Classic Collision Ocala

4.8 (1,489reviews)
97%
4480 SE Maricamp Road,  Ocala,  FL  34480
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In operation 43 years, 4 years at this location.

Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Ocala, FL is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications; making us a leader in comprehensive collision repair.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
Acura
Honda
I-Car
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Email

Reviews (1,489)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for outstanding repair quality, with many noting their vehicles looked brand new upon return. Communication stands out as a key strength, with frequent text and phone updates keeping customers informed at every stage. Timeliness is another highlight, as numerous customers reported their vehicles were completed ahead of schedule. Staff friendliness and professionalism are widely appreciated. A few customers noted areas for improvement, including attention to detail during final inspections, interior cleanliness at pickup, and ensuring all components are properly reinstalled before vehicle return.
AI-Generated from reviews written in the last 12 months
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"The repairs to my vehicle were outstanding my vehicle looked brand New. The quality of work was impeccable."
"The physical repair of our truck was amazing, looks like a brand new truck could not be happier with the service!"
"Excellent workmanship. I cant tell that anything was ever damaged Highly recommended!!!"
"... informed of the progress of their work as it happens and the work is always impeccable." Read more
"They kept us updated on the repair progress. The car looked like a brand new one when they were finished. Their work is top notch."
"Finished the work several days before the scheduled date."
"... was going to be 5 days, The team had completed my car repair and it was ready to be picked up on the 3rd day. They did a great job." Read more
"Excellent communication throughout the process, beat the estimated time to repair and worked seamlessly with insurance. Car came back detailed and perfect!"
"The car was ready a week before the time they said it would be."
"... kept me very updated with everything going on and they hit their expectation date of finish. Also detailed inside and out before pick up. Very ..." Read more
"Absolute perfect communication and service. We were kept informed the entire time about how our repair was coming what ..." Read more
"The team at Classic Collision all worked together. They kept me informed everyday, which I thought was so professional and thoughtful. I really liked that because after ..." Read more
"... was incredibly helpful and listened to my concerns. Communication during the repair was excellent." Read more
"... and my car was assessed right away. After I left, they stayed in touch with me almost every single day about the progress and stages my car was in. All in all, it was literally ..." Read more
"... wonderful, they updated me every step along the way and communication was priority" Read more

My Experience

It looks brand new my baby is back and cleaner than when I left it. Thank you so much for such a hard time for me this made it better

My Experience

Great job on my truck. Looks like a brand new truck again.

Likely to Recommend

Repair Quality

They did a great job on my truck looks great. I’m loving it.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

The Classic Collision team did a great job on the repairs to my car! They dealt with issues with the cheap insurance company that the at fault driver had. Customer service and communication was great! Would definitely recommend you guys to friends and family! Ty so much!

Likely to Recommend

Repair Quality

Thank you! You guys did a wonderful job putting my baby back together! 10 stars!

Customer Service

Great customer service no complaints!

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

They Always do a good job

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

No

My Experience

Likely to Recommend

I recommend anyone to bring their car

Repair Quality

The staff are so nice and willing to help and answer any questions you have

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

There is still a dent on the right side passenger panel that was not fixed.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Great job on the repair and excellent service! I definitely would recommend to anyone who needs autobody work.

Customer Service

Kept me informed with the progress of the repair. A+

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Timely completion of a job well done on budget!!

Likely to Recommend

Repair Quality

Quality repairs done on-time and on-budget

Customer Service

All employee contacts were positive and informative

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Car looks great. The woman who works in the office was extremely helpful, knowledgeable and friendly. She made this experience comfortable during a difficult time. Text message updates kept me in the look. I will definitely be back should I have the need.

Likely to Recommend

Would recommend

Repair Quality

Text message updated was very helpful in keeping me updated. I was walked through the entire process and the women in the office was super sweet and helped get my rental car situated at drop off.

Customer Service

Great customer service and the go above and beyond.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

This truck is not repaired properly. The door is supposed to be brand new, and ut was not installed properly and does not align! I’m very unhappy and this needs to be done professionally and align properly.

Likely to Recommend

Very pleased with the service and the staff. They do a great job and keep informed every day.

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Really appreciate the communication and quality workmanship that Classic Collision have done on all my vehicles.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Forgot to replace a lug nut- will go back Monday

Likely to Recommend

I would definitely tell them to check closely if wheel work is involved. Highly recommend for paint and body work

Repair Quality

Due to not having a lug nut on the wheel I feel this was a serious safety issue and potentially a machanical issue

Customer Service

Due to not having a lug nut on the wheel I feel this was a serious safety issue and potentially a machanical issue I also said I did not want the cargo cover to be hung but stored., it was not replaced in the storage bin

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

The repairs to my vehicle were outstanding my vehicle looked brand New. The quality of work was impeccable.

Customer Service

The customer service was great, every question I had was answered to the fullest, promptly and effectively.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

The team did an excellent job on my truck. They went out of their way to repair the damage and kept me informed on the progress.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

No

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

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