CARSTAR Lake Forest
In operation 27 years.
CARSTAR Lake Forest, located in South County is an insurance approved facility. Factory trained technicians and consistently ranked highest in customer satisfaction. We provide a NATIONWIDE warranty-- Over 1000 locations throughout the US, Canada. Relax, We'll Take It From Here.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- MasterCard
- Visa
- Cash
- Debit Card
- Spanish
- Chinese
- Vietnamese
- German
- Korean
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | 8:00 am - 12:00 pm |
My Experience - 5.0/5.0 -
Very pleased to work with surface advisor, Jim.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Enjoyed working with Jim the adjusted. Explained what I wanted done to the car, and he made it happen.
Customer Service - 5.0/5.0 -
Jim the adjuster was great.
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Repairs look great, paint matched, nice and helpful staff.
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
Your team is exceptional. They are knowledgeable and helpful. Huy, Tony and Christina have great people skills and they produce a very positive atmosphere for everyone. John
Likely to Recommend - 5.0/5.0 -
I encourage my friends to remember them.
Repair Quality - 5.0/5.0 -
They provide good service and fair pricing.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Looks better than it has in years :)
Likely to Recommend - 4.0/5.0 -
It's somewhat expensive.
Repair Quality - 4.0/5.0 -
The quality seems to be quite good, but it took too long to get it done.
Customer Service - 4.0/5.0 -
The quality is quite good, but it could be somewhat faster.
Returned Clean
Likely to Recommend - 5.0/5.0 -
Excellent customer service, friendly, thorough and made me feel my auto repair job was a priority
Repair Quality - 4.5/5.0 -
Very helpful and honored some options for a better package deal for my repair needs
Customer Service - 4.5/5.0 -
Efficient, supportive, and returned my texts promptly along with the many times they reached out to me on schedule updates. Always answered my questions when needed
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great job. Fit and finish is excellent. My congratulations to the guys who made this happen. Pretty talented men. Thank you to all.
My Experience - 5.0/5.0 -
I greatly appreciated that Carstar dealt with any issues with the insurance company and arranged a rental car. This helped me avoid headaches. Carstar made sure my car was repaired correctly with OEM parts and not covered up. The final work was high quality. Working with Carstar was a great experience.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
The customer service was great. I appreciated that they addressed any issues with the insurance company directly. They made sure the car was repaired with OEM parts. The also arranged for my rental car. These are above just doing repair work.
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Here’s a polished, review‑ready version that keeps it short and sincere: Great experience all around. They stuck to every time commitment, were easy to reach, sent clear automated updates throughout the process, and had a courteous, professional staff. Highly recommend.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Cristina was very helpful and communicative throughout the entire process.