CARSTAR Jeff's Garage

5.0 (989reviews)

100%

(440) 357-5814

1199 East St, Fairport Harbor, OH 44077

100%

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1199 East St
Fairport Harbor, OH 44077

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About CARSTAR Jeff's Garage

See Photos

1199 East St
Fairport Harbor, OH 44077

Get Directions Website

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

Shop Assistant

Have questions? Get instant help with repair estimates, services, repair status, and appointment booking.

In operation 58 years, 36 years at this location.

Started in 1968, Carstar Jeff's Garage is a family owned and operated body shop. We are an I-Car Gold Class shop and can handle everything from minor bumps to major collisions. We work with ALL insurance companies. Our mission is to provide the BEST possible repair and service to our customers. We provide this service at a FAIR and Reasonable price, and complete it in a timely fashion. Stop in today to see what we can do for you!

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Towing
Automotive Glass Replacement
Detailing
Paintless Dent Repair

Payment Types

Discover Card
MasterCard
Visa
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	8:00 am - 5:00 pm
Tue	8:00 am - 5:00 pm
Wed	8:00 am - 5:00 pm
Thu	8:00 am - 5:00 pm
Fri	8:00 am - 5:00 pm
Sat	Closed

* Holiday hours may differ.

Acura

Honda

I-Car

Call

Website

Reviews (989)

Sort By:
Newest
Rating

787 Customers Rated

5 Stars

74.9% Complete

(741)
4 Stars

3% Complete

(30)
3 Stars

0.7% Complete

(7)
2 Stars

0.5% Complete

(5)
1 Star

0.1% Complete

(1)
< 1 Star

0.3% Complete

(3)

Customers say

Overall Customer Satisfaction

Customers consistently praise the shop for its outstanding repair quality, with many noting their vehicles looked brand new or even better than before. The team receives high marks for professionalism, friendliness, and helpfulness throughout the repair process. Regular text and email updates are frequently highlighted as a standout feature, keeping customers well-informed at every stage. Timeliness is another strong point, with numerous customers noting repairs were completed on or ahead of schedule. Customers also appreciate assistance with insurance coordination and rental car arrangements. A few customers noted occasional gaps in communication regarding completion dates and minor finishing details as areas they felt could be improved.

Select to learn more

Service Quality
Timeliness
Communication

"You all are just the best from customer service to end product. You are the only place that I take my car to for ..." Read more

"... impressed and grateful that I took my Chevy there because they did an amazing job on it and the people there were very professional and respectful and Im just happy that I took my Chevy ..." Read more

"All staff I talked to were so helpful! My car was in and out in only one week which is so impressive to me since the last accident I was in my car was ..." Read more

"The work was first class. The price was more than fair. All staff at CARSTAR were pleasant and conscientious. ..." Read more

"Repair was very fast and perfectly done."

"... fast, was kept updated on every stage of the repair. Finished in only two days. Everything from the estimate to friendly efficient ..." Read more

"... cannot say enough about how happy I am with Jeff's. The car was repaired in less time than originally thought. Great job! Hopefully, no more accidents but I would ..." Read more

"Yeah it was ready and I believe it was ready before the date they had told me."

"It took a bit longer than the original time estimate due to finding the right parts. I was kept informed ..." Read more

"I was not told when it was to be done. It took 9 days or so."

"Above and beyond service and expectations. Constant communication through the process. Best Auto body repair experience."

"Got texts daily with updates"

"I love the texting about the progress of the repairs.. kept us informed.. plus the inside of the car smelled so good.. I ..." Read more

"Everyone was very helpful. They explained everything well and communicated regularly about progress"

"Repairs look great. Only minor complaint is that I was not notified of delays and that damage was more significant than estimated"

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"You all are just the best from customer service to end product. You are the only place that I take my car to for ..." Read more

"All staff I talked to were so helpful! My car was in and out in only one week which is so impressive to me since the last accident I was in my car was ..." Read more

"The work was first class. The price was more than fair. All staff at CARSTAR were pleasant and conscientious. ..." Read more

"Repair was very fast and perfectly done."

