St. Charles Collision

5.0 (777reviews)

100%

(630) 513-7719

505 Tyler Road Unit C, St. Charles, IL 60174

100%

See Photos

505 Tyler Road Unit C
St. Charles, IL 60174

Get Directions Website Email

About St. Charles Collision

See Photos

505 Tyler Road Unit C
St. Charles, IL 60174

Get Directions Website Email

In operation 33 years.

St. Charles Collision has been serving Kane and DuPage counties since 1991. With over 20 years of experience in collision repair, we strive to put the owner’s vehicle back on the road in factory-released condition or better. We strive to provide the best in customer service to our customers! St. Charles Collision provides frame/unibody repairs; accessory installations; custom paint services and more. At St. Charles Collision, we take pride in serving northeast Illinois with quality collision repairs and ensure your complete satisfaction.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Towing
Automotive Glass Replacement
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	8:00 am - 5:00 pm
Tue	8:00 am - 5:00 pm
Wed	8:00 am - 5:00 pm
Thu	8:00 am - 5:00 pm
Fri	8:00 am - 5:00 pm
Sat	Closed

* Holiday hours may differ.

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Website

Reviews (777)

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777 Customers Rated

5 Stars

96.4% Complete

(749)
4 Stars

3.2% Complete

(25)
3 Stars

0.1% Complete

(1)
2 Stars

0.1% Complete

(1)
1 Star

0% Complete

(0)
< 1 Star

0.1% Complete

(1)

Customers say

Overall Customer Satisfaction

Customers consistently praise the shop for delivering high-quality repairs, with many noting their vehicles looked brand new upon return. The staff is frequently described as professional, friendly, and knowledgeable, with several customers highlighting how smoothly the entire repair process was handled. Timeliness is a standout strength, as numerous customers noted their vehicles were completed ahead of schedule. Customers also appreciated the complimentary cleaning of their vehicles. Communication throughout the repair process received strong praise, with customers noting they were kept informed and all questions were addressed promptly. A few customers mentioned minor areas for improvement, such as waiting on parts causing slight delays and one instance of a paint imperfection, but these were noted directly by customers as isolated experiences. Overall, the shop enjoys strong loyalty, with many customers returning repeatedly and enthusiastically recommending the shop to friends and family.

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Service Quality
Timeliness
Communication

"... they will definitely be my first call if needed. Job was handled first class from beginning to end and the work finish is superior." Read more

"... estimated time Very happy with quality of work and exceeded my expectations as my car is an older model!! Recommend them to anyone that needs work done !!" Read more

"Great service and work! They are very accommodating and made the process very easy. The vehicle looks great and came back very clean!"

"... repairs to my car at St. Charles Collision Center. They did a great job and made my experience very pleasant. They even washed my car! I would highly recommend ..." Read more

"They were very very patient with me and worked out a few issues. I highly highly recommend! Car turned out great."

"... was expecting it to be twice as long at it took. They told me 10 days and it was only 4" Read more

"Very nice people. Work was completed quicker than expected. Work was professionally performed"

"... a date to bring the car in since it was drivable. Work complete in 2 days and looks fantastic!!!!" Read more

"In fact, they returned it a day earlier."

"The car was fixed in one week. Thank you!"

"Great communication, repair completed early, repair looks great."

"Communication was great from start to finish. And great customer service."

"repair was completed quickly and great communication"

"Good work and even better job on communicating"

"Very thorough and good communication. Thank you!"

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication