CARSTAR on Nicholasville
In operation 6 years.
CARSTAR ON NICHOLAVILLE is an independently owned collision repair facilitie, offering auto body repair, , storm damage repair with 24/7 accident assistance. CARSTAR delivers national scale, consistently high-quality vehicle repairs, repeatable outcomes and industry leading customer satisfaction ratings. We offer a national warranty on qualified repairs and a service guarantee.
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Service Quality
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Donny was awesome
Returned Clean
My Experience - 5.0/5.0 -
Everyone was very courteous and professional. Great daily communication as well. Great job!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
It took 2.5 weeks. The actual finished product was beautiful, and the staff were apologetic, but it took 2.5 weeks when the estimate was 3-5 days
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everyone was so helpful throughout the whole process. They took care of everything so I didn’t have to worry about much at all. They did a great job on the car, and I really appreciate how easy they made the whole process. Definitely recommend them!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.5/5.0 -
Again, the repair was perfect, just the communication was confusing in a couple of spots. I was told the parts were in and the repair could begin, however that didn't happen a couple of times. The shop did make it right, though!
Repair Quality - 5.0/5.0 -
The repair itself was perfect!
Customer Service - 4.5/5.0 -
The service was great. There were a very few confusing communications due to part delays, however they did right by me in the end.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
My husband and I are very happy with the service and repairs that were done to my vehicle. I do have a bit of a paint issue to bring it back in for, but they assured me they would take care of it.
Repair Quality - 5.0/5.0 -
I was very impressed with Car star customer service and communication through the repair process. They gave me updates. The rental car was seamless at enterprise. Everybody was so friendly and professional. Highly recommend.
Customer Service - 5.0/5.0 -
Customer service was excellent. They communicated often to give me the status of my repairs.
Returned Clean
My Experience - 5.0/5.0 -
Donnie was great at keeping me updated throughout the process. Thank you all for making this experience easy!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Donnie was excellent and kept me informed every step of the way. The repairs are perfect.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0 -
They did a good job
Repair Quality - 5.0/5.0 -
Paint looks great. But i did find a new nick in the paint on the hood. I touched it up with touch up paint.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great people and service!
My Experience - 5.0/5.0 -
You guys are great Rob Jessica nice job thank you Jessica. You are so sweet. I appreciate you.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Repair was great. Rob and especially Jessica are wonderful to deal with
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great communication and great work. They let me know how each step of the process was going and when I could expect completion. I was using them through insurance to get work complete and will now use them moving forward if I were to need any additional work complete.