CARSTAR New Country Collision Poughkeepsie
In operation 16 years.
Located at 7 Hatfield Lane, Poughkeepsie, New York, between Routes 44 and 55, New Country Collision Center is a full-service collision repair facility dedicated to quality craftsmanship and providing complete customer satisfaction. All collision repairs are supervised by an on-site owner at all times.. We have achieved an I-CAR Gold Class, I-Car Gold Class Trained Professional and I-Car Gold Class Collision Repair designation.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 8:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0 -
I have absolutely no complaints- they were fantastic. In fact, I picked up my car cleaner than when I had dropped it off- they had vacuumed and wiped down the inside, as if I had gotten my car detailed!
Repair Quality - 5.0/5.0 -
They went above and beyond my expectations for a good repair and service.
Customer Service - 5.0/5.0 -
They talked me through and helped me understand the whole process, as I was going through the other person's insurance after they hit my parked car.
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
Thank you bob, pat & your wonderful team , my car looks brand new & was an upsetting unfortunate event, hitting a deer that wrecked my car , feels great being back in ! You all made it nice & pain free experience sincerely Chris Maher !
Likely to Recommend - 5.0/5.0 -
Will recommend
Repair Quality - 5.0/5.0 -
Your auto shop & associates are excellent, very happy & please with quality & timely completion of my care thank you
Customer Service - 5.0/5.0 -
More than satisfied
Returned Clean
Likely to Recommend - 5.0/5.0 -
I have recommended them many times and will continue to do so.
Repair Quality - 5.0/5.0 -
New country is always quick and professional.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Excellent work the truck was delivered at the time predicted thank you my son and I are very satisfied
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great work we are very happy
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
New Country Collision exceeded my expectations. They are a diamond in the rough. From the moment I walked into the office I felt the respect & attention that I was looking for. I won’t go anywhere else.
My Experience - 5.0/5.0 -
Great communication with the office! Terri is awesome!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Absolutely!
Repair Quality - 5.0/5.0 -
Great job from beginning to end. Everyone at that shop is so nice and all my questions were answered throughout the process! Very professional!
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Already have!
Repair Quality - 5.0/5.0 -
Incredible work from your team! Highly recommend!
Customer Service - 5.0/5.0 -
Super friendly!
My Experience - 5.0/5.0 -
Staff and owner went above and beyond to make sure the work was done, right. Answered any questions I may have had
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Yes, I would recommend them. I felt like a valued customer there.
Repair Quality - 4.5/5.0 -
The guys did a very good job when we came to pick up the car the doors were not level. He said it was an easy fix. He just had to adjust the hinge, but they should’ve just done that before we picked up the car otherwise everything was done in a timely manner. Everybody was super friendly and professional.
Customer Service - 5.0/5.0 -
Everybody was incredibly nice and helpful
Returned Clean
My Experience - 5.0/5.0 -
They were always available to answer my questions and explained things to me in a clear manner.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The car is as good as new!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Good as new, very happy with the repair
Customer Service - 5.0/5.0 -
Everyone I’ve met there including Danny, Pat and Teri were amazing
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
CS New County Collision was very easy to work, and they had my car in and out in only a few days. I am very happy with the work they did, and glad to have my car back!