CARSTAR Mistrata's Collision

4.9 (773reviews)
100%
1010 S. Cedar Road,  New Lenox,  IL  60451
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Shop AssistantSparkles

In operation 23 years, 9 years at this location.

Carstar Mistrata's collision is a family owned auto repair business that has been in business since 1993. Our goal is to provide high quality repairs to all of our customers. Our collision center is known for it's expertise, honesty and Stellar service.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:30 am - 5:30 pm
Tue 8:30 am - 5:30 pm
Wed 8:30 am - 5:30 pm
Thu 8:30 am - 5:30 pm
Fri 8:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (773)

My Experience

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Great service and quick response on the repair. Awesome as always

Customer Service

Returned Clean

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Repair Quality

Customer Service

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EXCELLENT WORK DONE ON VEHICLE

Repair Quality

I was informed of what was going on with my vehicle from start to finish! They did an excellent job with the repairs of my Vehicle!

Customer Service

Customer service was Excellent, Everything Looked Great with Repairs!

My Experience

Very nice people, excellent work on the car, great all around.

My Experience

The Carstar owners have been nothing, but the best to work with! Great communication, always time efficient and consistently outstanding work!

Likely to Recommend

We won’t Go anywhere else and have already told friends and family to go to carstar!

Repair Quality

Customer Service

The whole family is dedicated to being incredibly professional and hospitable throughout the entire experience!

Returned Clean

Likely to Recommend

Will be telling anyone looking for a body shop to go to Carstar Mistrata's!

Repair Quality

Great work and great people to do business with! Highly recommended 👌

Customer Service

Was updated on my repair progress regularly

Returned Clean

Likely to Recommend

Repair Quality

Very pleased with the repair and the communication throughout the process.

Customer Service

My Experience

My Experience

They are the best!!! I have nothing but great things to say about their service. The car looks fabulous, and they did a great job cleaning it up, It looks brand new. Thank you Carstar!!

Likely to Recommend

Great people and place to do business with.

Repair Quality

The best people to work with, they did everything to accommodate me. I couldn’t have asked for better service, they went above and beyond. I would recommend them to anyone who needs collision work on their car. The office staff the repair guys, they were most generous with their time. Your scale only went to ten, but I would give them a 15 or better. The cars looks great, and they cleaned it up so nice, it looks brand new. Thank you Tom and Pam for your excellent service.

Customer Service

Great

Returned Clean

My Experience

Friendly service. My car was ready quickly and communication was good. Recommend!

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Repair Quality

Customer Service

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Repair Quality

I was completely satisfied with the level of communication and most importantly, that my vehicle was restored to its original showroom floor condition. I am very happy with the work completed and would recommend anyone to Carstar! Ask for Pam or Tony. :)

Customer Service

Returned Clean

My Experience

Excellent work! The truck looks great. Paint matches perfectly and all body panel fit and alignment is perfect.

Likely to Recommend

Repair Quality

The repair was excellent. Body panels aligned perfectly, paint match perfect and they were able to use OEM parts. Truck was received very clean inside and out.

Customer Service

Updates provided and repair complete on date promised.

My Experience

My car looks new! Extremely satisfied with the customer service, quality of body work, and timely return of my vehicle. I would highly recommend CARSTAR.

My Experience

Thank you for a great job, and that family hospitality, you and the family were so kind and courteous from the drop off to the pick up and even in between keeping me up dated on the status of the repairs.

Likely to Recommend

Repair Quality

Very friendly family owned auto care repair. They Take pride in what they do very satisfied my car looks brand new. Really happy. Highly recommend from start to finish. I got a text message that kept me up-to-date how my car was doing. Very very happy.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Great family to work with!

Customer Service

Made everything super easy for me.

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Repair Quality

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My Experience

My Experience

Likely to Recommend

Repair Quality

Your business is a very good company. You took the time to make sure my vehicle was completely inspected. The extent of damage was far greater than I even knew and because of your thoroughness my car was fixed properly. Great business! Thank you

Customer Service

Returned Clean