CARSTAR Perfection Collision

4.9 (635reviews)
100%
2157 NE Jacksonville Rd,  Ocala,  FL  34470
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Shop AssistantSparkles

In operation 26 years, 10 years at this location.

Perfection Collision CARSTAR specializes in high-quality collision repairs, excellent customer service, and satisfaction in Ocala, FL. Our location is locally owned and operated and committed to delivering top-notch collision repair services, ensuring a seamless experience to get you back on the road swiftly after a collision. Relax, We will take it from here.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Detailing
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (635)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for delivering high-quality repairs, with many noting their vehicles looked brand new upon return. The team is widely recognized for its professionalism, friendliness, and exceptional customer service. Communication stands out as a key strength, with customers appreciating regular calls, texts, and emails keeping them informed throughout the repair process. Timeliness is another highlight, as numerous customers noted their vehicles were completed ahead of schedule. Reasonable pricing and attention to detail further contribute to high satisfaction. A few customers noted minor areas for improvement, such as vehicle cleanliness upon return and occasional delays, though these were largely attributed to external factors like insurance or parts availability.
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"... thats not a problem for Perfection Collision. They perfectly welded a brand new quarter panel and repainted the area to where you could never tell that section the car ..." Read more
"The work was excellent and completed in an above average time frame."
"They did an amazing job on my Jeep! They kept me updated and they were quick and she looks better than when ..." Read more
"... work done on our car by CarStar Perfecction. The scratches and dents on the bumper are gone and our car looks brand new. The staff is very professional and friendly. We ..." Read more
"... Perfection exceeded my expectations. They provided excellent work within an extremely quick turnaround time all while delivering open; clear; and friendly communication. ..." Read more
"A little sooner. They underpromised and over delivered. Perfect!"
"She was ready before the promised date!"
"Early than I expected"
"... Perfection exceeded my expectations. They provided excellent work within an extremely quick turnaround time all while delivering open; clear; and friendly communication. ..." Read more
"Absolutely. We always knew when to expect our car to be repaired and returned"
"Kept me informed about the situation and timing of the repairs. Also informed my insurance and car rental of timing ..." Read more
"Every day I would get a call on the progress of my car a real nice touch"
"The people were very helpful and fixed my Kia. They kept me posted on everything they were doing and my Kia looks brand new again. I highly recommend ..." Read more
"Excellent communication. Completed faster then promised. Very happy. Thanks"

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Excellent work

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Excellent customer service

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My Experience

What a team! This is the second time I have brought a vehicle to your shop, and I will continue to do so. The ladies in the office are always so nice, combined with Darren and Mr. Dennis, the customer service was amazing. Darren made sure to keep me updated every step of the way. And Joey, that did my repairs, went above and beyond. He did a seamless repair and even cleaned the inside of the car. I truly appreciate you all and will be recommending this shop to anybody I know.

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Pleased to have vehicle in good working order. Good service, excellent staff

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Fantastic work. Low cost. Great staff and quick service

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Exceptional

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My Experience

The team at this Carstar was very caring and professional keeping me updated every step of the repairs. I would definitely recommend them. Thank you!

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My Experience

I decided to take my vehicle to Carstar Perfection from Kissimmee, FL, because of their body repair technician, Omar. He has repaired several of my vehicles in the past at other body shops, and his workmanship is exceptional. When I first arrived, I was a little skeptical, but after meeting Louis, I decided to trust them. Louis maintained excellent communication throughout the entire process, keeping me updated on the progress of my vehicle's repairs. They delivered my vehicle perfectly repaired and even earlier than the estimated completion date. Omar and Louis truly made this a great experience. I highly recommend Carstar Perfection to anyone looking for quality repairs and outstanding customer service.

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Repair Quality

I decided to take my vehicle to Carstar Perfection from Kissimmee, FL, because of their body repair technician, Omar. He has repaired several of my vehicles in the past at other body shops, and his workmanship is exceptional. When I first arrived, I was a little skeptical, but after meeting Louis, I decided to trust them. Louis maintained excellent communication throughout the entire process, keeping me updated on the progress of my vehicle's repairs. They delivered my vehicle perfectly repaired and even earlier than the estimated completion date. Omar and Louis truly made this a great experience. I highly recommend Carstar Perfection to anyone looking for quality repairs and outstanding customer service.

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My Experience

Kudos to the team of a job well done. Customer Service was great. Thank you Dennis for helping through the b process. It's been a long time. I would say everyone at CarStar Perfection was Excellente! Thank you one and all, Dr. Sadia

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I keep coming back. CARSTAR PERFECTION does a great work every time.

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Dennis was wonderful in keeping me abreast upon on the damage and repairs. I'm pleased with everything. KUDOS! to the staff.

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I just wanted to say that the tech that worked on my vehicle was very good and thank you very much to him

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We were crashed into 3 times in 45 days. Fortunately we were uninjured all 3 times

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We were kept aware of additional repairs and timelines so we could continue with planned trips. We never needed to worry that there would be an incomplete repair because Carstars is a preferred repair facility with State Farm.

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We were kept aware of additional repairs and timelines so we could continue with planned trips. We never needed to worry that there would be an incomplete repair because Carstars is a preferred repair facility with State Farm.

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Excellent service, beautiful job on my classic Mercedes. Looks like a New car !!!

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Excellent work, great communication My old Mercedes looks like brand new car !!

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Car like new!

Customer Service

Darren was very good and explaining the process and progress.

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