CARSTAR Perfection Collision

4.9 (622reviews)
100%
2157 NE Jacksonville Rd,  Ocala,  FL  34470
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Shop AssistantSparkles

In operation 26 years, 10 years at this location.

Perfection Collision CARSTAR specializes in high-quality collision repairs, excellent customer service, and satisfaction in Ocala, FL. Our location is locally owned and operated and committed to delivering top-notch collision repair services, ensuring a seamless experience to get you back on the road swiftly after a collision. Relax, We will take it from here.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Detailing
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (622)

Customers say
Overall Customer Satisfaction
Customers consistently praise the exceptional service quality, with many highlighting the outstanding workmanship that makes vehicles look brand new. Communication stands out as a major strength, with customers appreciating regular updates via calls and texts throughout the repair process. The shop demonstrates excellent timeliness, often completing repairs ahead of schedule and meeting promised delivery dates. Staff professionalism and friendliness receive frequent commendation, creating a welcoming environment. Many customers express becoming lifelong customers and actively recommend the shop to others. Some areas for improvement mentioned include occasional delays due to parts availability, minor paint imperfections requiring return visits, and inconsistent vehicle detailing quality.
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"Y'all did a super great job on my vehicle. I'd recommend you to a anyone who needs body work ..." Read more
"The work was excellent and completed in an above average time frame."
"This body shop stands by their word and work. The only place I will ever use when needed."
"They did an amazing job on my Jeep! They kept me updated and they were quick and she ..." Read more
"Did an out standing job on my 1980 El Camino extremly happy an ill tell everyone that needs a ..." Read more
"Very pleased with your work, timeliness and completion of job."
"It was ready before it was promised."
"They underpromised and over delivered. Perfect!"
"She was ready before the promised date!"
"Had car 3 12 days. Was originally told we would get car back the next day."
"The people were very helpful and fixed my Kia. They kept me posted on everything they were doing and my Kia looks brand new again. I highly recommend ..." Read more
"The staff called me several times to keep me updated on my repair."
"They called me and texted me"

Likely to Recommend

We were crashed into 3 times in 45 days. Fortunately we were uninjured all 3 times

Repair Quality

We were kept aware of additional repairs and timelines so we could continue with planned trips. We never needed to worry that there would be an incomplete repair because Carstars is a preferred repair facility with State Farm.

Customer Service

We were kept aware of additional repairs and timelines so we could continue with planned trips. We never needed to worry that there would be an incomplete repair because Carstars is a preferred repair facility with State Farm.

Returned Clean

My Experience

I decided to take my vehicle to Carstar Perfection from Kissimmee, FL, because of their body repair technician, Omar. He has repaired several of my vehicles in the past at other body shops, and his workmanship is exceptional. When I first arrived, I was a little skeptical, but after meeting Louis, I decided to trust them. Louis maintained excellent communication throughout the entire process, keeping me updated on the progress of my vehicle's repairs. They delivered my vehicle perfectly repaired and even earlier than the estimated completion date. Omar and Louis truly made this a great experience. I highly recommend Carstar Perfection to anyone looking for quality repairs and outstanding customer service.

Likely to Recommend

Repair Quality

Excellent service, beautiful job on my classic Mercedes. Looks like a New car !!!

Customer Service

Excellent work, great communication My old Mercedes looks like brand new car !!

Returned Clean

Likely to Recommend

Repair Quality

Car like new!

Customer Service

Darren was very good and explaining the process and progress.

Returned Clean

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Customer Service

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Repair Quality

Customer Service

My Experience

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Repair Quality

Customer Service

Returned Clean

Likely to Recommend

3 times in 45 days. Yes, we trust them to repair our car and ensure our safety

Repair Quality

We have been crashed into 3 times in 45 days. We were not responsible in any of them. Thankfully, Dennis and Darren have taken care of our needs each time. They have kept us aware of changes and progress. We highly recommend them and their attention to details

Customer Service

Returned Clean

My Experience

Very personable staff. Would recommend CARSTAR.

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Repair Quality

Customer Service

My Experience

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Repair Quality

Customer Service

My Experience

Darren and Louis were outstanding from the moment I walked in the first day, they went over and beyond to help save my car and get it right. The lady at the front desk was very friendly we had a very nice conversation even told me about possible jobs since I just got lost my job. I highly recommend Carstar Perfection to everyone, this is my second time coming back. A+

Likely to Recommend

Repair Quality

Darren and Louis was wonderful

Customer Service

Returned Clean

My Experience

The team at this Carstar was very caring and professional keeping me updated every step of the repairs. I would definitely recommend them. Thank you!

My Experience

They kept me updated every step of the way. And always made time for me if I had a question. 5 * all the way

My Experience

Great job. Kept me informed along the way. Did a beautiful job on my Honda. I would use them again and again.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Very pleased with your work, timeliness and completion of job.

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Repair Quality

Great work. Reasonable rates . Very satisfied

Customer Service

I was very satisfied with the work of rates were very reasonable and they were very professional

Returned Clean

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Repair Quality

Dennis did an excellent job taking care of us and the repair was done with excellence

Customer Service

Returned Clean

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Repair Quality

Customer Service

My Experience

Outstanding service and communication with your team

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Repair Quality

Customer Service