CARSTAR Jeff's Garage

5.0 (1,008reviews)

100%

(440) 357-5814

1199 East St, Fairport Harbor, OH 44077

100%

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1199 East St
Fairport Harbor, OH 44077

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About CARSTAR Jeff's Garage

See Photos

1199 East St
Fairport Harbor, OH 44077

Get Directions Website

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

Shop Assistant

Have questions? Get instant help with repair estimates, services, repair status, and appointment booking.

In operation 58 years, 36 years at this location.

Started in 1968, Carstar Jeff's Garage is a family owned and operated body shop. We are an I-Car Gold Class shop and can handle everything from minor bumps to major collisions. We work with ALL insurance companies. Our mission is to provide the BEST possible repair and service to our customers. We provide this service at a FAIR and Reasonable price, and complete it in a timely fashion. Stop in today to see what we can do for you!

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Towing
Automotive Glass Replacement
Detailing
Paintless Dent Repair

Payment Types

Discover Card
MasterCard
Visa
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	8:00 am - 5:00 pm
Tue	8:00 am - 5:00 pm
Wed	8:00 am - 5:00 pm
Thu	8:00 am - 5:00 pm
Fri	8:00 am - 5:00 pm
Sat	Closed

* Holiday hours may differ.

Acura

Honda

I-Car

Call

Website

Reviews (1,008)

Sort By:
Newest
Rating

803 Customers Rated

5 Stars

74.9% Complete

(755)
4 Stars

3.2% Complete

(32)
3 Stars

0.7% Complete

(7)
2 Stars

0.5% Complete

(5)
1 Star

0.1% Complete

(1)
< 1 Star

0.3% Complete

(3)

Customers say

Overall Customer Satisfaction

Customers consistently praise the shop for its exceptional service quality, with repairs frequently described as flawless, professional, and exceeding expectations. Many highlight that vehicles were returned looking brand new, often cleaner than when dropped off. The team is widely commended for outstanding communication, including regular text and email updates throughout the repair process. Timeliness is a strong theme, with numerous customers noting their vehicles were completed ahead of schedule. A few customers mentioned wanting more proactive communication regarding delays, and one noted a coordination issue at pickup. Overall, the overwhelming sentiment reflects a highly satisfied customer base that repeatedly recommends and returns to the shop.

Select to learn more

Service Quality
Timeliness
Communication

"You all are just the best from customer service to end product. You are the only place that I take my car to for ..." Read more

"All staff I talked to were so helpful! My car was in and out in only one week which is so impressive to me since ..." Read more

"Above and beyond service and expectations. Constant communication through the process. Best Auto body repair experience."

"Everything they repaired looks great! You cannot even tell where my car was hit now."

"The customer service is outstanding! Everyone was professional and proud of the service they provided"

"... cannot say enough about how happy I am with Jeff's. The car was repaired in less time than originally thought. Great job! Hopefully, no more accidents but I would ..." Read more

"Very professional and ahead of schedule"

"They do great work and the repairs were completed ahead of the estimated time. Definately recommending them."

"I was not told when it was to be done. It took 9 days or so."

"Finished my vehicle ahead of schedule"

"Everyone was very helpful. They explained everything well and communicated regularly about progress"

"... throughout the entire process my truck was being repaired. Communication was consistent; deadlines were extensively reviewed and shared;" Read more

"Got texts daily with updates"

"I love the texting about the progress of the repairs.. kept us informed.. plus the inside of the car smelled so ..." Read more

"Repairs look great. Only minor complaint is that I was not notified of delays and that damage was more significant than estimated"

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"You all are just the best from customer service to end product. You are the only place that I take my car to for ..." Read more

"All staff I talked to were so helpful! My car was in and out in only one week which is so impressive to me since ..." Read more

"Above and beyond service and expectations. Constant communication through the process. Best Auto body repair experience."

"Everything they repaired looks great! You cannot even tell where my car was hit now."

"The customer service is outstanding! Everyone was professional and proud of the service they provided"

"... cannot say enough about how happy I am with Jeff's. The car was repaired in less time than originally thought. Great job! Hopefully, no more accidents but I would ..." Read more

"Very professional and ahead of schedule"

"They do great work and the repairs were completed ahead of the estimated time. Definately recommending them."

"I was not told when it was to be done. It took 9 days or so."

"Finished my vehicle ahead of schedule"

"Everyone was very helpful. They explained everything well and communicated regularly about progress"

"... throughout the entire process my truck was being repaired. Communication was consistent; deadlines were extensively reviewed and shared;" Read more

"Got texts daily with updates"

"I love the texting about the progress of the repairs.. kept us informed.. plus the inside of the car smelled so ..." Read more

"Repairs look great. Only minor complaint is that I was not notified of delays and that damage was more significant than estimated"

Lori (Honda owner) reviewed 8/31/26

Toniette (Ford owner) reviewed 8/31/26

Dennis (Toyota owner) reviewed 8/28/26

Very professional and courteous

Finished my vehicle ahead of schedule

Richard (Ford owner) reviewed 8/27/26

Jeffs garage did a fantastic job on my vehicle and in a very timely manner

Kevin (Mitsubishi owner) reviewed 8/27/26

Joseph (Honda owner) reviewed 8/26/26

This is. Professional and courteous shop great service and quality

highly recommended

an awesome quality work and attention to detail highly recommended

quality work and personnel and staff were professional and courteous

Michael (Ford owner) reviewed 8/24/26

Andrew (Nissan owner) reviewed 8/24/26

John (Jeep owner) reviewed 8/24/26

Kurt (Chevrolet owner) reviewed 8/24/26

Christine (Chevrolet owner) reviewed 8/22/26

Gail (Toyota owner) reviewed 8/18/26

Jill (Hyundai owner) reviewed 8/17/26

Great job by everyone!

The work done was excellent and to my satisfaction. It was done quickly and everyone I had contact with was kind and efficient. Thanks so much!

Alfred (Kia owner) reviewed 8/17/26

Great job

Donald (Ford owner) reviewed 8/17/26

The workmanship and quality is beyond compare. I have had several vehicles worked on at Jeff’s over the years and each and every time was super!

Shannon (Honda owner) reviewed 8/15/26

Great l, friendly customer service. My car was repaired faster than expected! I would definitely return if needed.

Great friendly customer service

Deborah (Chevrolet owner) reviewed 8/14/26

Excellent

Denise (Honda owner) reviewed 8/13/26

Josh (Kia owner) reviewed 8/13/26

Very helpful and easy. My car was even done 2 days earlier than anticipated. Professional and personable, I’d recommend this shop to anyone.

Open and honest, straight to the point no matter what. Very personable too!

Stan (BMW owner) reviewed 8/11/26

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view more shops in: Fairport Harbor | 44077

Normally it's not possible for an auto body shop to provide an accurate estimate over the phone because they will need to inspect the vehicle for hidden structural damage.

CARSTAR Jeff's Garage

Get an AI powered repair cost prediction

Schedule an estimate appointment

About CARSTAR Jeff's Garage

Get an AI powered repair cost prediction

Schedule an estimate appointment

Reviews (1,008)

803 Customers Rated

My Experience - 5.0/5.0

Likely to Recommend - 4.0/5.0

Repair Quality - 3.5/5.0

Customer Service - 3.5/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 4.0/5.0

Repair Quality - 4.0/5.0

Customer Service - 3.5/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?