CARSTAR Precision Collision

4.9 (1,005reviews)
96%
13928 233rd Street,  Cold Spring,  MN  56320
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Shop AssistantSparkles

In operation 18 years, 15 years at this location.

Dent repair and removal, automotive refinishing, paintless dent repair, panel replacement, vehicle acciedent repairs and more!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Motorcycle Repair
  • Detailing
  • Paintless Dent Repair
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
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Reviews (1,005)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its outstanding service quality, clear and proactive communication, and timely repairs. Many highlighted the exceptional detailing of vehicles upon return as a pleasant and unexpected bonus. Customers appreciated being kept informed throughout the repair process via regular updates, and several noted that repairs were completed ahead of schedule. The quality of work, including color matching, hail repair, and collision restoration, was frequently described as flawless and exceeding expectations. A few customers noted areas for improvement, including instances where not all requested repairs were completed, occasional delays due to back-ordered parts, and isolated concerns about repair quality on specific jobs. Overall, the vast majority of customers expressed high satisfaction and willingness to recommend the shop to others.
AI-Generated from reviews written in the last 12 months
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"... updates and great communication throughout the process. The quality of work was excellent. My 2017 looks and feels brand new again. When I picked it up my ..." Read more
"... couldnt be happier with the hail repair on my truck. The shop did flawless work, and their communication was outstanding—I always knew exactly what was happening ..." Read more
"... Lexus. The team that repaired my rear hatch are the most professional and courteous. Thanks again for you great craftsmanship." Read more
"Rear end collision repair involving frame damage was completed quickly and with very good communication. Quality of repair is very good!"
"Carstar Precision exceeded my expectations. They finished ahead of schedule and less than the estimate. The work was perfect and staff very friendly ..." Read more
"Carstar Precision exceeded my expectations. They finished ahead of schedule and less than the estimate. The work was perfect and staff very friendly ..." Read more
"The guys did a great job! They got my truck in early and wrapped up the work quicker than expected. The work was top notch. I couldn't ..." Read more
"I needed the vehicle for a camping trip and it was done before we Departed"
"Rear end collision repair involving frame damage was completed quickly and with very good communication. Quality of repair is very good!"
"The only complaint was the length of time. Although I understand that you had to wait for parts."
"... repair on my truck. The shop did flawless work, and their communication was outstanding—I always knew exactly what was happening and felt involved in the ..." Read more
"... in show room condition when i got my truck back! Communication throughout was amazing." Read more
"Rear end collision repair involving frame damage was completed quickly and with very good communication. Quality of repair is very good!"
"... highly recommended and lived up to expectations. They kept me informed every step of the repair. Worked with my schedule and helped keep the disruptions ..." Read more
"Fast service, and I love that I was updated with every step!"

My Experience

My Experience

Professional. I liked the updates. Clean and well maintained lobby area. Bryce(front desk) was pleasant to talk to.

Likely to Recommend

Repair Quality

They did a great job

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Great service

My Experience

They did a great job, and all the people I dealt with were friendly. We were repeat customers!

Likely to Recommend

Repair Quality

Very pleased with the service and results! Am a repeat customer!

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Very thorough. They took care of all the details that I didn't need to worry about with my insurance company, car rental etc...highly recommend them!

Likely to Recommend

Repair Quality

Very thorough, did great work and communicated with me on the status of the project almost daily.

Customer Service

Excellent customer service skills...very polite and always kept me informed.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

You guys are the best! I have never had to have vehicle repair before and you were very easy to help me!!

Likely to Recommend

Repair Quality

The best service!!!

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

I have had many vehicles fixed here and has always been first class service. Thank you

Likely to Recommend

That is why I came back again because my first time was such a great experience

Repair Quality

Everyone is so nice there and they do great work

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Outstanding customer service and good communication throughout the repair process.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Final bill states: LT quarter glass Subaru, Remove/Replace 150.00 1.8 hours body labor, (2) Urethane kit 40.00 LT quarter glass has not been touched or replaced, dent is still in the black trim and tree sap is still on the exterior of the glass. Small scratches under right headlight on bumper cover.

Likely to Recommend

Issues with repairs being charged for and not completed.

Repair Quality

The left quarter window that was supposed to be Removed and Replaced was never done and it was still charged for along with materials on the final bill. Also marks under the right headlight. Excessive charges on final billing to the insurance company.

Customer Service

Customer service was good. Just the work charged for and performed/not performed was inadequate.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Fast. Very good at communicating the process with me.

Customer Service

Best I’ve received.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Very pleased to get touch up. The front greeter was pleasant & took good care

Likely to Recommend

Repair Quality

I had carstar fix my back defrost that needed a kit ordered for the repair. The repair was done with caulk and not the kit, and did not even last a day.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Vehicle looks great

Customer Service

Great people. You can tell they really care.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

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