CARSTAR on Nicholasville

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Excellent customer service, up to date info and work quality.

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Jessica and Rob were outstanding at exploring every step of the process and keeping me in the loop.

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

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Likely to Recommend - 5.0/5.0 -

Completely satified

Repair Quality - 5.0/5.0 -

Excellent customer service, excellent work!

Customer Service - 5.0/5.0 -

Techs were very willing to spend time with me, discussing what would be done.

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My Experience - 5.0/5.0 -

Work looks spot on. Communication was good. Part delivery was painful for all involved

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Everything went very smooth from beginning to end. I loved the live updates on how the vehicle was doing. I will definitely be taking my cars here going forward

My Experience - 5.0/5.0 -

Rob kept me up to date on status of repairs. It took a little longer than estimated, but as long as the work was completed I have no problem. I have not had a chance to look in detail at the repairs but plan to.

Likely to Recommend - 5.0/5.0 -

I had someone run into my auto in parking lot a couple of years ago and took it there. Very satisfied and I took it again this time.

Repair Quality - 5.0/5.0 -

I enjoyed working with Jessica and Rob, and have confidence that everything was completed correctly.

Customer Service - 5.0/5.0 -

very good working with personnel

Returned Clean

My Experience - 5.0/5.0 -

Great work on time and good communication of repairs needed

Likely to Recommend - 5.0/5.0 -

Very easy to work with for repairs

Repair Quality - 5.0/5.0 -

Great communication

Customer Service - 5.0/5.0 -

Walked us through each step and let us know what to expect

My Experience - 5.0/5.0 -

We were very pleased with the service we received. Everyone was very nice and our car was done 3 days sooner than expected! Our car looks great! Thank you for making it a pleasure to work with Carstar!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Great service couldn't have asked for any better I'm glad I picked this company everybody was superb professional and I hope someone reads this review and sends their car to them to get fixed with with the utmost professionalism

Customer Service - 5.0/5.0

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My Experience - 5.0/5.0 -

Friendly and efficient personnel.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

My experience was over of the best I've ever had. Thomas was on top of everything and was very attentive and went above and beyond on my cart repair. Excellent experience!

Likely to Recommend - 5.0/5.0 -

Thomas was great!

Repair Quality - 5.0/5.0 -

Great service with Thomas!

Customer Service - 5.0/5.0

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My Experience - 5.0/5.0 -

I had an excellent experience with this repair team after my car was hit. Everyone was professional, kind, and kept me informed throughout the process. The quality of the repair was outstanding, and my car looks great. I truly appreciate their exceptional customer service and highly recommend them.

My Experience - 5.0/5.0 -

Donnie and Jessica were very professional during all the interactions I had with Them. Excellent customer service and so far no problems with the car repairs.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Donnie and Jessica were great a communicating and follow-up.

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Lovely people and they did a awesome job with my car

Customer Service - 5.0/5.0 -

Lovely people and they did a awesome job

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0 -

Looks great to the naked eye. The only reason I wouldn’t give a 10 is because I didn’t see up underneath it.

Customer Service - 5.0/5.0 -

I was well informed during the entire process.

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean