CARSTAR Jeff's Garage

5.0 (1,010reviews)
100%
1199 East St,  Fairport Harbor,  OH  44077
Bot
Shop AssistantSparkles

In operation 58 years, 36 years at this location.

Started in 1968, Carstar Jeff's Garage is a family owned and operated body shop. We are an I-Car Gold Class shop and can handle everything from minor bumps to major collisions. We work with ALL insurance companies. Our mission is to provide the BEST possible repair and service to our customers. We provide this service at a FAIR and Reasonable price, and complete it in a timely fashion. Stop in today to see what we can do for you!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Acura
Honda
I-Car

Reviews (1,010)

My Experience

Bad replacement parts extended the repair time though not the fault of the shop

My Experience

My Experience

Everyone at Jeff's was great.

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Terrifically satisfied!

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My Experience

Everyone was very helpful. You took care of everything and kept me informed throughout. I certainly will recommend Jeff's to others. Thank you.

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Returned Clean

My Experience

Jeff's Garage was great the two times we had to use them for my son's car. Living in Michigan while he is in college there, it was a great relief knowing his car was being taken care of. He says the car looks like new. Thank you

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My Experience

My Experience

I had the left rear and side area fixed from an accident where I was rear-ended. When I picked up the car, after all the paperwork was complete, I went out to look at my car repair. The left rear panel piece was clearly a different shade of paint than the original paint on the car. I mentioned to Jeff that the color didn't match. He said that there were different surface types and the pain adheres differently. The other side, the original piece that was the opposite side of the repaired side, had paint that matched the original color of white. I have shown the vehicle repair to several other persons, one being a professional painter, and the paint clearly does not match. I called Jeff's garage a few hours after picking my car up and left a message that I was dissatisfied with the paint color. The next day, Friday, I called and talked to Maureen and told her of my problem. She said Jeff would call. He didn't call Friday. I called Saturday and got Jeff on the phone and I told him my daughter's wedding was in a week and I didn't have time to bring it in until after that week was over. Jeff said to bring it in and he would look at it. He didn't seem too hip on fixing it, he suggested he would explain to me why it looks the way it does. I said they could get a different mix of paint, perhaps. I have since then shown it to more people and they all agree it doesn't match. After my daughter's wedding, I will bring the car to Jeff. It needs to be re-painted, for sure. My car cost over $28,000 and it should have matching paint. I'm sure Jeff will handle this situation and fix the car so the paint matches. Thank you, Melissa

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I have sent a previous email with my comments

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My Experience

Good repair in a timely fashion!

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Everything done looks great.

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Returned Clean