CARSTAR Northside Collision

4.7 (353reviews)
96%
102 SPRUCE ST,  Ilion,  NY  13357
Bot
Shop AssistantSparkles

In operation 4 years.

Carstar Northside Collision is a family run business that has expanded from our sister location to now this one. Our goal is to provide high quality repairs to all of our customers. We provide a high level of communication throughout the repair process including text and email messaging with our customers. We have been in the collision business for over 28 years and bring our experience to our customers. Along with highest quality automotive products such as Glasurit 90 line waterborne paint, Car-O-Liner frame machine and Vision 2 digital measuring system

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Hertz®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (353)

Likely to Recommend

If you are paying yourself the price is higher.

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Returned Clean

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Returned Clean

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Likely to Recommend

If they accept responsibility for painting the wrong side of the vehicle then I am more than happy to recommend this repair shop but until that time I can not do so.

Repair Quality

Painted wrong side of vehicle.

Customer Service

Receptionist is great.

My Experience

A very helpful staff/ very happy with their professionalism and understanding.

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My Experience

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Returned Clean

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Returned Clean

My Experience

They did a great job keeping me informed of information about the status of the Prius. That means a lot. I also appreciate how well they worked with my insurance carrier. The car looks good as new.

Likely to Recommend

Great job

Repair Quality

Keeping us informed about the status of the car is a big thing for me and they stayed in touch quite often and that was appreciated. The car looks great. Just like new.

Customer Service

Excellent. Read first remark block

My Experience

Thank you for making my experience an easy fix ! Very professional and timely , I highly recommend!

Likely to Recommend

Repair Quality

Excellent service !

Customer Service

Returned Clean

My Experience

Even though it took a long time, they were good with keeping me updated.

Likely to Recommend

Repair Quality

The front bumper of my new truck does not fit well It's just not right.

Customer Service

People that answer the phones are nice.

Returned Clean

My Experience

Likely to Recommend

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Repair Quality

SUV looks great and staff was very responsive!

Customer Service

Car looks great and staff was very responsive!

Returned Clean

My Experience

Likely to Recommend

The repair was awesome.

Repair Quality

My only concern is the interior of my truck was covered in dust.

Customer Service

A lot of conflicting dates on when it my truck would be ready.

Returned Clean

My Experience

The process to get my vehicle repaired was seamless. The team at Carstar Northside worked with my insurance directly and had my suv done well before the anticipated date. The office there is clean and professional as was the manager. I would highly recommend them and would return again if need be.

Likely to Recommend

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My Experience

My Experience

Car was repaired in a short period of time. Would recommend Carstar to anyone requiring body work.