CARSTAR Kreations Auto Body – Eureka

4.7 (32reviews)
100%
2500 Broadway St.,  Eureka,  CA  95501
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Shop AssistantSparkles

In operation 27 years, 4 years at this location.

CARSTAR Kreations Auto Body specializes in high-quality collision repairs, excellent customer service, and satisfaction in Eureka, CA. Our location is locally owned and operated and committed to delivering top-notch collision repair services, ensuring a seamless experience to get you back on the road swiftly after a collision. Relax, we'll take it from here!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (32)

Likely to Recommend

Repair Quality

Customer Service

Super great service, from Jesse on down through everyone we met. Thanks a lot

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Repair Quality

Someone hit my car and I brought my car into kreations! You guys 10 out of 10 rocked the house with customer service kindness, and the repairs on my car incredible. My windshield wiper is kind of funky now but I think I can easily fix that you guys did amazing

Customer Service

Returned Clean

My Experience

The staff was so pleasant to work with. Would recommend them, the quality of work is excellent!

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Returned Clean

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Repair Quality

Everyone I dealt with was very nice, and my car was fixed by the date they said it would be finished.

Customer Service

Everyone I dealt with was very nice and able to answer any questions I had

Returned Clean

My Experience

significant daylight and outside air enters where cargo doors meet. poor door allignment.

My Experience

Kreations is great! Super kind employees, good and efficient work.

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Customer Service

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Repair Quality

The work was good; there were a couple of areas where they could've painted in order for the defects to not be seen. However, the other work done was great

Customer Service

Customer Service was top notch

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Customer Service

Returned Clean

My Experience

Kind, professional, empathetic staff, good communication, and my car looks great. I really appreciated that I was given a loaner car, and that my car was returned washed

My Experience

Great service. Good communication. 100% would work with kreations again.

Likely to Recommend

Repair Quality

I can't tell that a repair was ever needed... can't ask for a better result than that!

Customer Service

As a self-pay customer who got an estimate and scheduled an appointment wholly online, I was disappointed that when I showed up for my appointment, the part hadn't yet been ordered. I understand that this is a flaw in the portal system, but that's a pretty big flaw! Either it should tell me that I need to call someone, or it should share enough info that they can call me. Having said that, Jesse was great to work with, and did everything he could to make it right. I'd definitely work with them again. I just wouldn't just the carstar portal.

Returned Clean

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Customer Service

Likely to Recommend

Absolutely yes. I would recommend CARSTAR Kreations Eureka to anyone. Jesse and the team are the best—fast, professional, and the quality is outstanding.

Repair Quality

The repair quality was excellent. Everything looked flawless, the work felt solid, and the car was finished on time.

Customer Service

CARSTAR Kreation is the best—hands down. This is the second time we’ve used them, and once again they were absolutely amazing from start to finish. The whole team is professional, friendly, and clearly takes pride in doing things the right way. A special shout-out to Jesse, who is truly the best. He made the entire process easy, kept everything moving, and got us in and out of the shop in no time. It’s rare to find a car shop that’s this efficient and this dependable. If you want top-quality work, great communication, and a smooth experience, I can’t recommend CARSTAR Kreation enough. They’re the best—5 stars all the way.

Returned Clean

My Experience

From the beginning I felt complete trust in Jesse and CARSTAR. They are very thorough and meticulous. They also communicate well and I felt me and my car were protected—they truly care.

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Customer Service

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Customer Service