CARSTAR Kollision King

Likely to Recommend - 4.5/5.0 -

Inside door paint didn’t match to outside.

Repair Quality - 3.5/5.0 -

Survey wasn’t done with me there

Customer Service - 5.0/5.0 -

Good

Returned Clean

Likely to Recommend - 1.5/5.0 -

Took long

Repair Quality - 2.0/5.0 -

Well the paint job after pulling the car our paint started drinking shipping. So it.had to be repainted and took longer to get our car back.

Customer Service - 1.5/5.0

My Experience - 5.0/5.0 -

Excellent work I will recommend this shop to family and friends Thank You

Likely to Recommend - 2.5/5.0 -

Yo anterior mente he arreglado carro allí y han sido rápidos y excelentes pero ahora no a pasado lo mismo aún no componen mi carro

Repair Quality - 2.5/5.0 -

Aún no me lo entregan tengo más de un mes y me dijieron ayer que esperan una parte para la suspencion

Customer Service - 2.5/5.0 -

Se han tardado demasiado tiempo

My Experience - 5.0/5.0 -

Very friendly and good job. Thank you

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Good job thanks

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

I am satisfied but they failed to address two of the door dents that the adjuster promised to include in the repairs. But he did tell me that he could do these later just to bring back my car when I have time. So hopefully I the dents will be taken care of.

Likely to Recommend - 4.5/5.0

Repair Quality - 4.0/5.0 -

I would have given this company a 10 rating but since they did not address the small dents on my doors when they first worked on my car plus something came loose under my car, that is why I gave them the 8 rating. Even though the second time I took my car they did fix both the dents and what had come loose under my car.

Customer Service - 4.5/5.0

Returned Clean

My Experience - 5.0/5.0 -

Helpful good customer service

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Rating: 10 – Completely Satisfied I am extremely pleased with the quality of the repair. Luis and the technicians did an outstanding job from start to finish. They were professional, knowledgeable, and very attentive to detail. Luis took the time to clearly explain what needed to be done, and the technicians worked efficiently to ensure everything was completed correctly. The entire team went above and beyond to make sure the repair was done with excellent quality. Their friendly attitude, teamwork, and willingness to answer questions made the whole experience smooth and stress-free. It’s clear that Luis and the technicians take great pride in their work. Overall, I couldn’t be happier with the service—Luis and his technicians were truly wonderful, and I would highly recommend them to anyone needing repairs.

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 4.5/5.0

Repair Quality - 4.0/5.0 -

There was a place where the paint was not smooth,but most of it look ok.

Customer Service - 4.5/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Muy profesional en su trabajo

My Experience - 5.0/5.0 -

Your shop did an honest assessment of the problem with my vehicle. You did not quote unnecessary repairs unlike other shop that we went.Thank you for your honesty and not taking advantage of my insurance.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

You do honest work. You did not do unnecessary repairs and estimate despite our insurance coverage. Thank you Carstar.

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Great customer service kept informed throughout the whole process

Returned Clean

My Experience - 5.0/5.0 -

Luis and the team at CARSTAR did an amazing job with the repair. They even provided a lifetime warranty in case anything happens. Throughout the entire process, they kept me updated with constant communication. I’m extremely satisfied with how everything was handled and the quality of the repair.

My Experience - 5.0/5.0 -

Pleasure to work with Luis and the team at CARSTAR after our car accident. Great communications over the repair.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

We had an excellent experience with carstar and the repair service they provided with our rav4

Customer Service - 5.0/5.0 -

Luis did a great job of keeping us Informed!

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Excellent work

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Very satisfied!

My Experience - 5.0/5.0 -

Nice communication with me regarding the status of the repairs. Luis was very helpful, as well as the receptionist. They were friendly about answering my questions. My car was ready by the promised date. Thank you.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Awesome customer service. Received my car as scheduled. Receptionist friendly & informative. Luis took the time to explain briefly the process & expected out. The damage on the car is not detectable. Great customer experience.

Customer Service - 5.0/5.0 -

Great customer service!

Likely to Recommend - 5.0/5.0 -

I recommend you all to all my friends every day of the week and twice on Sundays

Repair Quality - 5.0/5.0 -

The best thing that has come out of my accident is great service that Mr. Dobbs and his team have provided. Thank you all!

Customer Service - 5.0/5.0 -

Thank you for the awesome customer service.

Returned Clean

My Experience - 5.0/5.0

My Experience - 5.0/5.0 -

Great customer service. Very helpful and got my car perfect quickly!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Luis was kind and very professional. I appreciated him taking care of my car in a timely manner.

Customer Service - 5.0/5.0