CARSTAR Northside Collision

4.7 (353reviews)
96%
102 SPRUCE ST,  Ilion,  NY  13357
Bot
Shop AssistantSparkles

In operation 4 years.

Carstar Northside Collision is a family run business that has expanded from our sister location to now this one. Our goal is to provide high quality repairs to all of our customers. We provide a high level of communication throughout the repair process including text and email messaging with our customers. We have been in the collision business for over 28 years and bring our experience to our customers. Along with highest quality automotive products such as Glasurit 90 line waterborne paint, Car-O-Liner frame machine and Vision 2 digital measuring system

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Hertz®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (353)

My Experience

I am very happy. With your work on my car t.

Likely to Recommend

Very likely

Repair Quality

I was very satisfied with your work. It looks like a lot new car

Customer Service

Returned Clean

My Experience

This repair of my Honda Fit is the second time I have used this body repair shop. I am satisfied with the quality of work done on my car and ,if necessary, would have any work needed done there again. BTW used them when it was Northside Collison.

Likely to Recommend

I have used CarStar before and would recommend them to others.

Repair Quality

Very satisfied with the repairs done on my Honda Fit. Car was completed in short period of time .

Customer Service

Have used this body shop before and would do so again.

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

Customer Service

Everyone we talked to was very helpful and kind

Returned Clean

My Experience

Extremely professional, repaired to new condition. Would highly recommend. John was on top of any issues and we were informed at all times. Thanks for a job well done. Joe Oliver

Likely to Recommend

Would highly recommend

Repair Quality

Excellent work, am pleased with results. The whole organization was professional and courteous,

Customer Service

Courteous and respectful

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

Quick, excellent service

Customer Service

Excellent, kept us updated at all times

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My Experience

Another great job by Northside. I've always trusted them with mine and my family's repairs.

Likely to Recommend

Repair Quality

Customer Service

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Repair Quality

Great service. Truck looks like new. Very happy with service and keeping me up to date on the progress.

Customer Service

Great service. Truck looks like new. Very happy with service and keeping me up to date on the progress.

Returned Clean

My Experience

Great job and great communication. One recommendation is to have that same level of communication while waiting for parts to come in. Thanks!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

In addition to the great customer service, the quality of their work is outstanding.

Repair Quality

I appreciated Kaitlyn at Northside Collision keeping me informed of the progress. The repairs look great. Thank you for recommending them.

Customer Service

I only had direct communication with the office manager, Kaitlyn. As mentioned before, she kept me updated, and she was friendly and courteous.

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Repair Quality

Customer Service

Returned Clean

Likely to Recommend

I’m very happy with the results and my vehicle was sparkling!

Repair Quality

Customer Service

I was a little cranky because it took a little longer than I expected but John and his team were very reassuring and accommodating with all of my questions.

My Experience

Likely to Recommend

Repair Quality

Customer Service

Carstar Northside was great; it was Nationwide I was completely disappointed in.

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Repair Quality

It was a great experience dealing with everyone. They were kind and courteous, and kept me up do date with daily progress. Highly recommended

Customer Service

Likely to Recommend

They aim to please.

Repair Quality

Their workmanship is excellent.

Customer Service

For a new company they were very gracious in meeting my needs.

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Repair Quality

It was a great experience! Great people!

Customer Service

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Repair Quality

Customer Service

Returned Clean