Village Auto Body

5.0 (1,114reviews)

99%

(630) 406-9996

729 First Street, Batavia, IL 60510

99%

See Photos

729 First Street
Batavia, IL 60510

Get Directions Website Email

About Village Auto Body

See Photos

729 First Street
Batavia, IL 60510

Get Directions Website Email

In operation 33 years.

Village Auto Body is a family owned repair center. The shop has been in business for over 35 years. Our shop is known for great customer care and satisfaction in quality and timely repairs.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Towing
Automotive Glass Replacement
Paintless Dent Repair

Payment Types

Discover Card
MasterCard
Visa
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	8:00 am - 5:00 pm
Tue	8:00 am - 5:00 pm
Wed	8:00 am - 5:00 pm
Thu	8:00 am - 5:00 pm
Fri	8:00 am - 5:00 pm
Sat	Closed

* Holiday hours may differ.

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Website

Reviews (1,114)

Sort By:
Newest
Rating

1,030 Customers Rated

5 Stars

90.2% Complete

(1005)
4 Stars

1.9% Complete

(21)
3 Stars

0.2% Complete

(2)
2 Stars

0.2% Complete

(2)
1 Star

0% Complete

(0)
< 1 Star

0% Complete

(0)

Customers say

Overall Customer Satisfaction

Customers consistently praise the exceptional quality of repairs, with many noting their vehicles looked brand new upon return. The shop receives high marks for outstanding communication, including proactive text message updates throughout the repair process. Timeliness is a recurring highlight, with numerous customers reporting their vehicles were completed ahead of schedule. The professionalism, friendliness, and helpfulness of the staff are frequently commended, along with the seamless coordination with insurance companies. A small number of customers noted improvement areas such as occasional delays versus initial estimates and infrequent mid-repair updates, as shared directly in their feedback. Overall, the overwhelming majority of customers express strong satisfaction and enthusiastically recommend the shop to friends and family.

Select to learn more

Service Quality
Timeliness
Communication

"... for better people to deal with and above all their exceptional work, attention to detail, and the quality of work is second to none." Read more

"... professional. Our repair was not a fender bender. Village not only restored our car to its original shape they went above and beyond to detail the exterior and interior to immaculate ..." Read more

"... you would never know it had been in an accident. The craftsmanship and attention to detail were beyond my expectations." Read more

"... handling our recent insurance damage claim. We are very happy with the quality of the work and the speed at which it was completed." Read more

"... helpful navigating my first insurance claim process! Above and beyond customer service and as always the work is impeccable" Read more

"My car was ready to be picked up many hours before it was promised even though extra parts were ordered and a third party had to be brought in to set up ..." Read more

"Would be a 10, but for the estimate of 3 days and took 5 days"

"I was impressed with their dependability they had the repairs finished when they said they would be. That doesnt happen frequently"

"Early by a week"

"Maybe. While the work was wonderful, I had to wait two months for my car to be fitted in for repair."

"... impressed with the work mirror matches perfectly. Communication was excellent, text messages were very informative." Read more

"It is a pleasure doing business with you. You communicate clearly and in a timely fashion. The end result is well done."

"Explained things clearly, arranged everything with the rental company, and sent updates on progress of the job."

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"... for better people to deal with and above all their exceptional work, attention to detail, and the quality of work is second to none." Read more

"... you would never know it had been in an accident. The craftsmanship and attention to detail were beyond my expectations." Read more

"... handling our recent insurance damage claim. We are very happy with the quality of the work and the speed at which it was completed." Read more

"... helpful navigating my first insurance claim process! Above and beyond customer service and as always the work is impeccable" Read more

"My car was ready to be picked up many hours before it was promised even though extra parts were ordered and a third party had to be brought in to set up ..." Read more

"Would be a 10, but for the estimate of 3 days and took 5 days"

"I was impressed with their dependability they had the repairs finished when they said they would be. That doesnt happen frequently"

"Early by a week"

"Maybe. While the work was wonderful, I had to wait two months for my car to be fitted in for repair."

"... impressed with the work mirror matches perfectly. Communication was excellent, text messages were very informative." Read more

"It is a pleasure doing business with you. You communicate clearly and in a timely fashion. The end result is well done."

"Explained things clearly, arranged everything with the rental company, and sent updates on progress of the job."

John (GMC owner) reviewed 8/7/26

This body shop is excellent. They tell you what they’re gonna do, and they do it. I have brought several vehicles to them over the years and always appreciated their service.

Excellent customer service

Cynthia (Ford owner) reviewed 8/6/26

Very pleased with the service I received at village Auto body. Very helpful with a rental vehicle and return of the rental vehicle. Very thorough examination of the car to find all damages. Excellent work and I would recommend this excellent team to anyone.

Bradley (Acura owner) reviewed 8/6/26

Jody (Genesis owner) reviewed 8/6/26

Gary (Hyundai owner) reviewed 8/6/26

Terrific work, outstanding staff...we'll done!

Laurie (Nissan owner) reviewed 8/5/26

Robert (Chrysler owner) reviewed 8/4/26

I would highly recommend. Personal service and they did a great job.

Bill (Lexus owner) reviewed 8/3/26

Tracey (Jeep owner) reviewed 8/3/26

The work is top notch, I was kept in the loop every step of the way!

I will absolutely return here, great quality of work and communication through the entire process

Joseph (Honda owner) reviewed 7/31/26

Car looks awesome!! Extensive damage can’t even tell the car was in an accident. Notifications via text keeps you in the loop on schedule.

Lance (Volvo owner) reviewed 7/30/26

Great communication. Progress updates. Completed work as described and on time. Highly recommended.

Joellen (Toyota owner) reviewed 7/30/26

They kept to scheduling date and completed job on time. Friendly and pleasant to work with.

Ray (Kia owner) reviewed 7/26/26

Always a great job! Thanks

Friendly and professional and timely.

Samuel (Kia owner) reviewed 7/23/26

Village is the best. Outstanding customer service and communication

Katherine (Kia owner) reviewed 7/23/26

Highly recommend! Excellent work along with friendly and outstanding communication. Greatly appreciated the ease of the entire process. Thank you Village Auto Body! Kathy and Dave Brooke

Jim (Ford owner) reviewed 7/21/26

A great experience all around. Great guys and they did a phenomenal job on my 2025 Explorer.

Did an awesome job. Car looks beautiful

Great people to work with.

Chuck (Toyota owner) reviewed 7/21/26

Ryan (Ford owner) reviewed 7/20/26

Chrissa (Honda owner) reviewed 7/16/26

They do great work. They were flexible in allowing us to keep our car there while we were on vacation. They are all around great to work with.

Claire (Subaru owner) reviewed 7/16/26

Maybe. While the work was wonderful, I had to wait two months for my car to be fitted in for repair.

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view more shops in: Batavia | 60510

You have the right to choose where to fix your vehicle. Your auto insurance company cannot require you to go to a particular auto body repair facility.

Village Auto Body

About Village Auto Body

Reviews (1,114)

1,030 Customers Rated

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0