St. Charles Collision

5.0 (759reviews)
100%
505 Tyler Road Unit C,  St. Charles,  IL  60174

In operation 33 years.

St. Charles Collision has been serving Kane and DuPage counties since 1991. With over 20 years of experience in collision repair, we strive to put the owner’s vehicle back on the road in factory-released condition or better. We strive to provide the best in customer service to our customers! St. Charles Collision provides frame/unibody repairs; accessory installations; custom paint services and more. At St. Charles Collision, we take pride in serving northeast Illinois with quality collision repairs and ensure your complete satisfaction.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (759)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for delivering high-quality repairs, with many noting their vehicles looked brand new upon return. The staff is frequently described as professional, friendly, knowledgeable, and accommodating, making the repair process seamless and stress-free. Timeliness is a strong highlight, with numerous customers noting work was completed on or ahead of schedule. Customers also appreciate the thorough communication throughout the repair process, including updates and prompt responses to questions. The shop receives high marks for cleanliness, with vehicles often returned washed and spotless. Several long-term customers express continued loyalty, and many enthusiastically recommend the shop to family and friends. A few customers noted minor areas for improvement, such as occasional slight delays due to parts availability and isolated paint finish concerns, as mentioned directly in their feedback.
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"Perfect service. Exactly as quoted in both price and time. Hoping to not need them again, but they will definitely ..." Read more
"Never have a bad experience here! Polite, honest, perfection in their work, and on-time! Have had work done for over 20 years!"
"... Lincoln Mkx , definitely I recommend them; and also they have a excellent customer service ." Read more
"St Charles Collision Experts did a flawless job repairing and repainting my vehicle! Looks brand ..." Read more
"Very professional. Flawless and neat work. Fast response to communications. Seamless process. ..." Read more
"... a date to bring the car in since it was drivable. Work complete in 2 days and looks fantastic!!!!" Read more
"In fact, they returned it a day earlier."
"On time. Great work and unexpected detailed cleaning was awesome. Thank you !"
"Everything professionally done and earlier than estimated…also personable attitude and service"
"Very professional, high quality work completed on time as promised"
"Great communication, repair completed early, repair looks great."
"Communication was great from start to finish. And great customer service."
"repair was completed quickly and great communication"
"They were so easy to work with and reached out concerning my vehicle every step of the way."
"Very thorough and good communication. Thank you!"

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On time. Great work and unexpected detailed cleaning was awesome. Thank you !

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Thanks for taking care of my CAR with great responsibility and time Great Job I really Appreciate and I will recommend to my family and Friends

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Excellent work.

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Quick service, friendly staff.

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Would recommend to any friend or family member…no hesitation

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Everything professionally done and earlier than estimated…also personable attitude and service

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Very professional and friendly

Returned Clean

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Great service and turnaround time

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Good attention, very good work

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Good work and even better job on communicating

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Pete and his team are very knowledgeable, helpful and friendly. They did a great job on the repair!

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Very customer service focused and great workmanship.

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Great service and work! They are very accommodating and made the process very easy. The vehicle looks great and came back very clean!

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Returned Clean