CARSTAR Patriot Auto Body Benton

4.9 (522reviews)
99%
2313 LINCOLN RD,  Benton,  AR  72015
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Patriot Auto Body is veteran-owned in Benton, AR. Our team has the skills to buff, paint, and straighten even the most extreme body damage! Bring in your hail-damaged ride and drive away with pride. We specialize in body repair of all kinds. If your vehicle paint job is faded and flaking, get yourself a Patriot on your side! You can be confident you have chosen a team of experts to restore the life and luster of your vehicle. We tackle collision repair and frame straightening, too! Our state-of-the-art equipment easily handles the largest of dents and rips from an accident. Don't let a ding turn you away; you've got a Patriot on your side!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
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Reviews (522)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for delivering high-quality repairs, with many noting their vehicles looked brand new upon return. The staff receives widespread recognition for being professional, friendly, and genuinely caring. Communication stands out as a major strength, with customers appreciating daily updates via calls, texts, and app notifications throughout the repair process. Timeliness is another highlight, as numerous customers noted their vehicles were completed ahead of schedule. A few customers pointed out areas for improvement, including occasional issues with incomplete repairs, cleanliness concerns, and scheduling communication when completion dates changed unexpectedly. Overall, the vast majority of customers express strong satisfaction and willingness to recommend the shop.
AI-Generated from reviews written in the last 12 months
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"Excellent work and great customer service! Our vehicle looks brand new after the repairs. Honest, professional, and easy to work with. We ..." Read more
"I could not be more pleased with the personnel and the work they did on my truck! Looks brand new!!"
"... gentleman told me what was repaired and showed me. They went above and beyond the repairs needed at no cost. I give CARSTAR Patriot 10 out of 10 and recommend ..." Read more
"... communicated well through the entire process, and the work completed was top notch. Highly recommend to anyone to have service done at CS Patriot of Benton." Read more
"... when I came on Saturday to pick it up. There are dents in my vehicle from the hail damage that were not fixed and instead just painted over, there was a mess left ..." Read more
"... end of our Ford Explorer. We were rear-ended and they restored it to perfection in two days. Highly recommend them." Read more
"My vehicle was ready sooner than I personally expected. In my previous experience with other repair shops, ..." Read more
"Was ready 2 days ahead of schedule"
"Was told 3 different days. We live 1.5 hours away. Wasted the whole afternoon only to be told to come back the next day."
"They kept me informed every day and every step of the way while my vehicle was in their care!"
"... Everyones work was above and beyond expectations. I was kept informed on the progress with messages. I will be referring everyone I know who needs repairs ..." Read more
"... service was not only very friendly, but fast too! The staff communicated each day with me and made sure I was aware of any work being done prior to the fix. I will recommend ..." Read more
"... vehicle to better than it had been before it was hit. I really appreciated the many phone calls to update me on the timeline! Everyone I dealt with was friendly and professional." Read more
"... to completion of repair was simple and flawless. CS Patriot provided excellent customer service, communicated well through the entire process, and the work completed ..." Read more

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Great job and a gentleman that my repair was great will recommend your folks

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

We’ve told so many friends and family about our experience with CS Patriot - and will continue to support them.

Repair Quality

Cannot thank CS Patriot in Benton enough! They were so incredibly helpful, communicative, and completed my repairs so quickly!

Customer Service

Customer service was exceptional

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Great service and got my vehicle completed ahead of the scheduled time that I was told it would be ready.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

The communication was fantastic. They have perfected the process and I’m really impressed. Wish my Drs office took as good of my care as they did of my truck.

Likely to Recommend

already have

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Everyobe is super helpful and friendly

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

I would like to thank everyone that worked on my car! I think it was a job well done! Everyone in the office that I met so kind! Thank you so much! I would recommend you to others!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Excellent job and fast

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

No

My Experience

All the staff were amazing to deal with. They were very communicative about the whole process. Will definitely be using them for all my body shop needs!!!

Likely to Recommend

Repair Quality

CS Patriot was amazing to work with. They kept me up to date on everything that was being done. I never Had to call and check status because they were very communicative. My car looks brand new and I will Definitely be using them for all my body shop needs!

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

It was so good! Even when the car was ready they found something wrong with it and told me to come back in a week so they can fix it with a new part because they (CS Patriot) didn’t feel like my car completely sat well with them until this was fixed. Awaiting to hear back from them

Likely to Recommend

Repair Quality

Customer Service

Excellent customer service super friendly

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

My Experience

On the way home lots of noise in rear well after investigation I see bed is loose and mirror controls don’t work

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