CARSTAR Northside Collision

4.7 (348reviews)
97%
102 SPRUCE ST,  Ilion,  NY  13357
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Shop AssistantSparkles

In operation 4 years.

Carstar Northside Collision is a family run business that has expanded from our sister location to now this one. Our goal is to provide high quality repairs to all of our customers. We provide a high level of communication throughout the repair process including text and email messaging with our customers. We have been in the collision business for over 28 years and bring our experience to our customers. Along with highest quality automotive products such as Glasurit 90 line waterborne paint, Car-O-Liner frame machine and Vision 2 digital measuring system

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - HertzĀ®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (348)

My Experience

Quality work is hard to find these days. I am very happy with the workmanship done on my car. Thank you

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My Experience

They told me it would be done in 2 days it was done in 3 which is completely fine because I thought it would get done in 2 weeks. Looks great like brand new.

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Only giving a 9 because the communication wasn’t the best. Went there beginning of June and they never called me to tell me when my parts were in. I had to call and then I had to call for when to bring it in. Over a month later finally got my vehicle in. But it only took 3 days so that was awesome

My Experience

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My Experience

Explaining procedure and extent of repairs needed was very clearly stated. Communication on progress was helpful. Staff was courteous and answered questions in an easy to understand manner. The car looks great.

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My Experience

It took longer than expected, costing me much more in rental fees. Other than that, they were excellent.

My Experience

My Experience

Always great service and friendly faces.

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Repair Quality

Great job done, everyone was a pleasure to work with.

Customer Service

Everyone was great to deal with.

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Repair Quality

Job very well done and my car looks just as new. Very fast and reliable. Customer service was excellent.

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Returned Clean

My Experience

They informed me that my truck was supposed to have a different grill than what was actually in my truck, and got the correct one in for me. All the work is top notch as well!

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My Experience

The repairs are seamless!! Well done every time I've had to seek help from CarStar Northside Collision!! I share the results of my car care from your work with everyone I know!! Thank You for your great work!! Betty Short.

My Experience

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Customer service was great. The team kept me updated regularly and were very professional.

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already told friends, co- workers and family , about their fantastic workmanship

Repair Quality

The car was repaired in a timely manner. the repair was excellent, looked good as new. people were friendly and helpful.

Customer Service

extremely friendly, very knowable about the work needed for my cars repair

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Every thing looks good

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I was recommended by family and would also recommend

Repair Quality

Repairs done were 10/10. Small paint chip not addressed

Customer Service

My Experience

The work completed was excellent.

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Repair Quality

Excellent workmanship.

Customer Service

Returned Clean