CARSTAR Perfection Collision

4.9 (625reviews)
100%
2157 NE Jacksonville Rd,  Ocala,  FL  34470
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Shop AssistantSparkles

In operation 26 years, 10 years at this location.

Perfection Collision CARSTAR specializes in high-quality collision repairs, excellent customer service, and satisfaction in Ocala, FL. Our location is locally owned and operated and committed to delivering top-notch collision repair services, ensuring a seamless experience to get you back on the road swiftly after a collision. Relax, We will take it from here.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Detailing
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (625)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for delivering exceptional repair quality, with many noting their vehicles looked brand new upon return. The professionalism and friendliness of the staff are frequently highlighted, with customers appreciating the welcoming atmosphere. Regular communication through calls and texts kept customers informed throughout the repair process, which was widely valued. Timeliness is a strong theme, with numerous customers noting their vehicles were completed ahead of schedule. Several customers have expressed loyalty, stating they would return and recommend the shop to others. A few customers noted minor areas for improvement, including occasional delays due to parts or insurance, and isolated cleanliness concerns, though these were generally resolved promptly.
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"Completely restored the look of the car after the accident, theres not many places that can perfectly match ..." Read more
"Carstar Perfection exceeded my expectations. They provided excellent work within an extremely ..." Read more
"The work was excellent and completed in an above average time frame."
"... work done on our car by CarStar Perfecction. The scratches and dents on the bumper are gone and our car looks brand new. The staff is very professional and friendly. We ..." Read more
"Excellent service, beautiful job on my classic Mercedes. Looks like a New car !!!"
"A little sooner. They underpromised and over delivered. Perfect!"
"... Perfection exceeded my expectations. They provided excellent work within an extremely quick turnaround time all while delivering open; clear; and friendly communication. ..." Read more
"She was ready before the promised date!"
"I was pleased because it involved two holidays and still came out in a timely manner."
"Kept me informed about the situation and timing of the repairs. Also informed my insurance and car rental of timing ..." Read more
"Every day I would get a call on the progress of my car a real nice touch"
"Excellent communication. Completed faster then promised. Very happy. Thanks"
"The people were very helpful and fixed my Kia. They kept me posted on everything they were doing and my Kia looks brand new again. I highly recommend ..." Read more
"Great job. Kept me informed along the way. Did a beautiful job on my Honda. I would use them again and again."

My Experience

Kudos to the team of a job well done. Customer Service was great. Thank you Dennis for helping through the b process. It's been a long time. I would say everyone at CarStar Perfection was Excellente! Thank you one and all, Dr. Sadia

Likely to Recommend

I keep coming back. CARSTAR PERFECTION does a great work every time.

Repair Quality

Dennis was wonderful in keeping me abreast upon on the damage and repairs. I'm pleased with everything. KUDOS! to the staff.

Customer Service

Returned Clean

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Customer Service

I just wanted to say that the tech that worked on my vehicle was very good and thank you very much to him

Returned Clean

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We were crashed into 3 times in 45 days. Fortunately we were uninjured all 3 times

Repair Quality

We were kept aware of additional repairs and timelines so we could continue with planned trips. We never needed to worry that there would be an incomplete repair because Carstars is a preferred repair facility with State Farm.

Customer Service

We were kept aware of additional repairs and timelines so we could continue with planned trips. We never needed to worry that there would be an incomplete repair because Carstars is a preferred repair facility with State Farm.

Returned Clean

My Experience

I decided to take my vehicle to Carstar Perfection from Kissimmee, FL, because of their body repair technician, Omar. He has repaired several of my vehicles in the past at other body shops, and his workmanship is exceptional. When I first arrived, I was a little skeptical, but after meeting Louis, I decided to trust them. Louis maintained excellent communication throughout the entire process, keeping me updated on the progress of my vehicle's repairs. They delivered my vehicle perfectly repaired and even earlier than the estimated completion date. Omar and Louis truly made this a great experience. I highly recommend Carstar Perfection to anyone looking for quality repairs and outstanding customer service.

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Repair Quality

Excellent service, beautiful job on my classic Mercedes. Looks like a New car !!!

Customer Service

Excellent work, great communication My old Mercedes looks like brand new car !!

Returned Clean

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Repair Quality

Car like new!

Customer Service

Darren was very good and explaining the process and progress.

Returned Clean

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Returned Clean

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3 times in 45 days. Yes, we trust them to repair our car and ensure our safety

Repair Quality

We have been crashed into 3 times in 45 days. We were not responsible in any of them. Thankfully, Dennis and Darren have taken care of our needs each time. They have kept us aware of changes and progress. We highly recommend them and their attention to details

Customer Service

Returned Clean

My Experience

Very personable staff. Would recommend CARSTAR.

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My Experience

Darren and Louis were outstanding from the moment I walked in the first day, they went over and beyond to help save my car and get it right. The lady at the front desk was very friendly we had a very nice conversation even told me about possible jobs since I just got lost my job. I highly recommend Carstar Perfection to everyone, this is my second time coming back. A+

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Repair Quality

Darren and Louis was wonderful

Customer Service

Returned Clean

My Experience

The team at this Carstar was very caring and professional keeping me updated every step of the repairs. I would definitely recommend them. Thank you!

My Experience

They kept me updated every step of the way. And always made time for me if I had a question. 5 * all the way

My Experience

Great job. Kept me informed along the way. Did a beautiful job on my Honda. I would use them again and again.

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My Experience

Very pleased with your work, timeliness and completion of job.

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Repair Quality

Great work. Reasonable rates . Very satisfied

Customer Service

I was very satisfied with the work of rates were very reasonable and they were very professional

Returned Clean

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Repair Quality

Dennis did an excellent job taking care of us and the repair was done with excellence

Customer Service

Returned Clean