CARSTAR Northside Collision
In operation 4 years.
Carstar Northside Collision is a family run business that has expanded from our sister location to now this one. Our goal is to provide high quality repairs to all of our customers. We provide a high level of communication throughout the repair process including text and email messaging with our customers. We have been in the collision business for over 28 years and bring our experience to our customers. Along with highest quality automotive products such as Glasurit 90 line waterborne paint, Car-O-Liner frame machine and Vision 2 digital measuring system
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental - Hertz®
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Tyler, Caitlyn, and John, facilitated a seamless process, ensuring my comfort throughout. The customer service was exceptional, and I intend to return. They efficiently repaired my vehicle and maintained open communication. The team addressed all my inquiries and delivered outstanding results. I will also recommend this business to friends and family, as Carstar Northside exceeded all my expectations.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Carstar Northside, ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️ John and Tyler were great with my husband and I , fixing our vehicle. Always comes out great, customer service is always great, they always explain everything before and after. Just really really great service. I would recommend them to anyone. Great job Guys! 2 vehicles they have fixed for us, and we are highly satisfied with their work. Such great people! Thank you so much John & Tyler. 👏🏻
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
All repairs were done as needed and in a very timely manner. Repairs were done and vehicle looks great.
Customer Service - 5.0/5.0 -
All repairs were done as needed and in a very timely manner. Repairs were done and vehicle looks great.
Returned Clean
My Experience - 0.0/5.0 -
Estimated repair time was totally inaccurate numerous times. They kept adding days until it took over five weeks.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Very satisfied with the service and staff. Also that repair was finished before expected date and that it looked great. I would definitely recommend Northside.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
I was pleased to get car back sooner than expected
Customer Service - 4.5/5.0
Returned Clean
My Experience - 0.0/5.0 -
You used wrong color part. Not happy with it
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
CarStar Northside Auto did a great job making my car like new again. They send frequent updates on the status of the repairs and worked with my insurance company throughout for any supplemental repair costs.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 3.0/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great work.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Was very satisfied with the repairs they did excellent work
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
See first comment
Repair Quality - 5.0/5.0 -
Excellent communication throughout the process kept me informed at every stage. I really appreciated the attention to detail—the repair was so well done you can’t even tell there was any damage. I would highly recommend them to anyone needing body repair work.
Customer Service - 5.0/5.0 -
See previous comment
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The portion of the car worked on looks very good. I can't tell that any damage was done and I expect the car to operate that way into the future. The one thing I am unclear about is an area on the passenger door (on the other side of the car from where it was struck by a deer) that I did not know was dented prior to the repair. I can't honestly say when that damage occurred as it is a dent that is not noticeable unless you are being very observant. Like I said, I never noticed it before the deer run-in, but that doesn't mean it happened at your shop.
Customer Service - 5.0/5.0 -
Staff was courteous and prompt in their responses to my questions.
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The team did an amazing job with my vehicle and ensuring the job was done correctly. Kaitlyn did an amazing job as well with communicating with me and third parties. She has great customer service skills and has a great attitude. Thank you carstar team so much!
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
The repair looks great and as if it never happened!
Customer Service - 5.0/5.0 -
Kaitlyn was great! She communicated everything with me about my car!