CARSTAR North Aurora Collision Center
In operation 14 years.
For over 50 years, Carstar has been striving to out perform our competition by providing high-quality repairs & excellent customer service. From start to finish, Carstar North Aurora's goal is for all of our customers to be completely satisfied. Lifetime Limited Warranty is guaranteed on repairs. Each customer is walked through the entire repair process. Our mantra, "Relax, We'll Take It From Here," is what we aim for our customers to experience. As a complete repair facility, our services include Collision (body & frame repair), Refinishing (baking booth), Mechanical (on-site alignment & maintenance), and Detailing departments. For customer convenience, we offer Saturday estimate appointments, early morning repair pick-up/drop-off times, & arrange rental reservations. We are happy to provide transportation for local customers to/from our shop. Cash, checks, and debit/credit cards (no fees) are accepted as forms of payment. Customer feedback is welcomed & appreciated!
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 8:00 am - 12:00 pm |
Service Quality
Likely to Recommend - 5.0/5.0 -
I would recommend to everyone
Repair Quality - 5.0/5.0 -
Best costumer service I’ve seen in a long time, professional, knowledgeable, helpful. Guided me through what I needed, kept me informed of the status of my vehicle. I would recommend to anyone who needs a paint job.
Customer Service - 5.0/5.0 -
Super professional.
Returned Clean
Likely to Recommend - 5.0/5.0 -
As I previously stated, I’ve had some Bad experiences with other body shops! This Carstar did an exceptional Job for customer satisfaction!
Repair Quality - 5.0/5.0 -
I’ve had numerous bad experiences with body repair shops! I have to rate this experience one of the better ones! They communicated well with the progress in my repair and were genuinely concerned on my satisfaction!
Customer Service - 5.0/5.0 -
For the most part, very good!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
We’re very professional, efficient and answered all my questions.
Likely to Recommend - 5.0/5.0 -
Very very good
Repair Quality - 5.0/5.0 -
Very very good
Customer Service - 5.0/5.0 -
Good
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent!
Customer Service - 5.0/5.0 -
Excellent
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
For the most part everything was wonderful. My car looks great! A couple of minor issues with sensors that need to be taken care of. Working with the staff was wonderful!
Customer Service - 5.0/5.0 -
Staff was awesome!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great work as always
Customer Service - 5.0/5.0 -
They always kept me informed on the status of my vehicle
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Earl Taylor I had a great experience with Northstar. They took care of me fix my car perfectly and I thank you for that service. And one more thing, the staff was great.
My Experience - 5.0/5.0 -
Carstar repaired my vehicle completely and quickly. They even touched up some small scratches for me, which I greatly appreciate. Will use them again, if needed, and will highly recommend to friends.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I am very satisfied with Carstar's service from the estimate to the repairs being completed. I am so happy my friend recommended Carstar to me. Thank you for a job well done!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
They went above & beyond, car was thoroughly vacuumed after, which i totally didn't expect, very nice touch.
Repair Quality - 5.0/5.0 -
Great job, car looks great! They set expectations on how long it could take at most, but ended up getting done earlier after all. Much appreciated cause my rental car was a tin can!
Customer Service - 5.0/5.0 -
Very nice, on top of their game.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My car looks great and Tyler was phenomenal in the office. I came to this location because someone else was at fault for the damage on my vehicle, however I was SO satisfied with my experience that I prefer to come back to this location if I ever need anything else.
Customer Service - 5.0/5.0 -
Yup, I just mentioned Tyler. Tyler is the man.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Good experience from Tyler and the people there. 1st class place I wouldn't go anywhere else.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Helpful, kind, car ready earlier than they said.
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0 -
They did an amazing job of repairing my car! It did take a little longer than anticipated.