Gerber Collision & Glass - Ocala

4.9 (1,026reviews)
98%
1503 SW 10th St,  Ocala,  FL  34471

In operation 85 years, 3 years at this location.

Gerber Collision & Glass - Ocala offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (1,026)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its outstanding service quality, with repairs described as flawless, restoring vehicles to like-new condition. The front office team receives high marks for being professional, friendly, and accommodating. Communication stands out as a key strength, with customers appreciating frequent text updates that kept them informed throughout the repair process, reducing stress. Timeliness is another highlight, with several customers noting their vehicles were completed ahead of schedule. Customers frequently mention they would highly recommend the shop to family and friends, and many express intent to return. One customer noted a minor concern about a scuff mark found upon pickup, and another mentioned their vehicle was moved to a different location without prior notification, suggesting clearer communication around logistics could further enhance the experience.
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"... job. They handled my car with extreme care, and the repairs are so flawless it looks brand new. I can't find a single glitch—it's like the accident ..." Read more
"... extremely cordial, efficient and accommodating. The repair completely restored my auto to factory condition and I will recommend this service to others." Read more
"... couldn't be happier with the work that they did, the work that was done was excellent, me car came back to mw in excellent condition and then some. Was cleaned ..." Read more
"Excellent work and timely. I appreciated having my truck that I work from every day. Gerber made it happen."
"I was very impressed with the customer service and the quality of the work! I was updated frequently and all my ..." Read more
"Outstanding service. They had my truck done 5 days before the scheduled time. The staff is awesome. They will forever have my ..." Read more
"You guys served us well. Quick turnaround time with quality repairs.. Thanks"
"Was ready way before time estimated!"
"... pleasure. From customer service, frequent updates, ready before scheduled, excellent repair and attention to detail. My car looks great. Thank you!" Read more
"The car looks great and was repaired in a timely fashion. Thank you. I would highly recommend Gerber Collision."
"Very friendly and excellent customer service skills. Timelines were effectively communicated either verbally or via text messages."
"Very organized and efficient. I loved how the text updates kept me in the loop."
"They keep you updated daily so there is no guessing as to what they are doing or how the repairs are ..." Read more
"The service turned out absolutely amazing. They updated me the entire time. Even when they got the wrong bumper in. They updated me and let me know ..." Read more
"excellent communications through the entire process. personnel were curtious"

My Experience

They did a great job on my repairs. Thank you

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My Experience

From the time we arrived the staff was very knowledgeable and polite. They did a very good job. I would highly recommend Gerber collision to all my family and friends. Sincerely Eddie

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Communication was great, they answered any questions I had. Also accommodating me to be able to leave my rental car with them to pick up my sons car as he was leaving town for an away game and my husband was working and could not bring me there.

Customer Service

All staff was very helpful and personable

My Experience

Very good

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There's parts not fixed. And screws coming through the bed of the truck.......that will have to be fixed. Shoddy work

Customer Service

My Experience

It took 108 days (no fault of Gerber) to get our 2026 Honda Ridgeline back after our accident. Through every step Gerber was attentive, kept us informed and done an EXCEPTIONAL job on our truck. We cannot thank Justen Caren enough for above and beyond to get our truck and repaired. When it was time to pick it up he came on his day off so we could receive our truck. What an amazing young man.

My Experience

Since day one that I walked in, I was quickly attended to. The staff was very helpful.And my car, looks like nothing ever happened to it. Great job guys!!!

My Experience

The service and craftsmanship they provide is remarkable, the staff are very helpful the explanation of the services were excellent in walking us to the proceed of the repair and completion of their work

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My son was with me he told me that he like how the lady at the front desk was so kind to me .

Repair Quality

Good Custermer service and excellent car body work.

Customer Service

Good customer service and really satisfy with my repairs this is my second time using Gerber Collision for my repairs and will highly recommend to family and friends.

Returned Clean

My Experience

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Thank you for job well done - very pleased and highly efficient- quick with job completion. Highly recommend!

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Returned Clean

My Experience

Great work

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Returned Clean

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My Experience

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Excellent job. My car looks great 👍

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My Experience

Employees were polite, very professional and efficient at processing and completing an exceptional repair job on my Kia Sportage.

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