CARSTAR Kollision King

Likely to Recommend - 4.0/5.0 -

The work is great, just they use too many weeks!

Repair Quality - 4.0/5.0 -

The repair was great, just I think 6 weeks was too much time!

Customer Service - 3.5/5.0 -

The updates on the repair process was delayed! Don't use the progress updated if Don't know how to use!

Returned Clean

My Experience - 5.0/5.0 -

Nice job. Thanks for taking care of everything.

Likely to Recommend - 2.0/5.0

Repair Quality - 1.0/5.0 -

A part on my vehicle was taken off to be replaced, and I keep getting told they will get an eta and call me back but never do. It’s been over a month and my car is missing clips and emblems

Customer Service - 1.5/5.0 -

Never call back with eta or updates on missing parts

Returned Clean

Likely to Recommend - 1.0/5.0

Repair Quality - 3.5/5.0 -

The time frame in fixing my car went over the one give man to me initially, back door is not centered, I would not recommend this place

Customer Service - 1.5/5.0 -

The time frame in fixing my car went over the one give man to me initially, back door is not centered, I would not recommend this place

Returned Clean

My Experience - 5.0/5.0 -

Good job.

My Experience - 5.0/5.0

Likely to Recommend - 4.5/5.0

Repair Quality - 4.0/5.0 -

Job was don't well and I a timely manner the only concern I have is the u miss a part and I call and sent u pictures but no one has called me back it's been 2week

Customer Service - 4.0/5.0 -

Never got a call back with my concern

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Great help from the team.

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

I can gladly say I am beyond happy with with my experience for the second time. Ty so much to each and everyone of you. Blessings to all.

Customer Service - 5.0/5.0 -

I can gladly say I am beyond happy with with my experience for the second time. Ty so much to each and everyone of you. Blessings to all.

My Experience - 5.0/5.0 -

Highly recommend this place great service.

My Experience - 5.0/5.0 -

Management, Rick, Louis and Exona did a great job in getting my truck repaired to my satisfaction…..thank you so much.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Great job

Customer Service - 5.0/5.0 -

Great job

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 4.5/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Good experience

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

I appreciated the courtesy cleaning and the excellent customer service.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

My car was well taken care of and came back clean. The staff is very friendly and helpful and kind.

Customer Service - 5.0/5.0 -

Oksana is very friendly and helpful

Returned Clean

My Experience - 5.0/5.0 -

They did a perfect job I’m 100% satisfied they went above and beyond highly recommend them.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Satisfied 100% the best customer service

Customer Service - 5.0/5.0 -

Best customer service

Returned Clean

My Experience - 5.0/5.0 -

Polite and courteous service. Quick to provide estimate and quick to complete job even sooner than estimated date. Very happy to have my car back and ver much more in awe when I found it washed and vacuumed when I drove it off shop!!

My Experience - 5.0/5.0 -

new guy rick is very nice, he gave me the reassurance that my car was finally going to be finished with its repair and ready for pickup. his customer service was great and the new team seems like a great asset to claim repairs

My Experience - 5.0/5.0

Likely to Recommend - 4.5/5.0

Repair Quality - 5.0/5.0 -

None

Customer Service - 4.0/5.0

Returned Clean

Likely to Recommend - 4.0/5.0

Repair Quality - 4.5/5.0

Customer Service - 5.0/5.0

Returned Clean