CARSTAR Mobility Collision Center 242

4.7 (1,042reviews)
96%
11066 HIGHWAY 242 #A,  Conroe,  TX  77385
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Shop AssistantSparkles

In operation 7 years.

At CARSTAR Mobility Collision Center 242, we provide the highest quality auto body repair. We offer 24/7 accident support and towing assistance to get you back on the road quickly. Our collision center in Conroe, TX provides dent repair, dent removal, storm damage repair and other services. We repair all makes and models, work with most insurance companies and offer a nationwide warranty.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 6:00 pm
Tue 8:00 am - 6:00 pm
Wed 8:00 am - 6:00 pm
Thu 8:00 am - 6:00 pm
Fri 8:00 am - 6:00 pm
Sat 9:00 am - 12:00 pm
* Holiday hours may differ.
I-Car

Reviews (1,042)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its outstanding communication, with many highlighting daily text and phone updates that kept them informed throughout the repair process. The quality of repairs is frequently described as excellent, with vehicles returned looking brand new, and several customers noting the added assurance of a lifetime warranty. Timeliness is another strong point, as many repairs were completed ahead of schedule. The front desk staff receives exceptional recognition for being friendly, professional, and going above and beyond. A few customers noted areas for improvement, including occasional delays, alignment or paint finish concerns upon pickup, and isolated issues requiring return visits.
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"Five star service. I almost recommend crashing your vehicle, so they can repair it. After getting into a no fault ..." Read more
"Phenomenal experience from start to finish! The team here has amazing customer service and communication and ..." Read more
"... gave me peace of mind while my car was being fixed. The work they did was excellent, and I couldnt be more satisfied. Highly recommend!" Read more
"Excellent value: high-quality service, affordable price, and wonderfully friendly staff!"
"... kept me informed throughout the repair process. The quality of the work was excellent, and my car was returned looking like new. On top of that, they finished the repairs earlier ..." Read more
"... car was returned looking like new. On top of that, they finished the repairs earlier than originally estimated, which was a great surprise and much appreciated. ..." Read more
"Everyday they send updates. And the repair was done 4 days earlier than the promised date. Thank you"
"Excellent staff, especially at the front desk. Our vehicle was finished ahead of schedule and received constant updates. The repairs done flawlessly. I will definitely recommend ..." Read more
"... administration ….. but thats a discussion for another time. Carstar tech completed the requested repairs ahead of schedule." Read more
"Took way too long for simple repair over two weeks."
"Extensive and thorough communication exceeded expectations."
"The information that we receive on a daily basis about our vehicles is outstanding love all the information that we get during the entire ..." Read more
"Every step of the way! I thoroughly enjoyed knowing where my car was at all times. This eliminated taking time out of ..." Read more
"... picked up my car, everyone was so nice and friendly. Their communication was outstanding, I received updates almost every day, which gave me peace of mind while my car was being ..." Read more
"... yall to friends and family locally for car repair. A warm welcome, follow-up, excellent communication, reminder calls of upcoming appointments with voicemails if you cant ..." Read more

My Experience

THANK YOU, THANK YOU, THANK YOU!!! Your Team did an Excellent Job with the repair and you cannot tell that it was even damaged. My Wife and I would like to extend our Heartfelt Gratitude for the service you performed!

Likely to Recommend

If anyone asks my opinion on the best Restoration Facility in the State of Texas, CS Mobility Collision will be the only name they’ll hear from me!

Repair Quality

The service we received was Outstanding! Your team did a Phenomenal Job in restoring our vehicle to “Better Than New” condition. The regular updates that we received via text messages were extremely helpful and the convenience of having the rental car arrangements onsite, saved us a lot of time!

Customer Service

Julie was Wonderful! She was the first and last Customer Service Agent we dealt with and meeting her in person was a pure delight…Courteous & Professional!

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

I have their card in my wallet so I can pass it on whenever someone tells me that they need vehicle work done

Repair Quality

i always bring my banged up cars to carstar so they can work their magic

Customer Service

i only put a 10 because 100 wasnt an option. usually i deal with Julie at the front desk and she is so polite and really facilitates everything i need, including arranging my rental. there are also 2 guys in the front corner offices that have helped me quite a bit but I can't remember their names. The whole team is great.

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

Very friendly and helpful service. Their communication is the best!

Likely to Recommend

Repair Quality

Very friendly and helpful service. I will use them again.

Customer Service

My Experience

My Experience

All employees were helpful, informative and kind. The workmanship on the repair seems to be above most standards. Very satisfied.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Great service and communications. Highly recommended them.

Likely to Recommend

Repair Quality

Great service & communication

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

So friendly and awesome

Customer Service

Super friendly

My Experience

Shout out to Julie! She was there from the first call to pick up. Thanks!

Likely to Recommend

Repair Quality

Customer Service

Wonderful experience from start to finish!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Thank you for all that you did to make sure we were happy customers.

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

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Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Due to the fact that I will need to reach out to a shop capable of fixing the issues that were never corrected I will not recommend this shop to anybody

Repair Quality

Not satisfied AT ALL

Customer Service

Not satisfied at all issues remain after multiple "attempts"

My Experience

I had a great experience with Carstar Mobility Collision Center. The entire team was professional, friendly, and kept me informed throughout the repair process. The quality of the work was excellent, and my car was returned looking like new. On top of that, they finished the repairs earlier than originally estimated, which was a great surprise and much appreciated. I highly recommend Carstar Mobility Collision Center to anyone looking for outstanding customer service and high-quality collision repairs.

Likely to Recommend

Repair Quality

Very nice people and service

Customer Service

Likely to Recommend

Of course! Y'all are number one on my list and there's no number 2. Great Job!

Repair Quality

Customer Service

Absolutely amazing! Y'all don't change anything. You're front desk receptionist is the silver lining of my day as I had an unfortunate accident that dampened my day.

Returned Clean