CARSTAR Northside Collision

4.7 (350reviews)
96%
102 SPRUCE ST,  Ilion,  NY  13357
Bot
Shop AssistantSparkles

In operation 4 years.

Carstar Northside Collision is a family run business that has expanded from our sister location to now this one. Our goal is to provide high quality repairs to all of our customers. We provide a high level of communication throughout the repair process including text and email messaging with our customers. We have been in the collision business for over 28 years and bring our experience to our customers. Along with highest quality automotive products such as Glasurit 90 line waterborne paint, Car-O-Liner frame machine and Vision 2 digital measuring system

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - HertzĀ®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (350)

My Experience

Excellent service, did a wonderful job thank you

Likely to Recommend

Repair Quality

Very good customer service

Customer Service

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Repair Quality

Customer Service

My Experience

I have dealt with you guys before and and you’ve always been fantastic. My only complaint was the time that it took to get the car back. Absolutely people get sick, but only having one person know how to run a machine is a little frustrating. Thank you for always being in communication though and always being polite and helpful.

My Experience

Hit a deer about a month before picking my car up, nobody would be able to tell that i got in an accident, the crew did an amazing job. Caitlyn and John were very helpful throughout, will definitely be doing business with them in the future!

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Repair Quality

Customer Service

Returned Clean

My Experience

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Repair Quality

Customer Service

Superb customer service, my car looked gorgeous when I picked it up

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

Very happy with my repair. From start to finish the entire experience was exceptional Customer service was friendly and helpful We were always kept up to date and my car was finished earlier than expected as well! Would highly recommend the shop.

Customer Service

Very helpful and kept in communication with us from start to finish

Returned Clean

Likely to Recommend

Repair Quality

Very satisfied

Customer Service

Returned Clean

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Repair Quality

Great job.

Customer Service

Pleasent and Very helpful. Great communication.

Returned Clean

My Experience

They went above and beyond what I thought was just minor damage. They took the time to restore my 2025 Grand Cherokee to the original condition on the day that I bought it. They described everything they did and were very professional.

Likely to Recommend

This is my second vehicle that they repaired. After my first vehicle was repaired by the, I recommended their shop to my son, and he brought his truck to them for repairs.

Repair Quality

Did a great job ! Looks like new !

Customer Service

Excellent service. Explained everything in detail.

Returned Clean

Likely to Recommend

Repair Quality

They did a great job with the repair. Kept me in the loop weekly in a time frame for completion.

Customer Service

Great group of people and very friendly to work with.

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

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Repair Quality

Nice work came out perfect.\n And in a very timely manner Very satisfied

Customer Service

Kept.me up. To date, by either phone, call or text.

Returned Clean

My Experience

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Repair Quality

Customer Service

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Repair Quality

Nice work! Understanding and fast working!

Customer Service

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My Experience

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Repair Quality

Customer Service

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Repair Quality

Great service and customer care!

Customer Service

Great job!

Returned Clean

My Experience