CARSTAR Mistrata's Collision
In operation 23 years, 9 years at this location.
Carstar Mistrata's collision is a family owned auto repair business that has been in business since 1993. Our goal is to provide high quality repairs to all of our customers. Our collision center is known for it's expertise, honesty and Stellar service.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:30 am - 5:30 pm |
| Tue | 8:30 am - 5:30 pm |
| Wed | 8:30 am - 5:30 pm |
| Thu | 8:30 am - 5:30 pm |
| Fri | 8:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great JOB!!! Only negative comment One small ding was missed by the door handle.
Customer Service - 5.0/5.0 -
I appreciate their updates.
My Experience - 5.0/5.0 -
100% easy from start to finish i was informed with every step no surprises no hassle repairs look great staff friendly overall 10 out of 10 stars
Likely to Recommend - 5.0/5.0 -
Overall experience was great I have no complaints
Repair Quality - 5.0/5.0 -
Repairs look great
Customer Service - 5.0/5.0 -
Staff was friendly professional and kept me up to date with repairs
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Had 2 vehicle's repaired due to hail damage and it was a pleasure doing business with Mistratas. Hopefully we will never need them again but if so would not hesitate.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
My thoughts….everyone is amazing!!! Pam, you and your husband are always so kind and helpful! The mechanics also do an amazing job. Very happy all around!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Extremely happy with the results of the repairs and my entire experience
Customer Service - 5.0/5.0 -
Great experience with the team!
Returned Clean
My Experience - 5.0/5.0 -
Sure—here’s a tighter version: ⭐⭐⭐⭐⭐ I had an excellent experience with CARSTAR Minstrata in New Lenox. The team was knowledgeable, experienced, and thorough from start to finish. The repair quality was outstanding, and the attention to detail really showed—my vehicle looked fantastic when I picked it up. Communication was excellent throughout the process, with regular updates and clear answers to my questions. I’m very happy with both the repair and customer service, and I highly recommend them to anyone looking for a trustworthy shop in New Lenox.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
I am always very pleased with the results after my car is repaired there.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great work done on my car. And the owners were fantastic. Great communication. Would highly recommend.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I appreciate how helpful you have been through this entire process, especially when dealing with two vehicles and getting them done in a timely manner. The first vehicle looks like new again. You do spectacular work!
My Experience - 5.0/5.0 -
Thank you so much. What a difference, she looks so much better and drives so well. Thank you Tony and Pam
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Carstar Mistrata was amazing and they communicated effectively.
Repair Quality - 5.0/5.0 -
I had an amazing experience with this shop after bringing my vehicle in for hail damage repairs. They did an incredible job and made my car look completely brand new again. The entire process was smooth, professional, and stress-free from start to finish. The staff was friendly, communicative, and truly cared about the quality of their work. I’m beyond happy with the results and would highly recommend them to anyone needing vehicle repairs. Thank you for bringing my car back to life.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great 😊
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job. I would recommend them.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Really nice people to do business with they did a great job on my truck and work with me to help save it from a total loss. I would definitely recommend them to anybody who needs any auto bodywork.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Really nice people to do business with. They worked with both the insurance company and myself to save my vehicle from a total loss and then an excellent job on the repairs truck looks brand new would definitely recommend them. The truck has no squeaks or rattles, even after the damage from the deer.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I have had work done on two cars that I have owned. First one was body work and paint on my Ford Taurus. They did such a wonderful job that you would have never known there was damaged done to the car. Recently, I had hail damage done to my new Chevy. They got my car in and within a day and a half it was done. Once again, you would’ve never known there was damage done to the vehicle. Hopefully I’ll never have to use their expertise again, but if I do, they are the only place I’ll go to. I could not recommend this place enough!