Crash Champions #0835 Ocala

4.8 (1,025reviews)
97%
4380 NE 36th Ave,  Ocala,  FL  34479

As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 9:00 am - 12:00 pm
* Holiday hours may differ.
I-Car

Reviews (1,025)

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Returned Clean

My Experience

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My Experience

Their services are extremely good. Finished the job and delivered in a timely manner. Will not hesitate to recommend them.

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Customer Service

My Experience

They keep you informed on work/repair progress. Work is done well in a timely fashion.

My Experience

The people at Crash Champions were completely professional and accommodating. Communication was great throughout the entire process. Really happy with the experience and would highly recommend these guys!

Likely to Recommend

Repair Quality

Very good, detailed job.

Customer Service

Communication was excellent!

My Experience

My Experience

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Returned Clean

My Experience

My experience with Crash Champions was exceptional due to Matthew Reino. He possess the highest level of customer service care I've encountered. He was able to transform my stressful situation of repairing damage to my new car to a truly relaxed and confident experience. From his initial exemplary knowledge of estimating repair costs, he carefully walked me through the steps and options. He completed repairs rapidly and under budget. The quality of workmanship blew away my expectations! He is truly best-in-class and a rare gem.

My Experience

Matt was fantastic, supportive and informative. The young lady behind the desk was very friendly, polite and competent. Finally, the detailer did a marvelous job with my car, it looked shiny & clean and I appreciate his willingness to assist in getting a rental I was uncomfortable driving, back to Enterprise. Great job from all. I will definitely recommend you and repeat my business as needed.

My Experience

100% above and beyond my expectations without a doubt highly recommended

Likely to Recommend

Would highly recommend Crash Champions!

Repair Quality

Very nice! Easy to work with! Wade went above and beyond to get things done with an exceptional outcome. We are very grateful.

Customer Service

From the front office to the people that promptly answer when we called to the people in the back. All were cordial and very friendly and polite. All made this process very easy.

Returned Clean

My Experience

Likely to Recommend

Repair Quality

They tried to deliver my vehicle to me with a broken bracket

Customer Service

Returned Clean

My Experience

Tiana is great, very personable and explained everything to us and made sure we got the OEM parts that we wanted.Five stars for her. ⭐️⭐️⭐️⭐️⭐️

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My Experience

Thank you for the super job and the detailing and the service on my Volvo. I did have one surprise when I got it back- Apparently large Black ants love clear coat fumes or something else about the process. The car is full of them.🐜🐜🐜🐜🐜🐜🐜🐜🐜

Likely to Recommend

Repair Quality

I already did this and thank you again.

Customer Service

The repair, the communication m, and the service are excellent. Thank you so much. The car had to be stored for some days because I was out of town when completed. I really appreciated the detail job but not the colony of black ants that probably moved in while waiting for me to come home. I will certainly recommend your company and also appreciate that the poor job done previously was corrected.👍

My Experience

Very nice job and employees were very nice

Likely to Recommend

Repair Quality

Nice job Zack was real helpful

Customer Service

Nice job Zack was real heiofull

Returned Clean

Likely to Recommend

Repair Quality

I couldn’t have asked for a better experience. From start to finish, the entire team was professional, courteous, and kept me informed every step of the way. They truly went above and beyond with both their customer service and workmanship. My car looks brand new, and I’m extremely impressed with the quality of the work. I highly recommend this repair shop!

Customer Service

Returned Clean

My Experience

Michael did an amazing job in my vehicle. The quality of the work and the cleanest of the vehicle was as expected.

My Experience

Matthew was very detailed about what needed done and explained the whole process . Was very attentive with updates on vehicle . The ladies at the front desk were awesome and very pleasant .

Likely to Recommend

Repair Quality

Thank you to Matthew and the team

Customer Service

My Experience

everyone was fantastic, , Rich explained everything to me about the car , parts and cost . My Rav 4 looks great , did a nice job cleaning it . I appreciate it very much , Denise

Likely to Recommend

absolutely

Repair Quality

great job, done on time and even cleaned my car

Customer Service

very friendly and informative

Returned Clean

My Experience

Your weekly/biweekly updates are fantastic. Took longer than I expected but the updates kept me from guessing. Made the wait easier.

Likely to Recommend

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Customer Service