CARSTAR MVP Richardson

4.9 (525reviews)
97%
13534 VARGON STREET,  Dallas,  TX  75243
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Shop AssistantSparkles

In operation 10 years.

CARSTAR MVP Auto Collision Richardson is a premier auto collision repair facility. With state of the art equipment and knowledgeable staff, you can rest assured your vehicle will be returned back to you perfectly. call us at 214-954-7731 or email us at [email protected]

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
  • Arabic
Hours
Sun Closed
Mon 8:00 am - 6:00 pm
Tue 8:00 am - 6:00 pm
Wed 8:00 am - 6:00 pm
Thu 8:00 am - 6:00 pm
Fri 8:00 am - 6:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (525)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for outstanding repair quality, with many noting their vehicles looked brand new upon return. The team receives high marks for proactive communication, including regular text updates throughout the repair process. Timeliness is frequently highlighted, with several customers noting their vehicles were completed ahead of schedule. The professionalism and warmth of the staff are recurring themes, with customers appreciating being guided through stressful situations with care. A few customers noted areas for improvement, including more frequent and proactive updates, occasional delays beyond estimated completion dates, and isolated concerns about parts replacement and missing trim pieces.
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"As usual, you did a wonderful repair on my car. Service is excellent from start to finish. And my car was detailed which ..." Read more
"Everyone that I interacted with was extremely nice and friendly. I really love that I got an update on what phase ..." Read more
"... would definitely recommend CARSTAR in Dallas. They went above and beyond to fix everything. Truck looks like new." Read more
"Fast, efficient, attentive to detail, great customer service, updated at every step of process."
"... things that needed correction after the pickup, and the team went above and beyond to take care of it." Read more
"They communicated with me every step of the way and even had my car ready one day before estimate date. Once I ..." Read more
"... part install and paint matching to look like new. Communication was very good with regular text updates. CarStar worked directly with GEICO insurance to ..." Read more
"Would loved to have had better communication but the quality of work and the speed of service was above average ..." Read more
"I didnt really get that many updates and I was the one reaching out"

My Experience

Very professional and efficient service from the staff; very pleased with the service provided.

My Experience

First class service from Diego & team. Answered every question and guided me through the process.

Likely to Recommend

Repair Quality

Quality and efficient service!

Customer Service

Quality and efficient service!

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

Car look like nothing ever happened! Very please with the repairs!

Likely to Recommend

Repair Quality

Left the car like brand new! Definitely recommend!!

Customer Service

My Experience

I am extremely pleased with the work done. My car looks brand new. Thank you so much for a job. Well done.

Likely to Recommend

Repair Quality

Customer Service

My car looks like new!

Likely to Recommend

Repair Quality

Great job!!!! So happy with the repairs

Customer Service

Returned Clean

My Experience

The repairs were nice painted nicely and even though my car is not new they did their best to look as new and I can’t complain for any of what they did. Over all I was grateful and happy Thanks

My Experience

They communicated with me every step of the way and even had my car ready one day before estimate date. Once I received my car back they had detailed it really well. Thank you so much.😊

Likely to Recommend

Repair Quality

My vehicle was repaired well and I can't tell that anything ever happened.

Customer Service

They also made sure that they cleaned my vehicle very well which was a plus for me. Overall the service was great and I really appreciated the updates.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Rick is the best

Customer Service

My Experience

I was pleased with the entire process. Rick walked me through the process upon drop off and explained what all they will do. They kept me updated through text the entire process. After completing the process they notified me on the pickup. They were thorough and returned my car cleaner than when I dropped it off.

My Experience

Very happy with the quality of work and that you got it done so fast. Also your staff is all very nice.

Likely to Recommend

Repair Quality

Carstar was great

Customer Service

Staff was great

Likely to Recommend

Repair Quality

Customer Service

Very professional, and they kept me up to date

My Experience

I had a great experience with CARSTAR. Rick was very professional and a man of his word. My car was brought back to me looking better than ever. I would recommend them no questions asked and if I ever need repairs again I will return. 10/10 service!

My Experience

Everyone was wonderful from start to finish. And when I picked up my car the detailing was amazing. It looks like a brand new car.

Likely to Recommend

Repair Quality

As usual, you did a wonderful repair on my car. Service is excellent from start to finish. And my car was detailed which I did not expect and it looked like new. I would not take my car anyplace else for repairs.

Customer Service

Returned Clean

My Experience

Thank you so very much to Mr. Ricky and his team for going above and BEYOND. They were great at communicating with me throughout the entire process. My car looks AMAZING. Truly brought to life. Thank you guys for saving me!

My Experience

Thank you to Evan, Rick and the rest of the Richardson team for the exceptional work done to repair my Honda. It took no time at all! I only had the rental car for 2 days. I also sincerely appreciate the interior and exterior detail. That was a very kind thing to do.

My Experience

They did a great job and was very knowledgeable will used them again