CARSTAR MVP Richardson

4.8 (538reviews)
96%
13534 VARGON STREET,  Dallas,  TX  75243
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Shop AssistantSparkles

In operation 10 years.

CARSTAR MVP Auto Collision Richardson is a premier auto collision repair facility. With state of the art equipment and knowledgeable staff, you can rest assured your vehicle will be returned back to you perfectly. call us at 214-954-7731 or email us at [email protected]

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
  • Arabic
Hours
Sun Closed
Mon 8:00 am - 6:00 pm
Tue 8:00 am - 6:00 pm
Wed 8:00 am - 6:00 pm
Thu 8:00 am - 6:00 pm
Fri 8:00 am - 6:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (538)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for outstanding repair quality, with many noting their vehicles looked brand new upon return. The team receives high marks for professionalism, warmth, and genuine care throughout the repair process. Communication is a standout strength, with customers appreciating regular text updates and being kept informed at every stage. Timeliness is frequently highlighted, with numerous vehicles completed ahead of schedule. A few customers noted areas for improvement, including more proactive communication and occasional delays beyond initial estimates, but these were outweighed by overwhelmingly positive experiences. Overall, customers express strong satisfaction and willingness to recommend the shop.
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"As usual, you did a wonderful repair on my car. Service is excellent from start to finish. And my car was detailed which ..." Read more
"... updates. That's what made me decide on this shop. My vehicle was returned to me in great shape and they cleaned it, not just on the outside, but also the inside. Thanks ..." Read more
"Phenomenal services all around, they did a great job of keeping me up to date and working with me on things ..." Read more
"I would definitely recommend CARSTAR in Dallas. They went above and beyond to fix everything. Truck looks like new."
"Fast, efficient, attentive to detail, great customer service, updated at every step of process."
"... working with me on things I needed from them; and they even finished my car a week early!" Read more
"It was ready a day early!"
"Once again on this one, my car was not delivered to me on December 22nd. It took about nine days past that most people in the industry ..." Read more
"Ready almost a week earlier than anticipated."
"Not real sure why it took so long. Took about 4 days longer than the original estimate."
"They communicated with me every step of the way and even had my car ready one day before estimate date. Once I ..." Read more
"... part install and paint matching to look like new. Communication was very good with regular text updates. CarStar worked directly with GEICO insurance to get ..." Read more
"I was notified every step of the way."
"Once again, on this, it would be communication. What that all started with all state.And since you guys are a preferred vendor of all ..." Read more
"Car looks great! Services was excellent and I loved the text updates throughout the whole process!"

My Experience

Great work and lower estimate than two others. Jim

My Experience

Diego was super nice and answered all of my questions

My Experience

Likely to Recommend

I always recommend them due to their excellent service

Repair Quality

Great job thanks

Customer Service

Very professional

Returned Clean

Likely to Recommend

Repair Quality

Just wanna say thank you to the company for making this way faster than I thought it would and easy. Great service and running great! Thank you.

Customer Service

Likely to Recommend

Repair Quality

Very professional and honest people to work with

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

The staff were very polite and courteous. They communicated throughout the entire process and fixed my car quickly.

Customer Service

The staff were very polite and courteous. They communicated throughout the entire process and fixed my car quickly.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Great job!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Not real sure why it took so long. Took about 4 days longer than the original estimate.

Customer Service

Not real sure why it took so long. Took about 4 days longer than the original estimate.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Very professional and efficient service from the staff; very pleased with the service provided.

My Experience

First class service from Diego & team. Answered every question and guided me through the process.

Likely to Recommend

Repair Quality

Quality and efficient service!

Customer Service

Quality and efficient service!

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

Car look like nothing ever happened! Very please with the repairs!

Likely to Recommend

Repair Quality

Left the car like brand new! Definitely recommend!!

Customer Service

My Experience

I am extremely pleased with the work done. My car looks brand new. Thank you so much for a job. Well done.

Likely to Recommend

Repair Quality

Customer Service

My car looks like new!