CARSTAR Northside Collision

4.7 (352reviews)
96%
102 SPRUCE ST,  Ilion,  NY  13357
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Shop AssistantSparkles

In operation 4 years.

Carstar Northside Collision is a family run business that has expanded from our sister location to now this one. Our goal is to provide high quality repairs to all of our customers. We provide a high level of communication throughout the repair process including text and email messaging with our customers. We have been in the collision business for over 28 years and bring our experience to our customers. Along with highest quality automotive products such as Glasurit 90 line waterborne paint, Car-O-Liner frame machine and Vision 2 digital measuring system

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Hertz®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (352)

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Every thing looks good

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I was recommended by family and would also recommend

Repair Quality

Repairs done were 10/10. Small paint chip not addressed

Customer Service

My Experience

The work completed was excellent.

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Repair Quality

Excellent workmanship.

Customer Service

Returned Clean

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Repair Quality

Everyone was great to deal with, repair looks great.

Customer Service

My Experience

Attention to detail. Very pleasant on the phone

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My Experience

Great job! It was very easy to deal with you.. We appreciated you keeping us posted on progress. The car looks great! Thank you for even getting it done earlier than expected! We are very pleased!

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Repair Quality

We were very pleased with their service & car looks great!

Customer Service

It was great! Kept us informed during the whole process.

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My Experience

They had my car in and out quickly. I requested that I wanted the damaged part. They placed a covering on the floor of my trunk so the damaged part wouldn't cause any damage. That was very appreciated. Great job!!

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Repair Quality

Customer Service

I was completely satisfied. I was told previously that they might need my car for a couple of days but they had it done in half a day. That was great.

My Experience

As always they did an amazing job with the repairs. Highly recommend them to anyone with repair needs.

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Repair Quality

Absolutely awesome from start to finish! Repair took a little longer than expected but Caitlin’s constant communication and the team’s efforts made it no problem at all. The work was immaculate and we’ve been very satisfied. Thank you for your diligence and execution! When things like car damage are unexpected an experience like this makes it so much more bearable! Thanks again!!

Customer Service

Caitlin and everyone were awesome!

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My Experience

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Repair Quality

Everything was great quick turn around and amazing quality

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My Experience

Work looks great

My Experience

Carstar did an awesome job taking care of my truck! Highly recommend

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Absolutely went above and beyond my expectations

Repair Quality

They are awesome 💯 % recommend

Customer Service

Very nice knowledgeable, and assured us if we notice anything out of the ordinary to give them a call and they will get us right to see if its anything they can help us with

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My Experience

Your care and concern about my damage was treated with utmost respect. I am very satisfied with the work that you did and the professionalism that you displayed. I did have to wait a while to get in for my repair, but I do understand you were overwhelmed with other repairs . Thank you, and I will certainly recommend you to other people.

Likely to Recommend

I have already talked to numerous people about how happy I was with the work

Repair Quality

Customer Service

My car was done in timely manner, and the repair was done very neatly

Returned Clean