CARSTAR Mistrata's Collision

4.9 (773reviews)
100%
1010 S. Cedar Road,  New Lenox,  IL  60451
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Shop AssistantSparkles

In operation 23 years, 9 years at this location.

Carstar Mistrata's collision is a family owned auto repair business that has been in business since 1993. Our goal is to provide high quality repairs to all of our customers. Our collision center is known for it's expertise, honesty and Stellar service.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:30 am - 5:30 pm
Tue 8:30 am - 5:30 pm
Wed 8:30 am - 5:30 pm
Thu 8:30 am - 5:30 pm
Fri 8:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (773)

My Experience

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Repair Quality

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Repair Quality

Pam and Tony were very flexible and understanding of the specific constraints I was dealing with.

Customer Service

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My Experience

We are extremely satisfied with CARSTAR MISTRATA'S. They were amazing to work with from start to finish. My truck came back pristine. I highly recommend them. Thank you for making my truck look amazing.

Likely to Recommend

Repair Quality

Top notch body shop always goes the extra mile always class act service

Customer Service

Absolutely excellent attention to detail

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My Experience

From the moment I dropped my car off, you kept in contact with my text, email or phone. I will definitely recommend you to my friends. Thank you for your work, my car looks great!

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Repair Quality

Work was great, you stood in constant communication; my phone or text. I would definitely recommend them to my friends.

Customer Service

Work was great, you stood in constant communication; my phone or text. I would definitely recommend them to my friends.

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My Experience

Excellent work and excellent service. This is the only shop I would use

Likely to Recommend

I would recommend them to everyone. I am pretty picky with body work and repairs. Usually a seam doesn’t look quite even or the paint has a slight orange peel in spots, there is usually something that catches my attention and there is nothing worse than going to pick up your car and then have to leave it there because something needs to be touched up or adjusted. Never an issue here, and I have had work done on multiple vehicles at this shop. Never had an issue

Repair Quality

The service is beyond excellent. I couldn’t be happier with the work they did and above all else they are just great people.

Customer Service

I would give them a 15 if I could

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My Experience

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Great communication and work done!! The car was given back in better shape than even before the accident. Thank you to the team!!

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Repair Quality

Carstar in New Lenox is the place to get your vehicle repaired. I’ve had 3 different vehicles that Carstar has brought back to original condition!! They are very meticulous both in repairing and in notifying the progress when working on the vehicle. They have good working relationships with many of the insurance adjusters which saves the customer a lot of time. Carstar is s my Auto Body Repair Company!!!

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100%

Repair Quality

They were very attentive and knew my need to get my vehicle since it was a work truck. They turned it around quickly and kept good communication throughout the process, thank you for all the help.

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My Experience

Thank you so much car star for a job well done i really appreciate the job done and the courteous updates concerning my vehicle thank you thank you thank you 😊 have a wonderful and blessed day 😊

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Repair Quality

Excellent Beautiful work done on my car I will definitely recommend them to others thank you all once again for a job well done. ☺️

Customer Service

Very professional and courteous thanks so much for great customer service.

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Repair Quality

Very polite and did great job!

Customer Service

Stayed in touch

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THIS IS THE ONLY BODY SHOP THAT I WILL EVER BE TAKEN MY CAR IN FOR REPAIR IF I EVER REQUIRE BODY WORK AGAIN.

Repair Quality

ON A SCALE OF 1 TO 5 STAR, I GIVE THEM A 10 STAR. GREAT PEOPLE, AND GREAT SERVICE. THE REPAIRS WERE EXCELLENT. COULDN'T BE HAPPIER.

Customer Service

READ MY FIRST COMMENT.

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