CARSTAR New Country Collision Poughkeepsie

My Experience - 5.0/5.0 -

All the staff at New country collision courteous and professional. The repair was done in a timely manner, and with excellent communication with my insurance company. Upon completion, the repair seemed perfect.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Everyone at new country was professional and the communication with my insurance company was handled efficiently. The repair itself was perfect, and it looks like new.

Customer Service - 5.0/5.0 -

Customer service was excellent, my phone calls we're always answered promptly, and all the staff were always helpful.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Great service!

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Im very satisfy for the job they done to my car, I will recommend this 100%. Customer service are very helpful.

Likely to Recommend - 5.0/5.0 -

Cause they will informed you everyday about ur car,

Repair Quality - 5.0/5.0 -

I recommend this shop for everyone, there very helpful, and very considerate on what u need. They do a very great job on my car. This Carstar are amazing on what they do

Customer Service - 5.0/5.0 -

Very satisfied on the job they do

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

We had an excellent experience were recommended here through GEICO. No issues whatsoever car was completed on time and looks great.

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Communication was on point, work was done quickly and well, and they even helped facilitate a rental car. Very happy!!

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

New Country was amazing! They make this stressful process so simple! The staff is so nice and everything was handled quickly. Quick estimate, handled rental car pu and drop off, beautiful work and good communication throughout the process. I will definitely be back if I needed body work again!

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Thank you so much for the work you did on the car. I was delighted to see it so sparkling clean inside too, I almost didn't recognize it!!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Great Owner & Staff, Quality Workmanship & Service. They keep you informed all the way through the process. Thank you all

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

My car was ready for pick up 2 business days early. The car looks and drives great.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

My car was repaired to new condition. It was completed 2 business days earlier than the original estimate. Yery clean inside and out. I was able to drop off my rental at the shop saving me a 2 person/car pickup.

Customer Service - 5.0/5.0 -

My car was repaired to new condition. It was completed 2 business days earlier than the original estimate. Yery clean inside and out. I was able to drop off my rental at the shop saving me a 2 person/car pickup.

My Experience - 5.0/5.0 -

They did a good job, and they explained what the car needs.

Likely to Recommend - 5.0/5.0 -

I would recommend family and friends

Repair Quality - 4.5/5.0 -

They addressed all issues, and got the car fixed within reasonable time.

Customer Service - 4.5/5.0 -

The car looked good after they fixed

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Fantastic group of people to work with - and job well done!

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Everyone was wonderful and the shop is run so well! Terry was super efficient, and the techs got my car done beautifully ahead of schedule! Handling my rental return was an extra plus. And the friendly Pittie greeter made every visit a joy. Really appreciate this team!!!!

Likely to Recommend - 5.0/5.0 -

I’ve recommended New Country to several people already.

Repair Quality - 5.0/5.0 -

Everyone from start to finish was professional, friendly and made an annoying situation so easy for me! Really appreciate the staff, and dealing with Terry made the whole process stress free. Even finished ahead of schedule and cleaned my car. A+ rating, 10 stars! Thank you!

Customer Service - 5.0/5.0 -

Terry and the techs were wonderful: friendly & efficient.

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Very happy

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0 -

Prices were reasonable and service was quick and as expected.

Repair Quality - 5.0/5.0 -

Very communicative through every step of the process. Staff were super helpful and friendly.

Customer Service - 5.0/5.0 -

Staff were very friendly, informative, and helpful.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

I was more than satisfied. They were amazing. They went above and beyond.

Customer Service - 5.0/5.0 -

Very professional, in a warm friendly way.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0 -

Dani was amazing

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Great place

Customer Service - 5.0/5.0 -

Perfect