Thompson Buick GMC
In operation 107 years, 26 years at this location.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great customer service! They were very quick and did a wonderful job on my vehicle!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Truck looks great
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent body work done. Can’t even tell there was damage before.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Thompson is my go-to for ALL bodywork, regardless of vehicle make and age.
Repair Quality - 5.0/5.0 -
Steve always provides the greatest holistic customer experience possible.
Customer Service - 5.0/5.0 -
Excellent work.
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
Multiple rude staff members. Vehicle was returned to us damaged and they refused to take accountability. Now the value of our cadillac has depreciated since bringing it to this dealership. Was met with the most unprofessional attitudes through the entire experience. Would never return here and would advise everyone else to avoid this place at all costs.
Customer Service - 0.5/5.0 -
Awful customer service. Was talked down to and treated very rudely by several staff members.
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 2.0/5.0 -
Once I got my car back I found the right side mirror is still needed to be connected. We also had grease left in the back side door. There was also dusty particulars from sanding left all over the front interior.
Customer Service - 3.0/5.0 -
The girl up front was Not very service friendly from the start. Didn’t have much to say.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I have always had good service at Thompson.
Repair Quality - 4.0/5.0 -
I am pleased with the work but didn't expect it to take two months.
Customer Service - 5.0/5.0 -
The shop people were very helpful and explained the delay in parts is what held up the repair.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Good quality work. Replaced Door out of alignment, but OK
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0 -
Until Mike the manager takes the customer service classes and the quality of the repairs and the communication improves. I will not use them again. Nor have any family or friends use them.
Repair Quality - 1.5/5.0 -
We were told at least 3 times our car was read and it was not.
Customer Service - 0.5/5.0 -
Mike the body shop manager was very disrespectful. He also missed several flaws on the repairs of our car.
Returned Clean
Likely to Recommend - 1.0/5.0
Repair Quality - 1.5/5.0 -
When I picked my truck up no one came out to look at it with me it had a lot of sanding dust and something white on the passenger seat there is a spot on the edge of the hood that looks like it was burnt with a buffer spot on the passenger trim on the inside that isn’t lined up I know I probably rushed them but definitely expected better and left a trim tool in the truck
Customer Service - 1.5/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 1.0/5.0 -
Both doors are too low, hood was not put on correctly, seam sealer is everywhere, the orange peel is terrible and the plastic trim on my roof is falling off. And that’s just a small list of things.
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Thank you for your courteous support and quality work. My vehicle appears to be as good as new!
Customer Service - 5.0/5.0 -
Clear and polite
Returned Clean
Likely to Recommend - 5.0/5.0 -
Y'all did a good job.
Repair Quality - 5.0/5.0 -
They did a great job! It took a while but it was a big Hail Storm. Steve kept me informed & the gal at the desk was sweet & kind.
Customer Service - 5.0/5.0 -
Same comments as on 4he past one.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I’m very happy with the work. Our car looks great! It took longer than I had hoped but we were kept up to date on it. I can’t hold it against you because there were a lot of cars that needed repair. Thank you Thompson!
Customer Service - 5.0/5.0 -
Let us know how things were progressing.