CARSTAR New Country Collision Poughkeepsie
In operation 16 years.
Located at 7 Hatfield Lane, Poughkeepsie, New York, between Routes 44 and 55, New Country Collision Center is a full-service collision repair facility dedicated to quality craftsmanship and providing complete customer satisfaction. All collision repairs are supervised by an on-site owner at all times.. We have achieved an I-CAR Gold Class, I-Car Gold Class Trained Professional and I-Car Gold Class Collision Repair designation.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 8:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Excellent service!
Likely to Recommend - 5.0/5.0 -
Absolutely
Repair Quality - 5.0/5.0 -
Excellent service
Customer Service - 5.0/5.0 -
Excellent service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0 -
They did a good job, but they need to talk amongst each other to make sure they give the proper information.
Returned Clean
My Experience - 5.0/5.0 -
To tell the truth I am overly satisfied not only with the job done but also with the attitude, the frienliness of the employees. I will not hesitate one second to recommend this place to take care of their cars after an accident. To all the employees, I say keep up the good job.
My Experience - 5.0/5.0 -
Communication was great and I was impressed with Terry’s guidance in dealing with the other driver’s insurance resulting in my repair costing me nothing and a rental car covered for the week. Thanks guys!!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent service and guidance with insurance
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Thank you for the notifications when there was issues. I really appreciated it . Your staff very helpful and has done a very good job with the repair work. So glad we selected your company.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Bob Aaron and his workers always do a wonderful job repairing my cars and once again they did it on my HRV.
Customer Service - 4.5/5.0 -
New Country was very good at keeping me informed.
My Experience - 5.0/5.0 -
The staff was amazing. They treat you almost like friend that you have not seen for a long time. I would definitely bring my car back over there again. But there was one little thing, though. They forgot to put back on the car.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I’ve already told at least 10 people how great you guys are.
Repair Quality - 5.0/5.0 -
Outstanding customer service from start to finish and the repair work looks like the damage never even happened.
Customer Service - 5.0/5.0 -
You guys absolutely blew me away with how accommodating and helpful you were. Constant line of communication throughout.
Returned Clean
My Experience - 5.0/5.0 -
I had a great experience with CS New Country Collision. They repaired my car bumper, then helped watch my children while I switched car seats from the rental back to my car, and then I realized that they vacuumed the inside of my car! They did not have to do that! What an amazing surprise. It’s never looked cleaner. Thank you so much for going the extra mile!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
CARSTAR was diligent in addressing our concerns and answering our questions.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service!
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The work was excellent and he cleaned my car. Very happy
Likely to Recommend - 5.0/5.0 -
Kind courteous and excellent work
Repair Quality - 5.0/5.0 -
Everyone was helpful and kind. The repair was excellent and very clean. Thank you
Customer Service - 5.0/5.0 -
Very helpful
Returned Clean
My Experience - 5.0/5.0 -
They did an excellent job and Danny was great to deal with!