CARSTAR Mobility Collision Center 242

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Ladies at the front desk were wonderful can’t say enough about them. Good job everyone love the results!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

I am okay with the work done. I would liked for the back seats and the trunk area to be dusted/clean. John.

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

They did excellent job on my 2013 ram 1500 recommended Them to anybody

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Super friendly and helpful repairs were flawless

My Experience - 5.0/5.0 -

I had an awesome experience with your service. The process was so easy and everyone was very helpful and nice. Y’all went above and beyond my expectations, especially Mercy. She was able to drop my car off at the hospital where I work because I was unable to get off work. She was so considerate and helpful. She is a great asset to the company and anyone would be lucky to have such an employee.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0

Likely to Recommend - 0.5/5.0

Repair Quality - 0.5/5.0 -

We have brought the car for the same issue twice. It is still leaking. Not as much but still leaking. I have already reached out to geico informing them of this.

Customer Service - 2.5/5.0 -

Mercy has been helpful but she can only do so much.

My Experience - 5.0/5.0

Likely to Recommend - 4.0/5.0

Repair Quality - 4.5/5.0

Customer Service - 4.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Great work, great customer service and very quick turnaround.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Great company

Customer Service - 5.0/5.0 -

Customer service is excellent

Returned Clean

Likely to Recommend - 5.0/5.0 -

Also, thank you for helping me find my phone on pickup day. I somehow dropped it in the back seat area? Ha!

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Everyone was so kind! They did a great job!

My Experience - 5.0/5.0 -

Super friendly, Great people. Excellent Repair. Definitely met my expectations. And the full detail was greatly appreciated. Thanks again!!!

Likely to Recommend - 0.5/5.0

Repair Quality - 2.5/5.0 -

Initial impression was a 10 but the customer service picking up my car was bad.

Customer Service - 2.5/5.0

My Experience - 0.0/5.0 -

Very disappointed tee in not being called back in time to get my bumper changed out I requested a ranch gave bumper and was told first they couldn’t then they could but they would have to charge me a ridiculous 25-% markup for it when they already are getting paid by geico! Nonsense greed

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Job looks like it was well done

Customer Service - 5.0/5.0 -

Was kept well informed about progress on repairs

My Experience - 0.0/5.0 -

There was tape still on the window that was never removed. The car was not cleaned properly. Glass was very dirty

My Experience - 0.0/5.0 -

Car has a new scratch not there when it was left at the shop and the interior smells terrible. I suspect someone was using the car while in the shop’s possession.

My Experience - 5.0/5.0 -

Lance was extremely helpful, knowledgeable and personable. A stressful experience became stress-free. I would highly recommend mobility collision to everyone !

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Couldn’t be better !!

Customer Service - 5.0/5.0 -

Lance was excellent !! He was personable , knowledgeable and made a very unpleasant situation pleasant.