CARSTAR Todd's Body Shop

4.8 (1,912reviews)
96%
16220 South Lincoln Highway,  Plainfield,  IL  60586
See Photos
Instant Estimate
Book Appointment
Bot
Shop AssistantSparkles

In operation 46 years, 32 years at this location.

CARSTAR Todd's Body Shop is the first collision repair facility of Plainfield. Family owned and operated, with 40+ years in the industry, Todd's prides themselves on customer satisfaction and the highest level of quality. They are aluminum certified and possess the latest in industry equipment. CARSTAR Todd's Body Shop is I-Car Gold Class and Certified by Ford, Honda, GM, Hyundai, Chrysler, Dodge, Jeep, Ram, Fiat, Subaru, Nissan, Infiniti and more. Our certified technicians ensure you get the best repair possible and that is why CARSTAR Todd's Body Shop offers a lifetime warranty with every repair. It's easy to see why CARSTAR Todd's Body Shop was named one of the top 5% of collision facilities nationwide!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Acura
Ford
GM
Honda
Hyundai
I-Car
Subaru
Call
Email

Reviews (1,912)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for outstanding repair quality, with many noting their vehicles looked brand new upon return. The complimentary interior and exterior detailing was a recurring highlight, frequently described as an unexpected and delightful surprise. Communication was widely appreciated, particularly the regular Tuesday and Thursday text updates that kept customers informed throughout the repair process. Staff were repeatedly commended for being friendly, professional, and helpful, including assistance coordinating rental vehicles. While the vast majority of feedback was highly positive, a few customers noted areas for improvement such as occasional repair delays without proactive communication, and isolated quality concerns that were promptly addressed by the team when raised.
AI-Generated from reviews written in the last 12 months
Select to learn more
"... repair was completed quickly and efficiently, and the quality of the work was excellent. My car looks as good as new! The staff was friendly, professional, and kept me ..." Read more
"... outstanding job. My new car got rear ended in an accident. They fixed it perfectly plus detailed it before I received the car back !" Read more
"... suspension and alignment. All these were taken care of, the car looks great and handles perfectly. I did notice a slight misalignment on my dashboard, ..." Read more
"CARSTAR provides excellent customer service. They finished my repairs in a timely fashion, kept me informed of repair status and upon completion my car looked ..." Read more
"... Todd's Body Shop made the car look new again, they went the extra mile with both interior and exterior detailing, even shined the tires. Thanks to all!!" Read more
"Truck looks fantastic. Communication was clear and precise through the entire process."
"... contacting enterprise for my rental, as well as the text updates to keep me notified of what was going on with my car." Read more
"From the quote, to dropping off our SUV, to keeping us informed about the parts orderedwhen it should be completed and helping us the Enterprise ..." Read more
"via very vague texts, but never told me they were doing more work than expected and never told me how long it was going to take. ..." Read more
"... Carstar did a really good job of repairing my car. Their communication throughout the process was superb. I recommend anyone needing car repairs. Take their ..." Read more

My Experience

Likely to Recommend

Overall a great job.

Repair Quality

They did a great job fixing my truck

Customer Service

Was told multiple times work would be completed same day if no parts were needed. Did not hear from anyone 3 days later when vehicle was ready for pickup.

Returned Clean

Kept me Informed?

No

Ready on Time?

No

My Experience

Thank you for your great customer service and body shop work!

My Experience

Likely to Recommend

Repair Quality

Great job. Great price. Thanks for warrenty work. Its my work ride and I need 2 more yrs of it and its still rides like new. Thanks again

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

My Tacoma looks brand new! I love that I got constant updates even if it was just to let me know parts are still on the way, didnt have to stress about how much longer it would be.

My Experience

Great work. Looks new!

Likely to Recommend

Repair Quality

Superb service from dropping off my vehicle to getting timely updates on repair process. Everything was smooth. Work done on my damaged door was top quality. In addition my car was throughly cleaned and whole process was straightforward. Thank you 🙏 so much! You guys rock 🤘

Customer Service

Right from drop off I was updated about the progress. I am glad I chose this shop! Everything was smooth. Job done on my door was perfect. Thank you 🙏 you guys 🤘

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Absolutely!

Repair Quality

The 5 year old car looks new. Beautiful job!

Customer Service

Great customer service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Very positive, courteous and helpful staff.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

excellent job,

Customer Service

great people , very friendly.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Any work I need done on my car will be done with CARSTAR. I appreciate all your work and keeping me updated.

Likely to Recommend

Repair Quality

Won’t take it anywhere else to get work done.

Customer Service

Always send a message at different stages of work.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

No

Likely to Recommend

Repair Quality

Customer Service

Carol always was very nice and helpful when ever I called or received a call

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Well done. Five stars. Best place to get your car fixed.

My Experience

The car looks great!!

Likely to Recommend

Repair Quality

We had such a great experience!!

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

No

Likely to Recommend

I really don’t know.

Repair Quality

Car was promised multiple days, which cost me more money for my rental.

Customer Service

I didn’t get enough updates about my vehicle

Returned Clean

Kept me Informed?

No

Ready on Time?

No

My Experience

You guys made my vehicle stressed free, vehicle was repaired and look like itvesd never in accident thank for a great job 😎

Likely to Recommend

Repair Quality

Very professional and great job.i will recommend carstar to all my friends and family 😎

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

1 - 20 of 1,912

Nearby Driven Brands Auto Body Shops

Auto body shops nearby

view more shops in: Plainfield  |  60586