CARSTAR Kreations Auto Body - Fortuna

4.7 (221reviews)
94%
280 12th St,  Fortuna,  CA  95540
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Shop AssistantSparkles

In operation 27 years, 5 years at this location.

CARSTAR Kreations Auto Body specializes in high-quality collision repairs, excellent customer service, and satisfaction in Fortuna, CA. Our location is locally owned and operated and committed to delivering top-notch collision repair services, ensuring a seamless experience to get you back on the road swiftly after a collision. Relax, we'll take it from here!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car
Tesla

Reviews (221)

My Experience

My car looks Amazing! The staff were super friendly the repair time was reasonable and I was able to return my rental car from hertz right at the shop everything was perfect and it was super convenient!

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

They did a great job fixing the dent and damage and even washed the car and did some detailing too.

Customer Service

Office staff was clear in communication and steps I needed to take and accommodated my schedule.

My Experience

I want to say a big Thank you to KREATIONS TEAM, for an AMAZING JOB well done on my JEEP! You guys went above and beyond. I am a very Happy Customer. 😊

My Experience

I think a quality control check before the vehicle delivery is an import step. Alex was amazing to work with. She very thorough and kept us informed. Thanks for caring enough to ask. Terry Schmidt

Likely to Recommend

Repair Quality

My repairs were done fast and look amazing! I was really impressed with how clean my truck came back Inside & Out! Thank you Kreations

Customer Service

Very knowledgeable and professional customer service!

Returned Clean

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I definitely recommend them

Repair Quality

You guys did an amazing job. Thank you the great service

Customer Service

Returned Clean

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Very happy with office staff and the quality of workmanship of my repairs.

Repair Quality

My vehicle repair turned out very nice and I'm very happy of the quality of workmanship i received.

Customer Service

The office staff is AWESOME! They are very friendly and always smiling and willing to help as soon as I entered the front door. This alone will keep me returning to this establishment for repairs.

Returned Clean

Likely to Recommend

Repair Quality

Repaired to like new condition

Customer Service

Aleks provided top notch service! Kept me updated on statuses and clearly explained all aspects of the process. It's a pleasure to work with such fine folk.

Returned Clean

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Customer Service

Returned Clean

My Experience

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Customer Service

My Experience

Fantastic. Just like new. Thank the wonderful ladies out front and the people that worked on the car. You made it easy for me.

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

The most beautiful repair job was done on my Chevrolet and I wanted to say Kreations really did it nicely, great attention to detail , thank you!

My Experience

I am grateful for you going above and beyond once more corrosion was found underneath the hood, and doing the best you could to prevent it from happening again. The Jeep looks fantastic, communication through the process was consistent, and it was done in two days! You will be the first shop I call for future body work needs.

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Customer Service

Returned Clean

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Customer Service

My Experience

Thank you! Great communication, friendly staff, great job overall!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

The staff were very nice and helpful. It was very easy to deal with my insurance claim. And my car looks great! Overall good experience.