CARSTAR Mistrata's Collision

4.9 (773reviews)
100%
1010 S. Cedar Road,  New Lenox,  IL  60451
Bot
Shop AssistantSparkles

In operation 23 years, 9 years at this location.

Carstar Mistrata's collision is a family owned auto repair business that has been in business since 1993. Our goal is to provide high quality repairs to all of our customers. Our collision center is known for it's expertise, honesty and Stellar service.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:30 am - 5:30 pm
Tue 8:30 am - 5:30 pm
Wed 8:30 am - 5:30 pm
Thu 8:30 am - 5:30 pm
Fri 8:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (773)

My Experience

Very good friendly business beautiful repairs done quickly.

Likely to Recommend

Repair Quality

Awesome job!

Customer Service

Returned Clean

My Experience

Great work and completed the afternoon before due. Very friendly staff and scheduled around the need for car to available to transport my son (in wheelchair).

Likely to Recommend

Repair Quality

Damage repaired as if never happened. Work completed one day early.

Customer Service

Friendly and prompt service

Returned Clean

My Experience

Everybody at the Shop were very friendly and knowledgable. The work they did was top notch, paint matched like when it was new and when I picked it up it was clean.

Likely to Recommend

Yes I would recommend CARSTAR

Repair Quality

Customer Service

The company is family owned and everybody is very knowledgeable in what they were doing. They explained what the insurance had written and if there was more work they would report back to me and they did. Repair was done in one week and they called to pick it up. The work was excellent and paint matched perfect.

My Experience

Great people to trust with the repair of my vehicle. They kept me informed the entire time and delivered the vehicle back before it was scheduled to be finished. Definitely would use them again.

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

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Returned Clean

My Experience

Pam was very friendly, informative and helpful. My truck looks brand new and was ready for days earlier than expected. I would recommend Carstar Mistrata's to everyone I know!

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Repair Quality

Customer Service

My Experience

The car looks great! Very happy with how it turned out and how you dealt with the insurance company.

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Repair Quality

Customer Service

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Repair Quality

Very Good Job and Service , thank you

Customer Service

They were very kind and cordial with us, great customer Service!

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

⭐️🌟⭐️🌟⭐️ EXCELLANT! My car looks brand new!! ! I’ve already told 2 dozen people about your amazing work! Thank you! I feel safe in my car again!

Likely to Recommend

Repair Quality

They were courteous, informative, and did good work. 9 because I just got my car back and am leaving a little room for any problem that may arise.

Customer Service

Courteous and good communication

My Experience

Wonderful service on my Kia Seltos. From day one I felt assured that my car would be well taken care of. Pam was professional and made sure to keep me updated on the status of my vehicle. Very great company to work with! I will bring my cars here for any future bodywork. Thank you, Mistrata’s, for the warm environment, professional and quality work. Also, bonus points for your adorable dogs at the shop!

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Returned Clean

My Experience

Car looks great. I was kept informed of the repair progress.

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Customer Service

Returned Clean

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Repair Quality

Very good work. Very good communication

Customer Service

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Repair Quality

They do great work. I can’t complain. I don’t plan on getting into more accidents, but I know who to call if it happens!

Customer Service

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Repair Quality

Customer Service

Returned Clean

My Experience

Very satisfied with my Carstar experience. Will recommend Carstar to everyone I know that can use your services.

Likely to Recommend

Will recommend to anyone that can use this service

Repair Quality

Fantastic work

Customer Service

Always available to take my calls and answer questions

Returned Clean