CARSTAR Ken's Collision and Towing

4.5 (255reviews)
90%
111 CROW HILL ROAD,  Freehold,  NJ  07728
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Shop AssistantSparkles

In operation 55 years, 3 years at this location.

Welcome to CS Ken’s Collision, your premier destination for top-tier body work in a state-of-the-art facility. Spanning an impressive 11,000 square feet, our shop is equipped to handle a diverse range of vehicles, ensuring each receives the meticulous care it deserves. From personal cars to commercial fleets, school buses, coach buses, trucks, and RVs, our experienced team is dedicated to restoring and enhancing your vehicles with unmatched precision and expertise. Experience the best in the business at Ken’s Collision, where quality and customer satisfaction are our top priorities.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 6:00 pm
Fri 8:00 am - 4:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (255)

Likely to Recommend

Repair Quality

Folks were excellent. Check in was easy, they were professional and took care off all of my concrens

Customer Service

Great staff everyone was freindly and willing to assit

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Repair Quality

Great service and excellent work!

Customer Service

Likely to Recommend

Repair Quality

Both Bob and Manny were very kind and easy to work with

Customer Service

Previous

Likely to Recommend

If it’s minor repairs, I think they would do a great job. I still would be reluctant to recommend to friends our family.

Repair Quality

My experience here was not the best, although the front desk lady was extremely helpful and nice. I wasn’t happy with the way my car ended up. The cosmetic damages were repaired nicely along with the painting, but when reassembled things were not quite the way they were supposed to be, and I was left after I picked up my car with more questions than answers. I had my car here for over a month and upon picking it up, I wasn’t satisfied due to not only new problems that occurred, but also ones that were not addressed. I would not recommend bringing my car back here for major work, with that being said if it was only body and paint I’m sure they would do a great job..

Customer Service

I was only contacted a few times and that was only to find out part numbers and questions they had about my car. I was also told things would be addressed that weren’t.

My Experience

Bob, Manny and Angel were great. Start to finish.

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Repair Quality

Customer Service

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Repair Quality

Just need to bring in to check what one of Ken’s employees brought to my attention

Customer Service

Ken’s is a very professional auto body shop and they did a very good job of restoring the fender and rear in cl part of the trunk of my car that was rear ended. I have been happy with the results. I do have to bring the car back as an employee pointed out that a part may have been misaligned. This proves further that they are reputable and trustworthy.

Likely to Recommend

Mia was fantastic.

Repair Quality

Customer Service

My Experience

Very friendly. Fixed my car fast and perfect.

Likely to Recommend

Repair Quality

Good service

Customer Service

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Repair Quality

Completely dissatisfied with the customer service from start to finish the mess they left in my vehicle and improperly repairing the vehicle

Customer Service

Terrible

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

It was repaired in a timely manner. The only hang up was that when I left to get gasoline I noticed that the passenger side window did not roll down . That was at least another 45 minute delay

Likely to Recommend

Quality of work was great the stall was excellent any questions I had were answered

Repair Quality

Customer Service

Customer Service was excellent

Likely to Recommend

Beautiful job

Repair Quality

Customer Service

Wonderful to work with finished in 2 days

My Experience

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Repair Quality

Customer Service

Great staff and very customer oriented

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Repair Quality

Customer Service

My Experience

My tires especially passenger front were Very low on air. I took it over to the Subaru dealer and they filled them and my washer fluid which was low.

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Repair Quality

Customer Service

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Repair Quality

Customer Service

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Repair Quality

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My Experience

Likely to Recommend

Repair Quality

They did a nice job

Customer Service

They did a nice job on my car in a timely manor. The girl at the front desk was very nice and helpful.