CARSTAR Northside Collision
In operation 4 years.
Carstar Northside Collision is a family run business that has expanded from our sister location to now this one. Our goal is to provide high quality repairs to all of our customers. We provide a high level of communication throughout the repair process including text and email messaging with our customers. We have been in the collision business for over 28 years and bring our experience to our customers. Along with highest quality automotive products such as Glasurit 90 line waterborne paint, Car-O-Liner frame machine and Vision 2 digital measuring system
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental - Hertz®
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I had a great experience I spoke to John a few times he was very pleasant and took the extra time to speak with me and answered questions I had about my car. My vehicle looks brand new and they even washed the outside for me which was very nice 10/10 would recommend THANK YOU! to you and your staff!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Excellent from start to finish
Repair Quality - 5.0/5.0 -
Looks great!
Customer Service - 5.0/5.0 -
I knew at what point the job was at and the estimated completion date was accurate
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 1.5/5.0
Repair Quality - 2.0/5.0 -
Date of finish was the 21st of August and it wasn't done till the 26th.
Customer Service - 3.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
They do great work. Very satisfied
Repair Quality - 5.0/5.0 -
Y’all did an amazing job on my truck. Thank you
Customer Service - 5.0/5.0 -
Y’all did an amazing job on my truck. Thank you
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
It's every bit as good as we could hope for thanks
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Precision work and craftsmanship, as well as high quality customer service!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
From start to finish I was thrilled with the service at Carstar. They listened to what I wanted and did that and only that work. 10/10 would recommend.
Likely to Recommend - 5.0/5.0 -
Already have told people about Carstar, and I’ve only had my truck back for less than a week.
Repair Quality - 5.0/5.0 -
Terrific from start to finish.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0 -
I have made it clear to those around me that this shop is far from how it used to be. Very disappointing because it used to have a great reputation.
Repair Quality - 3.0/5.0 -
Car looks decent. Some areas on front bumper with visible “movement” and “popping out of place”
Customer Service - 2.0/5.0 -
Lack of compassion and empathy. Very obvious the bottom line is much more cared about than customer/client satisfaction.
Returned Clean
My Experience - 5.0/5.0 -
Quality work is hard to find these days. I am very happy with the workmanship done on my car. Thank you
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
They told me it would be done in 2 days it was done in 3 which is completely fine because I thought it would get done in 2 weeks. Looks great like brand new.
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0 -
Only giving a 9 because the communication wasn’t the best. Went there beginning of June and they never called me to tell me when my parts were in. I had to call and then I had to call for when to bring it in. Over a month later finally got my vehicle in. But it only took 3 days so that was awesome
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Explaining procedure and extent of repairs needed was very clearly stated. Communication on progress was helpful. Staff was courteous and answered questions in an easy to understand manner. The car looks great.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
It took longer than expected, costing me much more in rental fees. Other than that, they were excellent.