for 2 different accidents in 5 days that were not my fault so I was rattled! Kim made it all feel doable and guided me through the process with warmth and grace and understanding. My experience with Car Star made my awful experience that got me in there so much more manageable and less stressful.

Returned Clean

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Customer Service

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Repair Quality

My car looks great! Thanks!

Customer Service

Kim was always pleasant and helpful! Great customer service

Returned Clean

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Repair Quality

It was great, but more communication would be appreciated but overall great

Customer Service

Front desk was amazing

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Repair Quality

The body work was good, but issues with my car not turning on and them saying it was a battery issue when my battery was just 4 months old. I then I needed to get a new battery in order for me to take my car home. Then I spoke with Christian and she was from Traveler ins. And she kept telling me lies after lies. Then I spoke with Jenny Hampton very nice and professional person and I think it was not responsibility to pay for a new battery when I took in my car perfectly fine and all that needed to be done was the body part of the car I really would appreciate if somebody from travelers end called me and explain to me why I needed to pay for the battery and at the same time just explain to me why they couldn’t cover the battery when the place where the car was was trying to actually get an arrangements with the agency in this person Christian Christine I don’t even know what her name is, but I do have her phone number her direct number and it’s 1*** *** **** just kept telling lies get the same like I wanted to take it on a new battery when she know that she didn’t get in touch with carstar she was just rude and didn’t want to take care of the issue so I couldn’t get my car back at 100% the same way I took it in

Customer Service

The repair shop was very professional and polite

Likely to Recommend

Repair Quality

Customer service and quality of work was excellent.

Customer Service

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Repair Quality

Mike and his team are super friendly and easy to deal with, and my car looks like new.

Customer Service

Likely to Recommend

Great job

Repair Quality

Did a wonder fast job AND they detailed my car prior to pick up

Customer Service

Great job