CARSTAR Kollision King

Likely to Recommend - 4.5/5.0

Repair Quality - 4.5/5.0

Customer Service - 4.5/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

So far no issues

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0 -

Color that was repaired seems to be off from original paint

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Great job

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 0.5/5.0 -

Bad service

Repair Quality - 0.5/5.0 -

Lack of communication

Customer Service - 0.5/5.0 -

Bad communication and was longer time than expected. 5 weeks.

My Experience - 5.0/5.0 -

Great customer service.

Likely to Recommend - 2.5/5.0 -

Pero se contradecía con lo que prometian

Repair Quality - 3.5/5.0 -

Todavía está pendiente que me entreguen una wheel cover a que se daño en el accidente.

Customer Service - 3.5/5.0 -

Todavía está pendiente que me entreguen una wheel cover a que se daño en el accidente.

Likely to Recommend - 5.0/5.0 -

Very professional operation.

Repair Quality - 5.0/5.0 -

Looking at it, you cannot tell that the truck was ever involved in an accident. Every component aligns perfectly with the adjacent one. Color match is right on the money-perfect blend.

Customer Service - 5.0/5.0 -

Mr. Luis and Miss Angie are very easy to work with and easy to reach.

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

The service was amazing and the staff was incredible. They are so courteous and kind and make you feel taken care of. They have an amazing team that goes above and beyond to meet your needs. Their workmanship is truly unparalleled.

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Thank you for the good work. My truck looks good again.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 4.5/5.0

Repair Quality - 4.5/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Thank you for a job well done.your assistance helped me because I did not know the procedures of how the process works.

Likely to Recommend - 5.0/5.0

Repair Quality - 4.0/5.0 -

Great service!

Customer Service - 4.0/5.0

Likely to Recommend - 4.5/5.0

Repair Quality - 4.5/5.0 -

Everything was great. Only reason not a 10 is because it was a week late getting done.

Customer Service - 5.0/5.0

Likely to Recommend - 0.5/5.0

Repair Quality - 2.0/5.0 -

Job not completed correctly. Wiper motor installed upside down. Rear reflector missing. Hatch needs adjusting. No response to my calls.

Customer Service - 3.0/5.0 -

They were nice until they weren’t responsive. They couldn’t help me and wouldn’t make it right.

Returned Clean

My Experience - 5.0/5.0

Likely to Recommend - 0.5/5.0 -

I wouldn’t recommend it to anyone

Repair Quality - 0.5/5.0 -

Really disappointed that they were not able to get my new part on my vehicle. They had to use the old Right front guard in the vehicle. Still waiting for part to arrive. did not advise customer that part was in back order. 🤦‍♂️

Customer Service - 0.5/5.0 -

Did not follow up with customer

Returned Clean

My Experience - 5.0/5.0 -

Great customer service! Thank you!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Great work and amazing customer service! Thank you!

Customer Service - 5.0/5.0

Returned Clean