Village Auto Body

5.0 (1,156reviews)
99%
729 First Street,  Batavia,  IL  60510
See Photos

In operation 33 years.

Village Auto Body is a family owned repair center. The shop has been in business for over 35 years. Our shop is known for great customer care and satisfaction in quality and timely repairs.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Call
Email

Reviews (1,156)

Customers say
Overall Customer Satisfaction
Customers consistently praise Village Auto Body for exceptional repair quality, with many noting their vehicles looked brand new after service. The shop receives high marks for outstanding communication, including proactive text message updates throughout the repair process. Timeliness is a recurring highlight, with numerous customers reporting their vehicles were completed ahead of schedule. The team is widely recognized for being professional, friendly, and easy to work with. Customers also appreciate the seamless coordination with insurance companies and rental car services. A few customers noted minor areas for improvement, such as occasional delays beyond initial estimates and cleanliness touch-ups, but these were isolated and handled promptly. Overall, Village Auto Body earns strong loyalty and enthusiastic recommendations from its customers.
AI-Generated from reviews written in the last 12 months
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"... professional. Our repair was not a fender bender. Village not only restored our car to its original shape they went above and beyond to detail the exterior ..." Read more
"Quality of repair was exceptional! Car was better than new!!"
"... professional, knowledgeable, and incredibly helpful. The quality of the repair work was exceptional—my car looks brand new, and you would never know ..." Read more
"... ask for better people to deal with and above all their exceptional work, attention to detail, and the quality of work is second to none." Read more
"... handling our recent insurance damage claim. We are very happy with the quality of the work and the speed at which it was completed." Read more
"My car was ready to be picked up many hours before it was promised even though extra parts were ordered and a third ..." Read more
"... shop when the repair was over 2 and 12 months out, repair looks good and done Quicker than expected. Looks great. Will definitely recommend and use village ..." Read more
"Early by a week"
"I was surprised it was ready so soon"
"Excellent work. My vehicle was ready when they said it would be. No suprises. I appreciate the communication with the insurance ..." Read more
"... impressed with the work mirror matches perfectly. Communication was excellent, text messages were very informative." Read more
"... was completed in the time frame discussed and I was impressed with the level of communication throughout the repair process." Read more
"The text message feature was very helpful and informative."
"I took the car in, I was kept informed of the progress and I feel it was repaired quickly. It looks like nothing had happened ..." Read more
"Super professional and timely communication."

My Experience

They did a great job on two different areas of my Lincoln. It looks gorgeous. John found out there is a shortage of parts and was able to have a plan and did my mirror with multiple parts. I truly appreciate it. I’ve been a customer for years.

My Experience

I would recommend your team to anyone. Great job on the truck

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

I looked it over after I got home. It looks good , the spacing between the door and the frame looks good, paint matches , turn around time was good. Thank you

Likely to Recommend

Repair Quality

I stopped by Chuck Owens home today for a cup of coffee. He took it upon himself to go outside and check your work. He gave you a 10 also. He said the door was new, installation was good, and the paint job looked great. So you got a good grade from the master also. Thank you.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Looks like new and the work was completed a day earlier than expected.

Likely to Recommend

The only drawback was how far out repairs were being scheduled. If it was a more serious repair a rental would have been needed.

Repair Quality

That side of the car looks like new.

Customer Service

Friendly welcoming representative.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

I really appreciate the quality of work and also being willing to find creative ways to fix my vehicle while keeping it affordable.

Repair Quality

I really appreciate how easy to John is to work with. I appreciate village auto body being willing to find a way to fix my car.

Customer Service

I really appreciate how easy to John is to work with.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

I would tell anyone that needs body work done to their vehicle to see Village Auto Body.

Repair Quality

I love the work that they have done. The repaired my rockers on my 2016 Chevy Silverado and it came out better than what I expected. It was a little bit pricey but the work on the my truck was well worth the price and guys were done earlier than expected as well. I would recommend anyone who is getting body work done to go to village auto body.

Customer Service

They kept me updated on the progress of my vehicle.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Love you guys. You do beautiful work. Excellent communication excellent services.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Had rear-end damage to the bumper and tailgate. Village Auto Body made my 2019 CX5 look new again. They made it easy by working directly with State Farm. Updates and communication were timely. Great experience and great work. Thank you.

Likely to Recommend

I have used this shop on several occasions over the past 25 years. They continue to perform their service to a high degree. Consistently great work deserves repeat business.

Repair Quality

No surprises. Repairs were performed flawlessly. The car looks new again. Thank you

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Great customer service and they did a great job repairing the bumper.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

John and his group are great to work with, better yet, they do flawless repair work. Thanks for taking care of the severe hail dents/damage. The car is like new.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Thanks so much!!! You made an unpleasant accident into a positive and non-stressful experience. MKB

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

The best

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

My Experience

Great job, thank you!

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