CARSTAR Ozark Collision

4.9 (169reviews)
98%
1020 N 18th Street,  Ozark,  MO  65721
Bot
Shop AssistantSparkles

In operation 10 years.

CARSTAR Ozark Collision is a collision repair facility that is locally owned and operated. We are known for our commitment to high-quality repairs, transparent pricing, personalized customer service and only hire and train the best skilled technicians with a focus on detailed craftsmanship. Our reputation for honesty and integrity speaks for itself. Our business is built on strong community ties and a dedication to restoring vehicles to their pre-accident condition, all while providing a comfortable and welcoming experience for all of our guests.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
GM
GM Electric Vehicles
I-Car

Reviews (169)

My Experience

Did a wonderful job and Brandon was always polite and great to talk with

Likely to Recommend

Everyone need to go see them

Repair Quality

Did a great job

Customer Service

Great to work with and help with any questions I had

Returned Clean

Likely to Recommend

I would be very glad to recommend Carstar service to anyone. It's the best.

Repair Quality

I am very pleased about the way my repairs were taken care of. Both Amalie and Brandon were very helpful and very professional in helping me get my car fixed. I will always trust Ozark Chevrolet with my cars.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Good job

Likely to Recommend

made things much less upsetting

Repair Quality

was very happy with the service

Customer Service

did a great job of keeping updated

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

There’s a slight rattling noise when driving on highway or interstate. Like a piece rattling

Customer Service

Returned Clean

My Experience

Had a great experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

They did a fabulous job!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Our truck looks GREAT.. they hsndle the insurance problems for us. They offered a loan vehicle that my wife could get in and out with her back problems. Overall a great experience. I would recommend them to anyone.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Total professionals. Friendly staff got everything done in a very timely manner. Did exactly what they said they would do. I would never take my vehicle nowhere but Ozark Chevrolet !

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Friendly, excellent speedy staff. Proud of the entire dealership!

Likely to Recommend

I would use them again!

Repair Quality

Brandon was incredibly helpful and made the experience of repairing the deer damage on my 2025 Silverado a breeze. I appreciate you all and the service you did. My truck looks great!

Customer Service

Amazing job guys!

Returned Clean

Likely to Recommend

Repair Quality

Great service

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Absolutely more than satisfied! Personally I would absolutely never would use anywhere else! Great job everyone!👍

Likely to Recommend

Repair Quality

I filled out a response last week

Customer Service

Very satisfied

Returned Clean

My Experience

From start to finish, working with this team was an absolute delight. Even before we experienced a family loss, I was so impressed with how professional, attentive, and easy they were to work with. Every step of the process was clearly communicated, and they always made me feel like my needs and concerns truly mattered. The body repair on my Chevrolet Equinox was done perfectly — the workmanship was flawless, and the car looked brand new when I picked it up. They also went out of their way to provide a loaner vehicle that could hold three full car seats, which was such a thoughtful detail and made my life so much easier. That level of consideration really stood out. When the repairs were complete, life unexpectedly took a turn and we had a death in the family. I wasn’t able to return the loaner right away, and when I explained the situation, they were nothing but kind and understanding. They graciously gave us a few extra days without hesitation, which relieved a huge burden during such a difficult time. That compassion is something I will never forget. When I returned the vehicle, I had taken the time to wash the outside and vacuum and wipe down the inside. The staff not only noticed but took the time to tell me how impressed they were — which shows they genuinely value their customers and the little efforts we make in return. Overall, this was one of the best customer service experiences I’ve ever had. The combination of top-notch repair work, thoughtful accommodations, and true kindness makes them a company I will continue to recommend to anyone who needs body repair. They don’t just fix cars — they take care of people.

Likely to Recommend

1000% would recommend this business. From start to finish, working with this team was an absolute delight. Even before we experienced a family loss, I was so impressed with how professional, attentive, and easy they were to work with. Every step of the process was clearly communicated, and they always made me feel like my needs and concerns truly mattered. The body repair on my Chevrolet Equinox was done perfectly — the workmanship was flawless, and the car looked brand new when I picked it up. They also went out of their way to provide a loaner vehicle that could hold three full car seats, which was such a thoughtful detail and made my life so much easier. That level of consideration really stood out. When the repairs were complete, life unexpectedly took a turn and we had a death in the family. I wasn’t able to return the loaner right away, and when I explained the situation, they were nothing but kind and understanding. They graciously gave us a few extra days without hesitation, which relieved a huge burden during such a difficult time. That compassion is something I will never forget. When I returned the vehicle, I had taken the time to wash the outside and vacuum and wipe down the inside. The staff not only noticed but took the time to tell me how impressed they were — which shows they genuinely value their customers and the little efforts we make in return. Overall, this was one of the best customer service experiences I’ve ever had. The combination of top-notch repair work, thoughtful accommodations, and true kindness makes them a company I will continue to recommend to anyone who needs body repair. They don’t just fix cars — they take care of people.

Repair Quality

From start to finish, working with this team was an absolute delight. Even before we experienced a family loss, I was so impressed with how professional, attentive, and easy they were to work with. Every step of the process was clearly communicated, and they always made me feel like my needs and concerns truly mattered. The body repair on my Chevrolet Equinox was done perfectly — the workmanship was flawless, and the car looked brand new when I picked it up. They also went out of their way to provide a loaner vehicle that could hold three full car seats, which was such a thoughtful detail and made my life so much easier. That level of consideration really stood out. When the repairs were complete, life unexpectedly took a turn and we had a death in the family. I wasn’t able to return the loaner right away, and when I explained the situation, they were nothing but kind and understanding. They graciously gave us a few extra days without hesitation, which relieved a huge burden during such a difficult time. That compassion is something I will never forget. When I returned the vehicle, I had taken the time to wash the outside and vacuum and wipe down the inside. The staff not only noticed but took the time to tell me how impressed they were — which shows they genuinely value their customers and the little efforts we make in return. Overall, this was one of the best customer service experiences I’ve ever had. The combination of top-notch repair work, thoughtful accommodations, and true kindness makes them a company I will continue to recommend to anyone who needs body repair. They don’t just fix cars — they take care of people.

Customer Service

From start to finish, working with this team was an absolute delight. Even before we experienced a family loss, I was so impressed with how professional, attentive, and easy they were to work with. Every step of the process was clearly communicated, and they always made me feel like my needs and concerns truly mattered. The body repair on my Chevrolet Equinox was done perfectly — the workmanship was flawless, and the car looked brand new when I picked it up. They also went out of their way to provide a loaner vehicle that could hold three full car seats, which was such a thoughtful detail and made my life so much easier. That level of consideration really stood out. When the repairs were complete, life unexpectedly took a turn and we had a death in the family. I wasn’t able to return the loaner right away, and when I explained the situation, they were nothing but kind and understanding. They graciously gave us a few extra days without hesitation, which relieved a huge burden during such a difficult time. That compassion is something I will never forget. When I returned the vehicle, I had taken the time to wash the outside and vacuum and wipe down the inside. The staff not only noticed but took the time to tell me how impressed they were — which shows they genuinely value their customers and the little efforts we make in return. Overall, this was one of the best customer service experiences I’ve ever had. The combination of top-notch repair work, thoughtful accommodations, and true kindness makes them a company I will continue to recommend to anyone who needs body repair. They don’t just fix cars — they take care of people.

Returned Clean