CARSTAR Mobility Collision Center 242
In operation 7 years.
At CARSTAR Mobility Collision Center 242, we provide the highest quality auto body repair. We offer 24/7 accident support and towing assistance to get you back on the road quickly. Our collision center in Conroe, TX provides dent repair, dent removal, storm damage repair and other services. We repair all makes and models, work with most insurance companies and offer a nationwide warranty.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 6:00 pm |
| Tue | 8:00 am - 6:00 pm |
| Wed | 8:00 am - 6:00 pm |
| Thu | 8:00 am - 6:00 pm |
| Fri | 8:00 am - 6:00 pm |
| Sat | 9:00 am - 12:00 pm |
My Experience - 5.0/5.0 -
Love the work looks better then when I bought it. Also I want to thank the Julie Erin her customers service skills are immaculate. Thank you all
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The work done to the vehicle was amazing. Thank you mobility collision and once again Julie Erin made the process easy
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 4.0/5.0 -
I received my completed car with three warning lights being illuminated. There were not present prior to the collision. This should all have been tested prior to informing me that the car was complete. I now have to make another trip and have a thirty minute computer diagnostic test completed.
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Very professional and courteous. Kept us up to date on the repairs.
Likely to Recommend - 5.0/5.0
Repair Quality - 3.5/5.0 -
A/C is not cooling.
Customer Service - 4.5/5.0
Likely to Recommend - 0.5/5.0 -
It just sucks that I had it repaired for scratches and now I have to look at another set of scratches. It hurts my soul. I'm sure none of you guys would appreciate having this done to your vehicles.Not to mention the cost of it. Please reach out and make this right for me.
Repair Quality - 2.0/5.0 -
The actual repairs were fine, but there were some scratches done to my window near the repair.
Customer Service - 2.0/5.0 -
Once I brought it up the gentleman was not convinced at all that the scratches happened after the fact. I get it. It can't be proved. But there wad and is work residue on the windows.
My Experience - 5.0/5.0 -
Overall, great experience
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 4.0/5.0 -
Lance was excellent but service was somewhat less than excellent
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 2.0/5.0
Repair Quality - 3.0/5.0 -
Repairs looked good but door has alignment issues and the back glass is leaking air. Taking back to get additional repairs. Hopefully it can be made right.
Customer Service - 4.5/5.0 -
Everyone is very nice
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
I feel like it took too long to get repairs. Also had the emblem from the back of my car taken which had nothing at all to do with the repairs. Shop is replacing, but still. No reason for it to have been taken off my car and foam and glue left behind.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Works seems to be done well
Customer Service - 5.0/5.0 -
Always answered the phone and gave a status. did not happen as fast as I would have liked but I do not think it was the fault of Mobility Collision
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
high quality of car repair
Customer Service - 5.0/5.0 -
helpful and keeps me up to date with the repair nand time frame
My Experience - 0.0/5.0 -
No communication about multiple delays and hands free opening feature on trunk doesn't work after repairs. I received calls from insurance and rental company asking why I hadn't returned my rental 5 days after it was returned.
My Experience - 0.0/5.0 -
Poor communication. 3 times someone told me they would call back after checking on my car and didn't. No one called to let me know the parts didn't get delivered on time.
Likely to Recommend - 0.5/5.0
Repair Quality - 4.0/5.0 -
The quality of the repair is good. My only issue is with communication. My calls were not returned and I was not informed when the expected completion dates were changed twice.
Customer Service - 1.5/5.0 -
Friendly, but ineffective
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very good job
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did an AMAZING job with my car and kept in touch with me throughout the process.
Customer Service - 5.0/5.0 -
They kept in touch with me throughout the process. They were wonderful.
Likely to Recommend - 2.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 2.0/5.0 -
Kept saying it would be ready in 2 days after the original return date of 12/08. Finally got the car back after Christmas