CARSTAR Northside Collision

4.7 (350reviews)
96%
102 SPRUCE ST,  Ilion,  NY  13357
Bot
Shop AssistantSparkles

In operation 4 years.

Carstar Northside Collision is a family run business that has expanded from our sister location to now this one. Our goal is to provide high quality repairs to all of our customers. We provide a high level of communication throughout the repair process including text and email messaging with our customers. We have been in the collision business for over 28 years and bring our experience to our customers. Along with highest quality automotive products such as Glasurit 90 line waterborne paint, Car-O-Liner frame machine and Vision 2 digital measuring system

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - HertzĀ®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (350)

Likely to Recommend

Every time

Repair Quality

You guys are amazing . You kept my car safe while my car was not .. You guys gave me a car to use and helped me in every way. Customer service is amazing n ty for all you have done.. Cheryl Belcher. You all have a great day and have an amazing rest of the yr n God bless

Customer Service

Great customer care ,quick service and professional support and ibcan never thank you guys enough

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Repair Quality

I rate them at a 20. They went above and beyond and I am so grateful. I have informed everyone that when needed this is where to go. Thank you

Customer Service

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Customer Service

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My Experience

Car was medeocer work at best. Swirl marks throughout the whole paint job from buffing. Parts missing... Special Silver Nitrogen Air caps on wheels missing. Perectly fine Rocker molding was replaced without permission with damaged rocker molding. Charged for a wheel well that did not need to be replaced; Original wheel well still on car but was still charged. Charged for stone guard on rear door that is not there. Where is the stone guard? Marks on rims/wheels from unauthorized wheel alignment. Charged for unauthorized wheel alignment. Amoung any other things wrong with this shop....Worst body shop ever. Was way better when they were under previous owners. New owners don't care. New owner Won't help and doesn't care. The customer is never right at this Car Star location. Also car goes in for body work... Now it needs a new clutch and maybe a new transmission cause they can not drive manual. Who is paying for this?

My Experience

John was outstanding! Would go back for service and will highly recommend to others. Thanks!!

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Repair Quality

Repairs were perfect. Went above and beyond for me!

Customer Service

John was great! Would highly recommend this company to anyone who needed high quality service completed.

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My Experience

They were all great, communication was fantastic, and the shop did a great job.

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Customer Service

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My Experience

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