Classic Collision Ocala West
In operation 43 years.
Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Ocala, FL is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications; making us a leader in comprehensive collision repair.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | 8:00 am - 12:00 pm |
Service Quality
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
I am extremely satisfied. You kept me updated at each stage of the repair, which put my mind at ease. I will recommend you to anyone
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Kept me up-to-date on what was going on and got the truck done early
Customer Service - 5.0/5.0 -
Very friendly and helpful staff
Returned Clean
My Experience - 5.0/5.0 -
Great customer service and great work.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Thanks repair my card appreciate
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Thanks
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Awesome service. Got our car back very quickly and our car looks brand new. Would definitely recommend!
Likely to Recommend - 3.5/5.0 -
Is the occasional road so I would recommend or use you again?
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
You did a very good job
Returned Clean
My Experience - 5.0/5.0 -
Service agents were wonderful and kept me up to date with the work being done. Would
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Staff was courteous and competent
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Jacob Steele, his manager, and team are truly AMAZING! They provided such good care and did an amazing job. You can’t even tell my car was hit. Truly thankful and blessed to have chosen this location for my vehicle repair. I will be telling all my friends that this is the place to come if repairs are ever needed. Again THANK YOU for EVERYTHING and for providing outstanding customer service. It made me very comfortable and I truly trust you with my vehicle. Thank you again!!
Likely to Recommend - 5.0/5.0 -
I’ve already began telling ppl
Repair Quality - 5.0/5.0 -
Loved the experience I had at Classic Collision. Truly great customer service! They go above and beyond to make sure everything is taken care of.They are thorough and explain every step! They keep you in the know about your vehicle. Love the staff! And any future issue I will be bringing my car to them and recommending them to any friends and family. Thank you to the gentleman at the front desk and his manager and team for providing great service and making me feel like I was with family! Thank you for caring! God bless you all!!
Customer Service - 5.0/5.0 -
Great job!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The experience was professional and courteous from start to finish. Felt like friends were fixing my car. 110% satisfied and happy with my service
Customer Service - 5.0/5.0 -
Everyone I encountered was very nice and informative
Returned Clean
My Experience - 5.0/5.0 -
Thank you for going above and beyond fixing my car. Good job!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very good experience staff very friendly and helpful. Made sure everything was perfect. I received my car back in a timely manner. Thank you Rena
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 2.5/5.0 -
Not really fixed. When you open the front door, it still makes the noise.
Customer Service - 2.5/5.0 -
The door still makes a noise when you open and close it.
Returned Clean
My Experience - 5.0/5.0 -
Great communication.. completed before estimated time .. job looks great , matching the Burgandy paint color , 10 years old , excellent match up . Very satisfied!
Likely to Recommend - 5.0/5.0 -
Happy with communication, project completion time ., and finish result
Repair Quality - 5.0/5.0 -
Great job
Customer Service - 5.0/5.0 -
Car returned completely done and clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Very pleased with the work that Classic Collision did on my car. The people were friendly and very helpful with all my needs would recommend them highly to anyone who needed repairs.
Likely to Recommend - 5.0/5.0 -
I would highly recommend them
Repair Quality - 5.0/5.0 -
They did an excellent job on repair of my car. The people are nice I’m very knowledgeable. Would recommend them highly.
Customer Service - 5.0/5.0 -
They did an excellent job on repair of my car. The people are nice I’m very knowledgeable. Would recommend them highly.
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Would like to have had a shorter turn over time but workmanship, location & relationship with Enterprise gives them high marks.
Customer Service - 4.5/5.0 -
as mentioned