CARSTAR Lawrence
Carstar of Lawrence is a locally owned company that has served our community since 2001. Our goal is to provide high quality repairs with the highest level of communication throughout the repair process.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
No coment [ Exllent job guyes
My Experience - 5.0/5.0 -
Carstar associates were all very friendly and knowledgeable and communicative daily with where they are on. my vehicle. Highly recommend Carstar!👍
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Staff explained paperwork very well. Liked the texted updates. Over promised of 15 business days in shop. Delivered in 10 days total. The car looks great. So far no problems with it.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Good communications before & during the process! Work done looks spectacular! Delivery was WAY UNDER the original amount of time they thought it might take, which was nice!!
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0 -
Experience was good. Was not happy about how it ended. All worked out ok
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great work and communication
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
Updates great and often enough. Repairs done beautifully. And...inside and outside of the car cleaned. Fantastic!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The work was excellent and the people in the front were very helpful, especially the young man who waited on me when I came to pick up the car. I think the only area that needs work is the waiting time to get work done. I realize it's probably due to the number of cars you work on but it is frustrating.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
The young man in the front was especially helpful..
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 3.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
My experience with Lawrence CARSTAR was totally positive. I was amazed that my car was finished even more quickly than expected. The young man I dealt with was very professional. Thank you! Ona Chapman
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Thank you for taking care of the two extra repair requests that were added on .
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0 -
Our car looks brand new - there is no way I would have ever known that it had any damage if I wasn't the one who dropped it off for repairs.
Customer Service - 4.0/5.0 -
When I arrived, the staff were not aware of my reservation even though I had made it through their national registration line. That was deeply frustrating since insurance was involved, and I had scheduled a rental car to come pick me up at CarStar when I dropped it off. Thankfully, another CarStar staff person who happened to be in the office stepped in to help his colleague and it all worked out great. I especially appreciated the email & text updates I received about the status of my repair every step of the way.