"... fast, was kept updated on every stage of the repair. Finished in only two days. Everything from the estimate to friendly efficient ..." Read more

"... cannot say enough about how happy I am with Jeff's. The car was repaired in less time than originally thought. Great job! Hopefully, no more accidents but I would ..." Read more

"Yeah it was ready and I believe it was ready before the date they had told me."

"It took a bit longer than the original time estimate due to finding the right parts. I was kept informed ..." Read more

"I was not told when it was to be done. It took 9 days or so."

"Above and beyond service and expectations. Constant communication through the process. Best Auto body repair experience."

"Got texts daily with updates"

"I love the texting about the progress of the repairs.. kept us informed.. plus the inside of the car smelled so good.. I ..." Read more

"Everyone was very helpful. They explained everything well and communicated regularly about progress"

"Repairs look great. Only minor complaint is that I was not notified of delays and that damage was more significant than estimated"

Stan (BMW owner) reviewed 8/11/26

Edward (BMW owner) reviewed 8/10/26

Bruce (Volvo owner) reviewed 8/10/26

Jeff and his staff impressed me with their integrity and professionalism. They pointed out that the work might be done for much less than had been perviously quoted, saving us money and an insurance claim.

Jodee (Audi owner) reviewed 8/10/26

Robin (BMW owner) reviewed 8/6/26

Your staff is very friendly and professional,they have great customer service and I love the work that was done on my vehicle. Thank you CARSTAR!

Sandra (Nissan owner) reviewed 8/5/26

Thank you for all being so helpful!

Janet (Chevrolet owner) reviewed 8/4/26

It was a pleasure to work with you. My car looks great! Maureen and all I came in contact with were very nice. And helpful. I will recommend Jeff’s Garage to anyone in need of body repair.

Great body shop! I would recommend them any time. Car looks beautiful! Maureen I did a review 7/31. Here’s another. Janet Joles

Edward (Subaru owner) reviewed 7/31/26

Very smooth process and car looks great. Walked me through the process and all was exactly as explained and expected. Thanks

Peter (Audi owner) reviewed 7/31/26

Car looks great!

Liked the communication

Jeremy (Ford owner) reviewed 7/30/26

Above and beyond service and expectations. Constant communication through the process. Best Auto body repair experience.

James (Hyundai owner) reviewed 7/30/26

Elaine (Mazda owner) reviewed 7/27/26

Sarah (Honda owner) reviewed 7/25/26

Thomas (Volkswagen owner) reviewed 7/25/26

Shop was very easy to work with. The work was done very well in the time that I expected.

Ryleigh (Volkswagen owner) reviewed 7/23/26

All staff I talked to were so helpful! My car was in and out in only one week which is so impressive to me since the last accident I was in my car was in the shop somewhere else for over a month. I tell everyone how amazing and quick you guys were! Thank you!

John (Buick owner) reviewed 7/20/26

Fair price - superior workmanship - no surprises Excellent communications with e-mail progress reports and completed on schedule

Anthony (Toyota owner) reviewed 7/20/26

Scott (Hyundai owner) reviewed 7/17/26

The folks at Jeff’s are the best. Can’t say enough about Maureen, Jeff and Larry. We had a tree fall on our house/ garage and they were so helpful in getting us back on the road. They worked with the insurance company to ensure all damage was covered and repaired correctly. We highly recommend Jeff’s garage for any auto body work.

Jim (Honda owner) reviewed 7/16/26

Thanks Jeff! You all always do great work.

Richard (GMC owner) reviewed 7/16/26

job turned out real nice

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You should always ask your auto body shop if they offer a warranty on their repairs.

CARSTAR Jeff's Garage

Get an AI powered repair cost prediction

Schedule an estimate appointment

About CARSTAR Jeff's Garage

Get an AI powered repair cost prediction

Schedule an estimate appointment

Reviews (989)

787 Customers Rated

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 4.5/5.0

Repair Quality - 4.0/5.0

Customer Service - 4.5/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 4.0/5.0

Repair Quality - 4.5/5.0

Customer Service - 4.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -