CARSTAR of Amelia

4.9 (2,430reviews)
96%
100 East Main Street,  Amelia,  OH  45102
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Shop AssistantSparkles

In operation 48 years, 15 years at this location.

CARSTAR of Amelia is a family owned and operated auto body repair business that has been serving the community since 2011. Our family of shops have been serving the Cincinnati area since 1978! We strive to provide high quality repairs on a timely basis. We provide a high level of customer communication throughout the repair process via phone, text, and email messaging with our vehicle owners. Our family of shops provide collision repair with care. We care for our customers, their cars, and the world around us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Acura
Honda
I-Car

Reviews (2,430)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for exceptional repair quality, with many noting their vehicles looked brand new or better than before the damage. The friendly, professional, and attentive staff received widespread recognition for creating a welcoming experience. Communication was a strong highlight, with customers appreciating regular text and call updates throughout the repair process. Many noted their vehicles were completed on time or even ahead of schedule. A few customers pointed out areas for improvement directly from their experiences, including inconsistent proactive communication during delays, parts availability causing extended timelines, and isolated cleanliness concerns at vehicle pickup. Overall, the vast majority of customers expressed high satisfaction and willingness to recommend the shop.
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"... time to answer my questions and provide updates. The quality of the repair work was exceptional, and my vehicle looks great. Its clear that this ..." Read more
"... be happier with the results! From start to finish, the team provided great communication and made the whole process incredibly easy. The work was done ..." Read more
"Excellent workmanship and customer care. Professional, knowledgeable and very friendly. Completed in very ..." Read more
"... Great customer service from everyone I worked with, great communication, work completed at cost promised with no surprises, ready in timeframe as promised ..." Read more
"I was very impressed by the clean and professional environment. The staff were attentive, friendly and kept me informed ..." Read more

My Experience

Exceptional service. Repairs done efficiently and service was Excellent and better than expected. I can’t say enough good about there service and care for my vehicle.

My Experience

What an excellent job you all did! I will highly recommend you!

My Experience

The car was done quickly and done well. We had one minor glitch and it was taken care of the same day. Thank you very much for a job well done.

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My Experience

Overall completely satisfied with Carstar. From the beginning to the end nothing but professionalism and satisfaction. Great Job! Keep up the Great work!

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My Experience

Great communication and did a great job all around. Would definitely recommend!

My Experience

Great service. Wouldn't go anywhere else. Thanks again for helping me with crazy Hartford

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Any time a friend or colleague has an accident i recommend carstar. I've been in more often than I'd like but you all never fail to impress me

Repair Quality

Exceptional work yet again 👏 Appreciate you all🥰

Customer Service

Amy and Bri are great 👍

Returned Clean

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Repair Quality

To me the paint color is a shade off

Customer Service

People are great good at updating on status but I believe color is shade ofg

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Returned Clean

My Experience

Perfect! Thank you, again.

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Easy to recommend :)

Repair Quality

Great work!

Customer Service

Very friendly!

My Experience

My Experience

Excellent workmanship and customer care. Professional, knowledgeable and very friendly. Completed in very timely manner and ahead of schedule. Kept in communication entire time. Worked with me for scheduling and completing in timely manner as i was in a rental car during repairs. Very easy and stress free to work with !!

Likely to Recommend

Absolutely will ( and already have) recommended them.

Repair Quality

Total top quality start to finish. Worked with me on scheduling through completion. Work completed in timely manner. Quality of work excellent. Customer service professional, kind, and excellent. Updates on progress keeping me in the loop.

Customer Service

Excellent !!

Returned Clean

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My Experience

Communication and detail were forefront, thanks

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Returned Clean

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Repair Quality

Looks great like there was never any damage.

Customer Service

Great people, and they do such a great job!!!

Returned Clean

My Experience

When I first went to CarStar in Amelia, Ohio the first thing I saw was a sign that says "Relax, We'll Take it From Here." I couldn't believe that because my insurance company and other a auto body and mechanic shops gave me the run-around like you wouldn't believe. We came across CarStar and the bottom line is that all of the troubles I had for months before going there Nathan and Brie took care of in minutes! I was finally able to relax. My car looks wonderful and it drives great. Everyone at CarStar are professional, kind, and caring people. amen.

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Returned Clean

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